--- description: Review of EMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EMS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Event Booking Software](/directory/4740/event-booking/software) > [EMS](/software/324945/ems) # EMS Canonical: https://www.softwareadvice.co.nz/software/324945/ems Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/324945/ems?page=2) > Accruent’s EMS helps higher education facilities and businesses in every industry optimize physical spaces. The room booking, desk reservation, and event scheduling solution simplifies space management to create a safe, enriching, and modern workplace or campus experience. EMS room booking platform allows education facilities and businesses to eliminate scheduling friction, optimize space utilization, facilitate hybrid work, increase collaboration, integrate video conferencing hardware and tools, boost mobility, and gain analytics and insights to manage space. > > Verdict: Rated **4.4/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 65 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$9,000.00 - **Pricing model**: Other - **Pricing Details**: Contact Accruent for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Control - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Management - Attendee Tracking - Audience Engagement - Availability Indicator - Availability Management - Badge Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Conferences/Conventions - Confirmations/Reminders - Contact Management ## Integrations (6 total) - Events2HVAC - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - Webex Connect - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Booking Software](https://www.softwareadvice.co.nz/directory/4740/event-booking/software) ## Related Categories - [Event Booking Software](https://www.softwareadvice.co.nz/directory/4740/event-booking/software) - [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software) - [Conference Software](https://www.softwareadvice.co.nz/directory/4210/conference/software) - [Commercial Property Management Software](https://www.softwareadvice.co.nz/directory/133/commercial-real-estate-software/software) - [Document Version Control Software](https://www.softwareadvice.co.nz/directory/4278/document-version-control/software) ## Alternatives 1. 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[monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6035 reviews) ## Reviews ### "Very funconal" — 5.0/5 > **Verified Reviewer** | *29 February 2024* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: We like EMS as it has a lot of flexibility that allows us to use it how we want to. > > **Cons**: the lack of an api for integration. we wanted to integrate more with it but couldn't accomplish what we wanted. > > very help affordable software that allows us to reserve spaces all over campus. ----- ### "South Dakota State University - Event Services" — 5.0/5 > **Mark** | *31 December 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: South Dakota State University has been utilizing EMS since 2000, first in a limited capacity for our facility to now, where it's evolved into the central clearing house for all things events\! Our office is the administrator for the program and we provide training on standards and practices, so we have consistent event data across the university. We have automated reports, area service orders, reminders, approvals and confirmations that go to our clients and service providers. My Event Services area uses EMS for all invoicing, and our campus is slowly working towards migrating all departmental invoicing to a centralized bill driven by EMS. Recreating annual events is a breeze as legacy events are easily duplicated and modified. Overall, it's an excellent product with amazing customer service. > > **Cons**: I do wish that there was a mobile desktop app. That would be helpful for some of our campus facility managers. BUT we've expanded access to the web app and are convinced that using the app as a self-service portal will allow the facility managers to simply approve/deny any requests that come into their facility. Web request notifications could be addressed once the facility managers get back to their desktops. > > I've been working on the platform since 2007. Back then, we used the program more like a glorified calendar. Since then, we've put the program to the test. We received administrative support to have all campus spaces, including departmental controlled areas to give a better snapshot of what's happening on campus at any given time. We've developed a number of mandatory UDF's that need to be completed at intake. The UDF's request info on the number of attendees, food service/catering requests, parking needs, indicate if the reservation/bookings are displayed on our university calendar, requests for after-hours building access and so on. I know there are other features we have yet to implement, but thus far, the system has been invaluable in helping efficiently schedule university facilities and resources. ----- ### "User-friendly compared to other systems but missing features" — 3.0/5 > **Verified Reviewer** | *5 June 2018* | Facilities Services | Recommendation rating: 6.0/10 > > **Pros**: At this time, I am able to complete everything I need with EMS (specifically Web Client EMS). You can customize your reports and easily schedule events. You can also add as much or as little detail as you need. > > **Cons**: Customer Service has not been easy to work with (at least for us as Web based clients) and usually can not fix our issues. We have to fix them ourselves. ----- ### "EMS 2026 Review" — 4.0/5 > **Matt** | *25 February 2026* | Education Management | Recommendation rating: 3.0/10 > > **Pros**: It's easy to use and quite user friendly. Has a robust amount of features to handle just about all of our needs. > > **Cons**: Would be nice if it could incorporate a. diagraming platform. A lot of our clients various setups require a diagram. ----- ### "LOVE EMS for College Campus - assist with strategic initiative" — 5.0/5 > **Therese** | *2 October 2025* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: The Accruent academy and support from staff. We have created our own training videos using some of the academy's ideas to help our staff excel in capturing the proper information. > > **Cons**: Need to capture more logistical information (volunteers, staff assignments, etc) and general budget. > > I use both desktop and Web. The desktop is very wonky with the extra steps. We have many UDF that benefit us. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/324945/ems?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/324945/ems) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data