Pipedrive

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
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About Pipedrive

Pipedrive is a web-based Sales CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals. Built using activity-based selling methodology, Pipedrive streamlines every action involved in converting a potential deal into a successful sale. As a cloud-based application, the solution can be accessed from anywhere 24x7 using any web browser or dedicated mobile apps. Pipedrive provides sales personnel full visibility of different sales pipelines. A robust interface displays the progress stages for each deal with the complete details for next actionable items. The activity & goal feature allows users to track the pending activities in each pipeline. Pipedrive also offers custom sales reporting tools to monitor individual and team level targets, analyze sales data and generate visual reports. Pipedrive's mailing system seamlessly integrates with multiple email service providers including Outlook, Gmail and Yahoo. Users can send and receive emails from multiple accounts using their Pipedrive account. The solution also integrates with various leading CRM tools to transfer contact details, communication history and other information across applications. Apart from these, the solution also integrates with Google Maps, MailChimp, Trello and Zapier.
Pipedrive Software - Pipedrive manage sales pipeline
Pipedrive Software - Pipedrive add activities
Pipedrive Software - Pipedrive monitor sales performance
Pipedrive Software - Pipedrive generate sales insights
Pipedrive Software - Pipedrive manage email communications
Pipedrive Software - Pipedrive track individual deals
Pipedrive video
Pipedrive Software - Pipedrive manage sales pipeline - thumbnail
Pipedrive Software - Pipedrive add activities - thumbnail
Pipedrive Software - Pipedrive monitor sales performance - thumbnail
Pipedrive Software - Pipedrive generate sales insights - thumbnail
Pipedrive Software - Pipedrive manage email communications - thumbnail

Pipedrive pricing

Pipedrive does not have a free version but does offer a free trial. Pipedrive paid version starts at US$24.00/month.

Starting Price:
US$24.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Pipedrive

Pipedrive Reviews

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.5
Customer Support
4.4
5 reviews of 2,970 View all reviews
Peter
Peter
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 15/01/2020

Pipedrive - selected ahead of HubSport

Very happy so far with PipeDrive - agonised initially about using it because of weaker marketing automation features and 1000 email limit on emails, but still its quick and easy to use and less 'how do you do that' than any of the other five or so CRM's we experimented with.

Strongly recommend.

Pros

Well integrated CRM that works. Clear, easy-to-navigate from company to lead to deal.

Does not try to pretend to be a jack-of-all-trades. An excellent integrations universe provides options for superior specialist apps to provide improved functionality in that area of speciality. Looking at you Ontraport.

Pricing is reasonable:- we are paying £150 for three users. Not cheap - its on the edge of our own affordability, but not as expensive as the frankly ridiculous HubSpot pricing.

Nice free trial process and easy to start without nonsense of having to be sold to be some US-based rep for which I just do not have the time. Keap lost out to us here...

Cons

Maximum of 1 000 names on an email. Even as a small SaaS business we will be hitting this limit with six months. The work around is relatively simple: we have used MailChimp, for which there is a great integration in PipeDrive.

Using MailChimp means we do not need PipeDrive Professional (and MailChimp is cheaper than the extra cost of Professional over Advanced) but I would rather pay a bit more for an integrated solution.

Design is perhaps not as slick as HubSpot, but the ease of adding additional fields to contacts, jumping between companies and contacts is better.

Weak/no LinkedIn integration. Surely this must be the most important tool for B2B lead gen? Really should be more tightly integrated (e.g. add a lead directly from LinkedIn)

Reasons for Choosing Pipedrive

HubSpot is just too expensive. As a startup with just three sales people we just cannot justify close on £1000 a month for CRM and email functionality. I think HubSpot have drank the 'charge more' KoolAid and believe once you are trapped you will not escape. Pipedrive with suitable companion apps provide equivalent (or even superior) functionality to HubSpot at 20% of the price.

Switched From

HubSpot Sales Hub

Reasons for Switching to Pipedrive

Hubspot - price.. oooh that price. Ontraport - too much other stuff we will not use (what has a second rate ecommerce to do with a CRM...) SalesForce - old Keap - purchase process too complex Zoho - Jack of all trades master of none Freshsales - Jack of all trades master of none
Stely
Stely
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 8/08/2023

Very Useful Sales Tracking Software

In its capacity as a customer relationship management (CRM) system for our sales staff, it has proven to be rather effective. Although rather elementary, the lead assignment workflow automation is quite accessible and user-friendly.

Pros

Simple to navigate and modify to fit your needs. The majority of the description of features and abilities is written in straightforward English. Resources for understanding one's talents are readily available and simple to use. A thriving ecosystem for third-party app integration, allowing us to seamlessly bridge gaps between essential business tools (email, Teams, Zoom, etc.).

Cons

In all honesty, I can't think of much that I dislike about Pipedrive. Its interface may benefit from some modernization as it now appears somewhat dull and uninspiring. There is no more information.

Response from Pipedrive

Stely,
We truly appreciate the insights!
Keep an eye on our Pipedrive Community to follow the news.

Replied 19/09/2023
Mayra
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4
Reviewed on 21/05/2024

Pipedrive review

overall I will give Pipedruve a 4 out of 5 stars

Pros

it works flawlessly both on your computer and on your mobile, uses gamification to boost the conversation rate of lead capture, and the ability to prioritize tasks effectively

Cons

sometimes customer support is a bit slow in their response

Alternatives Considered

Google Drive

Reasons for Switching to Pipedrive

the good reviews it has of Pipedrive and the overall experience is easier to use

Response from Pipedrive

Mayra, thank you for your feedback!

Replied 12/06/2024
Zeynel
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

2
Reviewed on 31/12/2022

A Powerful Tool for Organizing and Prioritizing Sales

All in all, I have found Pipedrive to be an incredibly useful tool for managing and tracking my sales pipeline. The features are comprehensive and the customization options allow you to tailor the platform to your own needs. The cost can be a bit prohibitive, but if you are looking for a powerful sales tool, Pipedrive is definitely worth considering.

Pros

Pipedrive has been an incredibly helpful tool for helping me to organize and prioritize my sales. It has a really intuitive design that makes it easy to use and the customizable options allow you to tailor the platform to your own specific needs. The analytics and reporting features are also very comprehensive and provide valuable insights into our sales pipeline.

Cons

One downside to using Pipedrive is that the cost can be quite steep, especially if you want to unlock all the features. Additionally, there are some issues with the user interface that can be confusing at times.

Luis
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/03/2024

Pipedrive for a Fintech Company

It is been very positive and intuitive. Fast deployment and easy to manage.

Pros

It is a fast and intuitive setup to start. If you have sales know-how, it is going to be an easy adaptation. The integrations also work well.

Cons

I think the user view with too many possible added features makes it a bit confusing. Maybe that should be just for administrative roles.

Alternatives Considered

ActiveCampaign

Reasons for Choosing Pipedrive

I believe Pipedrive is a lot simpler to use compared to Salesforce.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Pipedrive

Because of integration possibilities with our existing platform.

Response from Pipedrive

Thank you for your feedback!

Replied 12/06/2024

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