--- description: Review of VTEX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VTEX | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Marketplace Software](/directory/4686/marketplace/software) > [VTEX](/software/321055/vtex) # VTEX Canonical: https://www.softwareadvice.co.nz/software/321055/vtex Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/321055/vtex?page=2) > VTEX is a cloud-based eCommerce software designed to help businesses of all sizes manage online stores and multi-channel digital commerce requirements via a unified portal. The platform offers white-labelling capabilities, which allow enterprises to create custom web pages, landing pages, and banners to engage with the target audience. VTEX allows administrators to manage search engine optimization (SEO) for product listings using metatags, custom URLs, canonical tags, and 301 redirects. Other features include web analytics, Google Analytics integration, promotions management, customer communication management and more. VTEX’s pricing details are available on request and support is extended via email and an online form. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 20 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VTEX - **Location**: Sao Paulo, Brazil - **Founded**: 1999 ## Commercial Context - **Pricing Details**: No set-up or license fee. VTEX offers an on-demand pricing model based on revenue share. To receive accurate pricing information, contact VTEX directly for pricing details. - **Target Audience**: 2–10, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Brazil, Germany, Mexico, United Kingdom, United States ## Features - API - Activity Tracking - Billing & Invoicing - Bulk Ordering - CRM - Campaign Management - Catalog Management - Categorisation/Grouping - Channel Management - Commission Management - Communication Management - Contact Database - Content Management - Customer Management - Data Security - Data Synchronisation - Discount Management - For B2B - Inventory Control - Inventory Management ## Integrations (1 total) - Google Analytics 360 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Marketplace Software](https://www.softwareadvice.co.nz/directory/4686/marketplace/software) ## Related Categories - [Marketplace Software](https://www.softwareadvice.co.nz/directory/4686/marketplace/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) - [B2B eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6681 reviews) 2. [WooCommerce](https://www.softwareadvice.co.nz/software/163450/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.softwareadvice.co.nz/software/159592/wix) — 4.4/5 (10641 reviews) 4. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3394 reviews) 5. [PrestaShop](https://www.softwareadvice.co.nz/software/108024/prestashop) — 4.3/5 (331 reviews) ## Reviews ### "Smooth Processing, Great Results" — 5.0/5 > **Brian** | *18 December 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about VTEX is the value for my money spent \& its ease of use. I really appreciate how smooth of a transaction I experienced \& the customer support after the sale. The process was very smooth. VTEX was reporting steps as the process went on. > > **Cons**: There isn’t anything not to like. The process was easy, smooth \& enjoyable. The delivered product was as expected \& went above \& beyond in certain areas. ----- ### "Scalable eCommerce Platform with Strong Order Management" — 5.0/5 > **Alissa** | *24 April 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I like the flexibility and scalability of the platform, along with its strong order and website management capabilities. It’s a solid solution for growing businesses. > > **Cons**: There is a noticeable learning curve, and some features can feel complex or less intuitive for new users. > > Overall, my experience with VTEX has been positive. It’s a powerful platform that supports business growth, though it requires time and familiarity to use effectively. ----- ### "We are currently using a very early version of Workarea (0.6). This review is based on version 3.2." — 3.0/5 > **Ron** | *14 June 2017* > > **Pros**: Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform. > > **Cons**: I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term. ----- ### "Ctos and Cios Must have \!\!" — 5.0/5 > **Collett** | *4 April 2025* | Business Supplies & Equipment | Recommendation rating: 9.0/10 > > **Pros**: I like that they're on top of their game operations and making life easier in e-commerce world > > **Cons**: I absolutely love everything about the software I have no complaints\! > > When introduced to this software I absolutely fell in love the first time I used it. Day one today 60 and I'm still loving everything about it. ----- ### "Easy and smooth" — 5.0/5 > **Adriano** | *23 December 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We've tried other platforms before and Vtex is the easiest one to deal with. > > **Cons**: Being very honest, everything has been good so far. > > Our website's been operating for a few years now and so far we've had no problems at all. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/321055/vtex?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/321055/vtex) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data