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About CrunchTime
Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, labor and scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com.
CrunchTime pricing
CrunchTime does not have a free version. CrunchTime paid version starts at US$1.00.
Starting Price:
US$1.00
Free Version:
No
Free trial:
No
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CrunchTime Reviews
Feature rating
5 reviews of 15
View all reviews
Ramon
- Industry: Restaurants
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 17/01/2020
Crunchtime your restaurant back of house experts
We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.
Pros
1. Cloud based software as a service
2. More features than the competition
3. Easy to integrate with different systems
4. Willing to adapt to business needs
5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers
Cons
1. Some processes were easier to execute on the fat client that has been discontinued
2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.
Sara
- Industry: Restaurants
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 26/12/2019
Inventory Management
Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.
Pros
Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency
Cons
Learning curve with new users can cause issues with ease of use.
Thomas
- Industry: Restaurants
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
3
3
Reviewed on 21/08/2018
Still working out bugs
Although their support team struggled, they were courteous and understanding in regards to wanting to help.
Pros
It works when data is entered absolutely correct. The finite details of statistics and projections are a little out there.
Cons
Customer support, at least half the time seemed to be learning their own product when I called in. Most of my questions or concerns required a call back by their team.
Gary
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5
4
Reviewed on 23/01/2020
Greatest Inventory System
I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).
Pros
The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.
Cons
It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.
Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.
TJ
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3
4
Reviewed on 5/12/2017
Crunchtime inventory management
Not sure of the price exactly...but great tool to control costs, manage ordering and revealing waste. Worth the investment
Pros
Very detailed. You can drill into any item to see usage, theoretical and actual, refer to recipes, yields, etc. Assists with ordering, updating prices, and costing plates
Cons
Some features are monotonous, like entering data, unnecessary steps are needed to review reports. Customer service wasnt always the most helpful, although not needed all that much
