--- description: Review of Salesforce Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Salesforce Platform | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Mobile Software](/directory/4238/mobility/software) > [Salesforce Platform](/software/319631/salesforce-platform) # Salesforce Platform Canonical: https://www.softwareadvice.co.nz/software/319631/salesforce-platform Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.nz/software/319631/salesforce-platform?page=2) > Salesforce Platform is an enterprise platform-as-a-service (PaaS) solution that allows developers to build, test and resolve defects in cloud applications before deployment. The platform provides tools and services to automate business processes, integrate with external applications and provide a responsive layout to users. Users can run and manage apps written in open languages like Ruby, Java and PHP using Salesforce and Heroku. Heroku Enterprise provides collaboration functionality, enterprise-grade support and control features for users. Salesforce Lightning Design System provides guides and code to developers for building apps. Users can deliver apps by using reusable building blocks including maps, calendars, buttons and number-entry forms. The platform allows users to build enterprise applications by dragging and dropping components into the Lightning App Builder. Users can also modify data-object relationships with a schema builder. Users can connect their apps with external data sources by using Lighting Connect while support is provided via video tutorials, an online forum and over the phone. > > Verdict: Rated **4.4/5** by 407 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 407 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Business Process Automation - CRM - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Configurable Workflow - Customizable Fields - Dashboard - Data Management - Data Modeling - Data Security - Database Support - Debugging - Deployment Management ## Integrations (10 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mobile Software](https://www.softwareadvice.co.nz/directory/4238/mobility/software) ## Related Categories - [Mobile Software](https://www.softwareadvice.co.nz/directory/4238/mobility/software) - [Call Center Workforce Management Software](https://www.softwareadvice.co.nz/directory/1855/workforce-management-optimization/software) - [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software) - [App Development Software](https://www.softwareadvice.co.nz/directory/4499/app-development/software) - [App Building Software](https://www.softwareadvice.co.nz/directory/4598/app-building/software) ## Alternatives 1. 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The down-side of the many features and customizability of Salesforce is that it sometimes can be too complex to navigate or configure things. It was frustrating trying to figure out where to go or how to do something until Agentforce help rolled out. Even that doesn't always answer your question, but the human support is always helpful after requesting it in the chat. 2. It's expensive. 3. Occasionally, you find a "feature" (or lack thereof) that makes you scratch your head... or bang it against the wall. > > Overall, Salesforce has been an excellent tool for our organization and most of our departments. We hope to expand its use to more departments and consolidate products with Salesforce's products in the future. ----- ### "By far the best business tech for the buck. Zero headaches" — 5.0/5 > **ANDREW** | *31 March 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Was I’d use. Sandbox development. Ability to go back and forth from lightning platform and classic. The ability to create any report. I mean ANY report. The tech is beyond advanced > > **Cons**: Tracking metrics and kpis at a glance. The vast integration compatibilities with Omni being able to synch multiple voip services seamlessly and the ability to integrate back end crm’s from outside departments > > Top notch. From the development and continual advances to the ease of use. I simply can’t say enough about it. The summits where you can learn so much than you thought possible. There’s a reason salesforce is dominating the market. ----- ### "Easy to Use CRM" — 5.0/5 > **Alan** | *19 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Such a great CRM. It links with all my outreaching platforms like LinkedIn, Outlook and Ringover which saves time. > > **Cons**: I can't think of any negatives. It's such a simple to use platform that makes everything so transparent. > > It's a great CRM for keeping everything up to date in realtime which keeps all users in the loop with progress. ----- ### "Steady Salesforce" — 3.0/5 > **Adam** | *1 September 2026* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: Salesforce themselves are on hand to support and guide you through introduction, set up, deployment and use of the platform. > > **Cons**: For an out of the box solution, tends to need a lot of customisation which feels difficult to set up and impacts adoption. > > Average - it's not a CRM that is particularly exciting but has its benefits with it being cloud based and available for multiple integrations. ----- ### "Excellent Features, but Cost Was a Challenge" — 3.0/5 > **Bill** | *15 July 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: What I like most about Salesforce Platform is how customizable and easy it is to adapt to different business needs. It helps keep everything organized in one place, makes it easier to automate everyday tasks, and gives teams better visibility into customer information and processes. > > **Cons**: The biggest drawback for a small business is the cost. Salesforce can become expensive as you add more users, features, and additional tools. While the platform offers a lot of functionality, smaller teams may find it difficult to justify the investment compared to more affordable options. > > Our overall experience with Salesforce Platform was positive. We used it for about two years and found it to be a powerful and reliable tool for managing customer information, workflows, and business processes. However, as our needs grew, the overall cost became difficult to justify for our business, which led us to switch to a more affordable solution. ----- Page: 1 / 18\ Next: [Next page](https://www.softwareadvice.co.nz/software/319631/salesforce-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/319631/salesforce-platform) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data