About Shift4Shop

Shift4Shop, formerly 3dcart, is a comprehensive cloud-based eCommerce solution that helps businesses create online stores with all necessary functionality already built in. Businesses can create online stores using their own designs or premade website themes, which are fully customizable. After setting up a store, they can create product catalogs by uploading images, product dimensions, and other related information to a centralized dashboard. Additionally, users can manage orders, track invoices and implement shipping charges, and much more. Businesses using Shift4Shop can also use integrations with third-party tools that range from email marketing solutions to warehouse management systems. With Shift4Shop, businesses can promote their websites on search engines and social media channels. The solution integrates with Google Analytics, Google Ads management, Facebook Shops, and more.
Shift4Shop Software - Dashboard
Shift4Shop Software - Example page
Shift4Shop Software - API Integrations
Shift4Shop Software - Dashboard - thumbnail
Shift4Shop Software - Example page - thumbnail
Shift4Shop Software - API Integrations - thumbnail

Shift4Shop pricing

Shift4Shop has a free version and does not offer a free trial. Shift4Shop paid version starts at N/A.

Pricing Details:
End-to-End eCommerce: Free for life ($0, US-Only) Basic: $29/month Plus: $79/month Pro: $229.99/month
Free Version:
Yes
Free trial:
No

Alternatives to Shift4Shop

Shopify is a web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage...

WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and...

BigCommerce

BigCommerce is a cloud-based online design platform that provides solutions to e-commerce entrepreneurs with website...

Adobe Commerce

Adobe Commerce is a cloud-based software that helps businesses manage eCommerce websites and streamline the entire...

Shopify POS

Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing,...

Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building...

Shift4Shop Reviews

Feature rating

Value for Money
4.2
Functionality
4.1
Ease of Use
4.1
Customer Support
4.1
5 reviews of 120 View all reviews
Stephen H.
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/08/2016

Easy to use & great support

We wrote our own website prior to using 3dcart and when tablets & smart phones started to be a big chunk of the search & buying we had to do something. 3dcart's system is so much easier that writing code. You can have a product added within just a few minutes. The cost saving in time pays for it's self over and over again. Plus now it automatically adjusts for every size screen and type of device like the smart phones ect.

Pros

The program has just about everything we need and other stuff to grow into. The support people are great, they help us when needed and normally solve my issues and questions in a few hours or less.

Cons

They have changed over to a new platform last year but most of the knowledge base questions and answers are for the old platform. So the directions are misleading because stuff has moved around to different places on the site. They still allow use of the old platform and really should force customer's to use the new version and update the knowledgebase.

Megan M.
  • Industry: Printing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 29/12/2021

Good for the price

It's a decent ecommerce platform. Easy enough for beginners and best of all its free.

Pros

Shift4Shop (previously 3dcart) is a FREE website ecommerce platform. Unlike some of their competitors that charge you for every transaction, Shift4shop does not take a commission and they do not charge a monthly fee. It really is free, which is amazing. You do need to use their credit card processor, and the fee is 3%. But you will pay a CC processor no matter what, so ultimately the ecommerce website is still free.
They have templates that are ready to go and are pretty decent. Updates are done automatically, so you don't need to be a techy to keep up (this was a concern when we previously self hosted and did Woocommerce). Ultimately we are happy and would recommend Shift4shop.

Cons

You have no control over some things. One time the entire website went down. Customer service told me I didn't even have a domain with them - even though it had been working and taking orders until the day before. And their customer service is not good. They are out of the country and have no control. Every issue needs to go to a different department. Which is not a big deal for small things, but when your entire website won't work and you have customers emailing and calling (and ultimately ordering elsewhere) losing an entire day because of poor service is huge. Once their error was fixed, there was no apology or explanation. Before we launch any advertising campaigns or send emails to our customer database I always check the site, to make sure it's working. So the free price does with a tradeoff. I calculated what places like Shopify would take per transaction, vs what I lost in one of being down and I am still way, way ahead.

Alternatives Considered

Shopify

Reasons for Choosing Shift4Shop

Woocommerce and Wordpress always had updates. Then plugins would stop working. And ultimately I don't have the skills or time to trace down every tiny issue all the time.

Switched From

WooCommerce

Reasons for Switching to Shift4Shop

Price. Shopify would be taking a cut of every sale. And my margins are already tight.
James J.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 24/04/2022

Run as Fast as you can Forest! Run!

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for renewal payment after I have already closed my store! Simply put, this is bad software with a poor customer care staff!

Pros

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!

Cons

Oh, the loss of money and our customers getting turned away online. Measures right up to the lack of response to do anything by the customer care and tech support departments!

Scott B.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 9/03/2022

Shift4shop Best FREE Shopping Platform Out There

Pros

Like the fact that its an entire platform like all the rest you pay for but its FREE!

Cons

Not found any as of yet any negative issues

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2019

Great Solution for Growing Online Sales

3dCart allowed our direct sale business to become an online business, with bells and whistles we thought would only be possible at a much higher monthly cost. We were able to develop a multi-state following, and offer incentives and loyalty programs, all for a very affordable monthly price. The headaches were minor in comparison to what 3dCart has done for us!

Pros

For a small, growing business with an ever-expanding product base, 3dCart meets the need for scalability, ease of adding product details, behind the scenes product management and point of sale tracking, giving a really good all-in-one place to track and grow without the heavy investment of some other popular solutions.

Cons

The printed reports are good, comprehensive, and useful; the ability to integrate them easily with other software is somewhat lacking; it can be done, but with some of the accounting software we tried, it was a difficult porting process. Customer service was as helpful as they could be, but many of our shortcomings became wish list suggestions for their developers.

Alternatives Considered

Adobe Commerce, BigCommerce and Shopify

Reasons for Choosing Shift4Shop

Too few products able to be listed for the cost - as our business expanded its product base, we couldn't afford EcWid.

Reasons for Switching to Shift4Shop

3dCart offered more features for the price, except for possibly BigCommerce.

Related categories