--- description: Review of Solutionreach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Solutionreach | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Optometry Software](/directory/104/optometry-software/software) > [Solutionreach](/software/318574/solutionreach-dental) # Solutionreach Canonical: https://www.softwareadvice.co.nz/software/318574/solutionreach-dental Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/318574/solutionreach-dental?page=2) > For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey. > > Verdict: Rated **3.8/5** by 236 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 236 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Solutionreach - **Location**: Lehi, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$329.00 - **Pricing model**: Flat Rate - **Pricing Details**: What's included in the Solutionreach platform: Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - 2-Way Messaging - AI/Machine Learning - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Responses - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Sync - Call Reminders - Campaign Management - Chat/Messaging - Client Database - Communication Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Optometry Software](https://www.softwareadvice.co.nz/directory/104/optometry-software/software) ## Related Categories - [Optometry Software](https://www.softwareadvice.co.nz/directory/104/optometry-software/software) - [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software) - [Patient Management Software](https://www.softwareadvice.co.nz/directory/3489/patient-intake/software) - [Appointment Reminder Software](https://www.softwareadvice.co.nz/directory/3557/appointment-reminder/software) - [Dermatology Software](https://www.softwareadvice.co.nz/directory/4702/dermatology/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews) 2. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3648 reviews) 3. [Goldie](https://www.softwareadvice.co.nz/software/404201/goldie) — 4.8/5 (1172 reviews) 4. [ClinicSense](https://www.softwareadvice.co.nz/software/395056/clinicsense) — 4.8/5 (664 reviews) 5. [GoReminders](https://www.softwareadvice.co.nz/software/162679/goreminders) — 4.8/5 (289 reviews) ## Reviews ### "The best time saver in the office" — 5.0/5 > **Sjana** | *19 September 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They do the work of at least 3 employees, more if you are a bigger office\! Saves me time, phone calls, headaches\! I can do a link for payment, I love texting patients, I can multitask with this and not miss anything\! > > **Cons**: A few features aren't super user friendly, I have to search out and find how to do a few things, they sync process is also a little slow. > > The time they save me allows me to focus my attention to more pressing matters-I don't have to do phone call reminders for appointments, and no more recall\! They do it all\! They also keep tabs on reviews for me\! Heaven forbid we get a less than stellar review, and I am notified immediately, so this can be rectified-if possible immediately. ----- ### "Solutionreach review" — 4.0/5 > **Megan** | *16 January 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Conversations, recalls, newsletters are all very easy to use. They've helped us a lot over the years. > > **Cons**: I wish it wrote back to our PM "better". It would be more effective. > > Support is hit or miss some years. Overall I've had a good experience and would recommend them. ----- ### "Reach all your contact solutions with Solutionreach" — 5.0/5 > **terry** | *10 May 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: easy to use,love the texting and automatic patient reminders, the newsletters and birthday wishes all work seamlessly > > **Cons**: The automatic reviews at one time had no filters but they have since correct that so don't really have any problems. ----- ### "Admin Assistance" — 4.0/5 > **Tina** | *29 October 2024* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: The News Letter are fantastic. A very large selection and easy to use. The SR pay was very helpful. > > **Cons**: The text service needs to be updated. The price was a little high. We have new system which includes phones > > It was very good but the price was a little high ----- ### "Used by us since 2014" — 4.0/5 > **meg** | *11 January 2022* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: SR is a great platform for reminders, group messaging, and newsletters. It may be great in other aspects, but I don't utilize those features. In the 7 years we have used SR, they have made many changes and added many products. It is one of the softwares we utilize, but it is the most low maintenance and I love that. I only log on when I need to and that's an awesome benefit. > > **Cons**: I wish the SR Intake form would write into more software. We have Eaglesoft and Eyefinity, but SR Intake only writes into Eaglesoft. Super helpful. Would be much more helpful if it would do the same with our vision PMS. > > We have grown with SR in so many ways. The pros are high (quality product, low maintenance, easy to utilize), the cons are expected (longer times to reach support, things falling through cracks) and we know what to expect from them. At one point, we left SR for DemandForce and quickly returned since we were unable to customize the communication received from patients on our behalf in a way that reflected our brand. We haven't left since\! ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/318574/solutionreach-dental?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/318574/solutionreach-dental) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data