--- description: Review of Lawmatics Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lawmatics | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Lawmatics](/software/318153/lawmatics) # Lawmatics Canonical: https://www.softwareadvice.co.nz/software/318153/lawmatics Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/318153/lawmatics?page=2) > Lawmatics is the \#1 growth platform for law firms. Think legal client intake, CRM, marketing automation, and performance analytics designed specifically for law firms looking to scale. Features include: CLIENT INTAKE - Automations - Custom Forms - Conflict Checking - Appointment Scheduling - Unlimited E-signatures - Document Automation - File Requests CRM - Contact Management - Text Messaging - Payments - Client Portal MARKETING AUTOMATION - Email Builder - Campaigns \& Workflows - Audiences \& Segmentation - Custom Domains REPORTING \& INSIGHTS - Analytics Dashboards - Source Reporting - ROI Analysis - Site Tracking - API Access TIME \& BILLING - Invoicing - Time \& Expense Tracking - Online Payments Law firms use Lawmatics to streamline workflows, impress clients, and become more profitable. Don’t just take our word for it — here’s what customers are saying: “Our intake team is incentivized on their qualified conversion rate, so manually calculating everything used to take hours. With Lawmatics, what once took days now takes minutes.” – Kayla Grayson, Chief Operating Officer, Viles \& Beckman (With automated reporting now in place, Kayla discovered that the team maintained a 90 percent or better qualified conversion rate.) “Before Lawmatics, my team had to log into three or four different software to run the firm. And now I’m realizing, I don’t need this other software because Lawmatics provides the solution.” – Ticora Davis, Founder \& Managing Attorney, The Creator’s Law Firm > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 50 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Lawmatics ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Pricing is based on the number of users as well as the number of contacts. Discounted yearly pricing available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Campaign Management - Client Portal - Communication Management - Conflict Management - Contact Management - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Deadline Management - Document Generation - Document Management ## Integrations (30 total) - 8am LawPay - Blazeo - CARET Legal - CallRail - Clio - Confido Legal - DecisionVault - Filevine - Gmail - Google AdSense - Google Ads - Intaker - Kenect - LEX Reception - LiveAdmins ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Related Categories - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.co.nz/software/449937/Ploomes) — 4.9/5 (418 reviews) ## Reviews ### "Premium, Custimizable CRM that plays well with others\!" — 5.0/5 > **David** | *14 August 2023* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: I like that it "just works" once set up with an onboarding specialist. I had the benefit of using some other CRM tools that were "similar," albeit more expensive and with a less-clean user interface. Lawmatics was customizable to my workflow > > **Cons**: With so many bells and whistles and options - it can be daunting. If you have no CRM background and are unsure how your workflow and automations should look, that can be scary (though Lawmatics customer service can help here). > > Very positive. I have had multiple meetings with customer service when setting up and going live; they have always been very friendly and insightful when I provide ideas and questions. I have used the system with both MyCase and then with Filevine, and the "switch" was super easy, and it "just worked." ----- ### "Love Lawmatics - but not all the other stuff they have added to it." — 5.0/5 > **Verified Reviewer** | *2 October 2025* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: The automations are great\! I love that they can be event-triggered, and that now you can have templates. It saves us time, and each potential client gets everything automatically once they are set up. The integration with Call Rail means they are already there, just need to update with some info and start the process of sending a questionnaire to get the rest of the information. And it integrates with Clio as well. It's as close as we can get to a true single entry system, which makes us much more efficient and reduces the chances for errors. > > **Cons**: I like LEAST that we cannot add attorneys that do not have a user id with Lawmatics. I am not paying for attorneys to have a user id just so I can assign cases to them. And they will never log into Lawmatics. So why can't I add staff that does not need access to Lawmatics without paying for them to have full access? Also hate that they stopped concentrating on being a good lead management system and decided to compete with the other CMS systems out there. What ever happened to being the BEST at something and continually improving THAT? From Lawmatics to Adobe to Zoom - everyone has a full suite. I don't always want or need yet another full suite. Be the best at what you do - stop trying to be like everyone else. That isn't what made Lawmatics great. What made it great was that it was NOT like all the rest. > > Overall, I do love Lawmatics. Just wish they expanded on the Lead Management and concentrated on that rather than trying to be come a one stop shop for law firms. Feels like all the energy has left the development of enhancements and future of the lead management portion. ----- ### "Great to keep you organized" — 5.0/5 > **Ashley** | *8 February 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to see tasks that need to be done as well as what’s been done on client cases. The pipeline makes sure nothing gets overlooked and that people move through the process smoothly. > > **Cons**: It takes quite a bit of time to set up and fully customize. It wasn’t as quick of a process as I anticipated it would be based on switching CRMs in the past. ----- ### "Lawmatics CRM" — 3.0/5 > **Nate** | *15 August 2023* | Legal Services | Recommendation rating: 2.0/10 > > **Pros**: The CRM UI is over all well thought out and clean. The Custom Forms builder is over all well designed and versatile. The activity log is easy to read and understand. The support staff are understanding and respond in a reasonable time. > > **Cons**: The automations system in Lawmatics was one of the primary reason that our company decided to use Lawmatics. Using it has been a series of endless work arounds. While the interface is okay, achieving the desired end always requires multiple stop gap measures. What attributes of a matter can be changed by an automation are severely limited. The only way to use the automations is generally to supplement by using multiple custom forms and Zaps through Zapier to make the automation work as desired. Because of this, automations are a Gordian knot. It is easy to get to cause unforeseen errors. This is in part because there is no testing server. All changes to the system are live fire. This has caused issues on a few occasions. In addition to this, the calendar system is less than optimal. Booking internally works well most of the time, but there is no way to send a booking request that doesn't allow for potential abuse from a external user. > > Lawmatics is a relatively niche CRM that is relatively good. ----- ### "Lawmatics helps automate emails, invoices, text message, and scheduling" — 4.0/5 > **Karol** | *2 October 2025* | Law Practice | Recommendation rating: 6.0/10 > > **Pros**: Lawmatics is incredibly flexible, allowing a law firm to set up emails, text messages, and other automations to nurture and support prospective clients. I like that people can schedule consultations without direct assistance, and pay their consultation fee. > > **Cons**: It can be a struggle to learn, and to make automations that truly work well. We had a third party vendor set ours up but it never really worked as we want it to. Trying to modify what they did to fix the issues always seem to generate more problems. > > It is a powerful software but can be cumbersome to manage. I find it somewhat frustrating to get support, especially with complicated customization. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/318153/lawmatics?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/318153/lawmatics) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data