--- description: Review of Contentsquare Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Contentsquare | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/4437/product-analytics/software) > [Contentsquare](/software/317780/contentsquare) # Contentsquare Canonical: https://www.softwareadvice.co.nz/software/317780/contentsquare Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/317780/contentsquare?page=2) > Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue. Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. From optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. Features include - Session Replay - Customer Journey Analysis - Zone-based Heatmaps - Merchandising Analysis - Mobile App Analysis - Impact Quantification - AI Insights - Struggle and Error Analysis - Web Performance Monitoring \& more. Contentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download \& more. > > Verdict: Rated **4.8/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 116 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ContentSquare - **Founded**: 2012 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Please contact Contentsquare directly for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - A/B Testing - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Behaviour Tracking - Behavioural Analytics - Content Management - Conversion Rate Optimisation - Conversion Tracking - Customer Experience Management - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customisable Reports - Dashboard - Dashboard Creation ## Integrations (62 total) - 6sense - AB Tasty - Adobe Analytics - Adobe Experience Manager - AppDynamics - Bazaarvoice - BigCommerce - Blue Triangle - BlueConic - Botify - BrandLock - Brightcove - Comscore - Conductrics V3 - Confirmit ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Product Analytics Tools](https://www.softwareadvice.co.nz/directory/4437/product-analytics/software) ## Related Categories - [Product Analytics Tools](https://www.softwareadvice.co.nz/directory/4437/product-analytics/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) - [Business Intelligence Tools](https://www.softwareadvice.co.nz/directory/4336/bi/software) - [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software) - [Mobile Analytics Software](https://www.softwareadvice.co.nz/directory/4372/mobile-analytics/software) ## Alternatives 1. 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Typing a series of questions is often easier than manually setting up/analysing the same thing step-by-step > > **Cons**: When only dipping in and out of the product it can still be difficult to undertake some of the more intricate analysis setups, e.g. displaying the correct views, and correct metrics for an AB test for example. But that goes for most tools and repetition can help habitualise such analysis processes > > Rather than using Contentquare just for zonings, the new Sense AI tool is allowing us to more easily link to other modules to give a more holistic view of the data. For example whereas previously we'd rarely use Session Replays, the AI summarisation is now allowing us to better use its insights too ----- ### "Contentsquare is a fantastic resource for efficient day-to-day operations in any business" — 4.0/5 > **Prajjwal** | *10 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We can analyze the massive amounts of data we produce daily with incredible speed and efficiency thanks to Contentsquare's platform, primarily because of the structure it has provided us with, thanks to the tools it has that end up providing a very versatile and flexible interface when creating custom panels. There is a steep learning curve, but we like that we can tailor the look of the control panels to our preferences, and their help desk is responsive whenever we have questions or issues. > > **Cons**: While I haven't found anything majorly annoying with the site thus far, we're wondering why you need to log in twice whenever you visit. As a suggestion, I could say that it would be pretty helpful if, in an update, they created a session within the platform where there were small video clips giving tips on how to use at least the most used tools of the platform; that way, users wouldn't have to contact the support of attention for any mishap if they didn't first seek a solution there. > > We've been able to understand better how users interact with our websites since implementing the Contentsquare platform, which has allowed us to focus on improving the areas that garner the least attention and strengthen those that do. It provides a robust set of capabilities that we could use, and your license charge was pleasantly low compared to similar products on the market. The adaptable interface was another selling point since it let us fine-tune the experience to our liking. ----- ### "An essential tool\!" — 5.0/5 > **Octavia** | *1 August 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Amazing breadth of features that help generate actionable insights across different areas of Ecommerce > > **Cons**: Requires investment in time to make sure the platform is optimised to be as useful as it can ----- ### "Both the software and the team are easy and flexible to interact with" — 5.0/5 > **Verified Reviewer** | *13 September 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Like the ability to ease into to using the software. Always something new to learn, but also value at every stage of training. they are constantly developing and improving so even if something isn't ideal, its not long before they fix/improve it. > > **Cons**: more in-depth features require more training, but that's understandable > > There's something useful at every level of knowledge/experience with the tool. The team is super flexible and supportive and speaks with us like a good friend who happens to be very knowledgeable about CX Analytics. ----- ### "You will never know your visitors so well" — 5.0/5 > **Verified Reviewer** | *28 October 2021* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Powerfull tools that helps you to make right decisions > > **Cons**: The UX is not at expected from this type of tool > > Very good i'm satisfied ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/317780/contentsquare?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/317780/contentsquare) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data