About Venmo

Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device. Businesses are able to generate exposure for the brand as users share their purchases on the Venmo feed and are also able to offer a new social currency to a mobile-first audience. The solution enables users to make payments by linking their debit cards or bank accounts directly via the app, or by transferring the money stored within their account. Besides initiating payments, consumers can receive and send payments from contacts and friends by selecting a @username, contact's name, email or phone number. All transfers can be cashed our immediately to a bank account or stored as a Venmo balance for use at a later time.
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Venmo pricing

Venmo has a free version.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
No

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Venmo Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.8
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4
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All Venmo Reviews

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9,191 reviews
Courtney
Courtney
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 23/05/2024

An Easy Payment System for the Entrepreneur

Overall, the experience has been good. When faced with issues, customer service is kind, but you have to be patient. The tickets go into a queue and you have to wait patiently for an email answer, which can go to your junk mail.

Pros

Venmo is fast and easy to set up. Within a few minutes you can start taking payment for services and products sold. You can get paid in several different ways and even if the person doesn't have their card available.

Cons

If you close down an account and open a new one, it is difficult to link accounts and get the debit card to work. You cannot have multiple business accounts attached to your personal account. If you change the name of the business it can be difficult to change over.

Alternatives Considered

PayPal, Square Payments and Cash App

Reasons for Switching to Venmo

Ease of use was the number one deciding factor. So easy to use and as stated before the customer service was kind and responsive.
Danielle
  • Industry: 2128
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 16/12/2024

Venmo over anything.

I love venmo and use it almost every day!

Pros

Venmo is awesome! You get a debit card. You can cash checks, use auto deposit, you can transfer money from accounts or to/from people. And I even have a teen account set up under my venmo for my teen daughter! I use my venmo for all my online purchases.

Cons

Hard to find ways to just load money onto card from cash. Also I can't find any free ATMs

Sausha
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
5
Customer Support
1

2.0
Reviewed on 4/11/2024

Used to be great until....

Use to be great well short of then my money come up missing and they didn't want to fix it

Pros

Used to like I good send and receive money from my friends and family

Cons

That my account was over drafted for something I already paid for i had money in my account when paid for item now my account is incollections

Lauren
  • Industry: 2128
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 22/12/2024

Easy, Convinient Payments

I use venmo to easily pay others when card or cash is not available/accepted. I am able to leave a note, track previous payments, and make a payment private/public. I feel that Venmo is safe, convenient, and has developed a new way for people to pay.

Pros

I like the feed where I can see others who have paid me/others close to me. I like the option to have an immediate payout. I like the safety feature to confirm the final digits of a phone number. I like the ability to have a profile picture for others and myself to confirm who we are paying.

Cons

I would like to be able to first be able to confirm/accept payments from others. I would also like to be able to transfer venmo payments in my venmo account to others via payment, rather than having to transfer it to my bank account before paying.

Sandra
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/11/2024

Venmo Review

My overall experience has been great and I find it a very useful app especially when selling old used items for a couple of bucks.

Pros

I like it is easy to use and sending money to friends and family is very convenient. I can send and it is also instant.

Cons

I don’t like that it shows who you send money too and descriptions and it is a bit hard to take contacts off

Alicia
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 7/11/2024

Venmo Review

Overall experience has been pleasant. Easy to manage funds and payments.

Pros

Easy to use money management system. Able to send and receive money.

Cons

I don't like how your payments can be made public, each time to ensure your own privacy you have to change the setting from public to private.

Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

3.0
Reviewed on 15/11/2024

Another Source

Pros

It is another source of getting and sending money.

Cons

It not as common. I do not know a lot of people that use it.

Mona
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 19/12/2024

Awesome software

User friendly. Popularly used. Commonly used

Pros

Easy accessibility for payments. Easily connected to your bank account

Cons

Fees charged. Does not store previous contacts

Rene
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
1
Ease of Use
5
Customer Support
1

4.0
Reviewed on 22/12/2024

Venmo review

Its good to have a backup p2p payment system.

Pros

The ease in which im able to make payments.

Cons

It doesnt have ease in bitcoin like cashapp.

Katelynn
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/12/2024

Honest oppinion

It is very convenient in businesses that take different types of payments.

Pros

Makes receiving payments easy for users of this app.

Cons

The fees are a little pricy if you need instantly.

Kelly
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/11/2023

Simple and quick way to get paid

Pros

Venmo is a great app that allows you to accept payment from clients and customers on the go.

Cons

Venmo could improve by allowing off-line payments and processing once a device is back in service.

Verified Reviewer
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 2/02/2024

A Reliable Way of Digital Pay

Overall the experience is generally positive, and I appreciate Venmo for it's convenience and reliability.

Pros

I liked the ease of use, convenient setup, and its use as an alternative to a bank.

Cons

That the option for speedier transactions costs some extra money. In some cases, sometimes sending money is time-sensitive and Venmo, at best, can only fulfill a transaction in 2-3 business days under normal circumstances.

It's also sometimes hard to find my friends on the app.

Deidre
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/11/2023

Absolutely love this app

My experience has been absolutely on point and amazing I've never once had a bad experience with them the customer support system is amazing they are always so very knowledgeable and helpful and the easy to use convenient app helps you and guide you with anything you may need to do with them

Pros

I love the fact of the easy convenient way of using venmo as well as the layout of the app itself everything is pretty self-explanatory and if you don't know or can't figure it out they have an amazing customer service team that is right there by your side every step of the way

Cons

I have nothing that I don't like about venmo I've always had great experiences with them for the almost 4 years I've been using them

Ikiera
  • Industry: Transportation/Trucking/Railroad
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 19/01/2024

Venmo Reviews

Overall this is a good app to save money or use as a checking account, I love getting my direct deposit a few days earlier and I love the user friendly features & functionalities it has as well

Pros

I love that it’s super easy to use from the app, it’s not complicated at all, I love how my direct deposit shows up 2 days earlier in my account, I can send, receive & process payments efficiently

Cons

I hate that sometimes when I add money to the account from another, it doesn’t populate instantly, and I wish there was a virtual option to use the card or view the card details other than that it’s great

Jerad
Jerad
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/09/2024

Try it out

My overall experience with venmo is great!

Pros

How easy it is to send money to friends and family and how fast it goes through. So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive.

Cons

I recently did try to log back into my account because I forgot to change my phone number,

Stephanie
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/02/2024

Easy, secure and fun way of paying

One time I got logged off and customer service was able to get me in with no issues- I would recommend the app for its friendly user interphase, high level of security and excellent customer service

Pros

One of my favorite things is that I can
Customize my payment name with emojis or add inside jokes. It makes it so fun to look at previous transactions!

Cons

Never had any issues! But if I could suggest something is more personalization of the venmo cards

Olivia
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/07/2024

Optimis Corp Review

My overall experience has been amazing as it takes little to no time to make payments as well as collect them. It's also extremely safe for us to use!

Pros

What I like most is how efficient and easy it is for patients to make online payments right from their phone as well as automatic payments.

Cons

There is nothing I have found that I do not like. We use it everyday as part of our tasks!

Meegan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
1

3.0
Reviewed on 30/09/2024

Friends and Family Payment

My overall experience with Venmo has been decent. It is good at some things and bad at others. Venmo does not feel as secure as other payment sites. Their buyer protection is difficult to use. Customer service is hard to get ahold of if you ever have any trouble. They like to send you a copy-and-paste reply each time you contact them.

Pros

Venmo is another decent payment app. It is more focused on sending payments between friends and family. You can set up direct deposit so if you don't trust banks, you can use Venmo to get paid for your job. I like that you can also apply for a Venmo debit card so you can easily pay for items at stores.

Cons

Venmo is owned by PayPal. One con is they don't allow you to send money from Venmo to someone's Paypal. If you have a friend that only uses PayPal, you are not able to send money to that friend, using your Venmo balance. Venmo also allows you to buy and sell cryptocurrency, but when you go to sell any, it takes close to a week to verify the transaction. Other sites do this instantly, no matter how much you are selling.

Brianna
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 25/07/2024

Rancho Physical Therapy

I love using Venmo and will always use it weekly for anything

Pros

I love how easy and fast it is to transfer money over to someone else or if someone gives me money and I can transfer within seconds to my bank account. When working at my other job my coworkers and I would always door dash and were constantly Venmoing each other back and forth, but it was always so fast and easy

Cons

There is only one thing I don't like about Venmo and it would be the fee it has, if I need or want to do an instant transfer

Karin
Karin
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 1/02/2024

Venmo is perfect for events

We love and use Venmo regularly. It's the gold standard among performers. They prefer it to cash because it's safer and easier. Often our comics have to run from one show to another and tracking them down in a crowd to put cash in their hand can be a challenge. Venmo makes it so much easier.

Pros

We host dozens of events every year and Venmo allows us the flexibility to accept payment on the fly and to pay gratuity to our performers by their preferred payment method.

Cons

Mobile only is a limitation. We don't give out company mobile devices so it would be nice if they could process venmo payments on the company laptop.

Ladonna
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 20/05/2024

Good product but could be better

Pros

How easy it is to process payments, received payments, and send payments

Cons

They dont allow you to use prepaid debit cards

Anna
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 27/09/2024

Love it so much

Great overall. No problems on my end. Been great so far.

Pros

Super easy to send and request money, review your transactions, and monitor stuff

Cons

I have nothing bad to say about Venmo! I love it!

Jacob
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 1/02/2024

Venmo for business use

Venmo is a great tool to use for any business! It's quick and easy to use with little to no downside. The payment processing is quick and detailed! Sometimes venmo crashes when you need it most but overall I am very satisfied with my choice to use it for my business

Pros

Venmo has quick payment processing and explains every step of the way where your money is at in the process. When someone pays for an item it notifies you immediately

Cons

Venmo can crash at times and cause major headaches when you need it most.

Sarah
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5.0
Reviewed on 19/06/2024

Venmo is great for collecting and sending funds

Overall I enjoy using venmo for business and personal use and will continue to do so

Pros

Easy to use and send or receive money in seconds

Cons

Customer support is hard to reach when there is an issue

Verified Reviewer
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 21/11/2023

Great for payements

I really like using Venmo because of the quickness of payments.

Pros

Security and ease of payments. Also, timeliness.

Cons

It is sometimes hard to find the payee and ensure they are the correct recipient.

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