--- description: Review of Vrbo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Vrbo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [Vrbo](/software/317512/vrbo) # Vrbo Canonical: https://www.softwareadvice.co.nz/software/317512/vrbo Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/317512/vrbo?page=2) > Vrbo is a cloud-based platforms that helps connect travelers with vacation rentals. Property owners can handle booking, change or cancellation of room reservations, pay securely and create a trip board. It comes with a host approval process lets users adjust booking settings, set specific requirements and guest selection criteria, communicate with potential guests, and review their information to decide if they're a fit for the vacation rental. > > Verdict: Rated **4.0/5** by 108 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 108 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Expedia Group ## Commercial Context - **Pricing Details**: Please contact Expedia Group directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Channel Management - For Vacation Rentals - Guest Communications - Online Booking - Property Management ## Support Options - Email/Help Desk ## Category - [Vacation Rental Software](https://www.softwareadvice.co.nz/directory/4545/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://www.softwareadvice.co.nz/software/140962/lodgify) — 4.5/5 (1282 reviews) 3. [Guesty Lite](https://www.softwareadvice.co.nz/software/420050/guesty-for-hosts) — 4.7/5 (547 reviews) 4. [Breezeway](https://www.softwareadvice.co.nz/software/82203/breezeway) — 4.6/5 (195 reviews) 5. [OwnerRez](https://www.softwareadvice.co.nz/software/344512/ownerrez) — 4.9/5 (259 reviews) ## Reviews ### "Personal Use over Business" — 4.0/5 > **Kimberly** | *14 May 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: It's a bit cheaper than any other STR platform I've searched. The owners of homes seem more laid back. > > **Cons**: The screenings for repetitive guests who mess things up is almost negligent. ----- ### "Lots of gorgeous homes all over" — 5.0/5 > **Alice** | *5 July 2025* | Arts & Crafts | Recommendation rating: 3.0/10 > > **Pros**: Being able to put in an area and see houses available for short term rentals. Nice homes that are reasonably priced. > > **Cons**: Additional fees , the quoted price should include all charges. One house in Oregon looked much better in the pictures than when we got there it was a duplex, not a separate house. > > We used them 4 times and all but one house was awesome. A house I rented in Oregon was a duplex, not a house. It didn’t have air conditioning and it was uncomfortable. All the other homes we rented were excellent ----- ### "Renters Beware" — 1.0/5 > **Kim** | *22 November 2025* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: There was a wide variety of properties that were easily identified by location. Filters made it easy to target applicable properties > > **Cons**: VRBO and property management Customer Support was lacking after booking and during our stay. After booking - I received no communication from property management despite multiple inquiries using the VRBO app > > Rented a lovely flat in Paris for 2 nights. On our first night, contaminated, foul smelling water came up from shower drain flooding the bathroom, toilet area and spilled into the kitchen. Naturally, We laid towels down to soak up the water. We ended up on the phone / email for ~ 3 hours off and on (til 2 am) with VRBO. VRBO said we need to contact home owner / property manager with no response - property was managed by a 3rd party. We sent pictures to VRBO. Property was unsafe and uninhabitable due to contaminated standing water. We had to move out and find other accommodations for our second night. Our incident was escalated internally to VRBO. I asked for reimbursement for second night because we had to leave the property. Not only did VRBO say no, but basically told me that they did not have sufficient proof of the incident - basically they accused me of lying about what happened. They implied that I could have soaked towels and threw them on the floor. This property also listed an air conditioner and washer - neither were present. I recommended to VRBO that they pull the listing until the issue is mitigated. I also purchased insurance through the VRBO app - useless\! It does not cover the erroneous listing or the lack of maintenance of the listing. Bottom line - renters beware. VRBO is not there to support or help the renter - they don't care. I was told they could not provide a refund because of lack of proof and that they could be sued by the owner of the property. ----- ### "One of the best apps of its type" — 4.0/5 > **Tommy** | *4 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The filter options are very good and the ability to favourite options you are considering makes it easy to return to them > > **Cons**: If you view listing by 'map' then it can sometimes be a bit difficult to use and select the ones you want to bring up on mobile. Overlap and it still shows the properties which aren't available/don't match your filters. > > Very good and an easy user experience compared with other apps and online cottage/holiday booking sites, Managing trips and the One Key integration is a positive. ----- ### "Great platform, seamless Lodgify connectivity" — 5.0/5 > **Cynthia** | *18 July 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, especially with the connection to Lodgify. Able to manage all my reservations, guest communications, and bookings easily through my PMS (Lodgify) with seamless connectivity. Easy to rate guests via the platform. > > **Cons**: The interface maybe isn't as nice as other OTAs. It would be nice of lodging taxes were paid directly as with AirBnB, instead of me manually reporting quarterly to my county, however this is a minor inconvenience. > > Overall I am happy with VRBO, I believe it is also cheaper than AirBnB from the guest perspective and have had wonderful guests come through this OTA. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/317512/vrbo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/317512/vrbo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data