--- description: Review of rater8 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: rater8 | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [rater8](/software/313432/rater8) # rater8 Canonical: https://www.softwareadvice.co.nz/software/313432/rater8 Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/313432/rater8?page=2) > rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star-ratings of providers. Gain better oversight, identify star performers, and improve practice operations. Benchmark and compare performance to peers to drive improvements in patient experience. > > Verdict: Rated **5.0/5** by 182 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 182 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: rater8 ## Commercial Context - **Starting Price**: US$109.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Monitoring: FREE raVE Lite: $89/doctor/month raVE Pro: $109/doctor/month raVE Pro+: Custom — contact us\! - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - Alerts/Notifications - Customer Experience Management - Customisable Reports - Customisable Templates - Dashboard - Data Import/Export - Feedback Management - HIPAA Compliant - Monitoring - Multi-Location - Negative Feedback Management - Patient Engagement Software - Performance Metrics - Ratings/Reviews - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting & Statistics ## Integrations (42 total) - Acumen nEHR - AdvancedMD EHR - Azalea Health - CGM webPRACTICE - CareCloud - Cerbo - ChartPath - ClinixPM - CureMD - DrChrono - ECLIPSE - EPIC - Elation - EyeMD EMR - Greenway Practice Management ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software) - [Patient Engagement Software](https://www.softwareadvice.co.nz/directory/3429/patient-engagement/software) - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Alternatives 1. [TrueReview](https://www.softwareadvice.co.nz/software/193489/truereview) — 5.0/5 (152 reviews) 2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews) 3. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (704 reviews) 4. [Swell](https://www.softwareadvice.co.nz/software/178288/swell-cx) — 4.6/5 (357 reviews) 5. [GiveMe5.ai](https://www.softwareadvice.co.nz/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) ## Reviews ### "Great program\! Your company NEEDS this\!" — 5.0/5 > **Rebekah** | *9 February 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of access and how user friendly it is. It makes it very easy to navigate and go in and do what I need to do very quickly. > > **Cons**: The only thing I wish was that it had an accessible app to use that would make quickly logging in and doing anything more convenient. > > Overall experience has been a very positive one. This company has helped my company get the reviews we so desperately needed ----- ### "Outstanding Platform" — 5.0/5 > **Kolbe** | *22 December 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients. The price for rater8's services are very nice when comparing to other companies similar to rater8. > > **Cons**: AI assisted responses could be expanded a little bit. The responses feel like they're pre-generated and not actually AI. Seems to always follow the same pattern (Thanks for high rating \> It's encouraging to receive rating \> our practice strives for excellence). > > My experience with rater8 has been fantastic\! Our providers seem to like it and have no complaints. Seeing updates to the platform is always exciting. Our Team Manager, \[sensitive content hidden\] , always makes the meetings fun and positive\! ----- ### "Excellent service" — 5.0/5 > **Zach** | *8 April 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Results. Our scores started reflecting the reality of our service offerings \& performance within one month. Prior to implementing rater8, our review scores only reflected the negative customer experiences. I'm also appreciative of the ease of implementation, the strategic thought behind which review sites to populate, and the ongoing customer support. > > **Cons**: N/A. I struggle finding opportunities for rater8. They have done exactly what they said they were going to do. Hard to complain about that. > > We're a few years into our relationship with rater8 and the experience has been entirely positive since day 1. ----- ### "Easy to use\!" — 5.0/5 > **Monica** | *3 November 2023* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: It is easy to respond to our reviews and generate reports. > > **Cons**: Response time to answer reviews is limited to 30 days. If you can't respond within that timeframe then you won't be able to do so from rater8. > > They have helped grow our ratings for several of our providers, some of which had very low scores prior to utilizing rater8. ----- ### "Highly Effective and Easy to Use" — 5.0/5 > **Olivia** | *19 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about rater8 is the combination of an easy-to-navigate platform with powerful, real-time patient feedback. It allows us to monitor trends, highlight strengths, and identify opportunities for improvement quickly. Their customer support is exceptional, and they consistently provide guidance, best practices, and timely assistance, making the entire experience seamless. > > **Cons**: There really isn’t anything I dislike about rater8. On rare occasions, an appeal may not be approved if it doesn’t meet the criteria, even when a comment feels unfair, but I understand and respect the need for consistent standards. Overall, this hasn’t taken away from the value of the platform. > > Rater8 has exceeded our expectations. It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement. The platform is user-friendly, and the customer support is exceptional, making the overall experience seamless and effective. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/313432/rater8?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/313432/rater8) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data