iSpring Learn

Pros

Integration with PowerPoint
Clean, easy to use interface
User self registration
Payments system for selling courses.

Cons

There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue.

Pros

We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements.

Cons

Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need.

Alternatives Considered

Reasons for Switching to iSpring Learn

Pros

Ease of use as well as plenty of documentation and training lesson videos. Additionally, support team is quick to respond and to resolve any issues or questions.

Cons

Integration of development tools, instead of separate standalone apps.

Alternatives Considered

Reasons for Choosing iSpring Learn

Switched From

Reasons for Switching to iSpring Learn

Pros

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes.

For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically.

SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added.

On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Pros

I spring learn in combination with I spring max works really well for us. There are so many things that you can do with it and I feel like I learn something new each day which comes down to the best thing about this product is the customer service support from the tech team. I have always easily been able to reach someone and get help. Unlike other software that only has community help forums etc. The tech people are awesome and I thank them a lot!

Cons

There are a few rules that you need to make sure you know about saving your projects. For example not renaming anything etc. that could break the link to the folder ispring creates. Now I know and there is no issues but if you aren't careful you can loose content. Side note the tech customer service is a valuable resource whenever you need anything. That's how I learned not to rename anything and making sure I move things the correct way not to lose content.