About iSpring Learn

iSpring Learn is an award-winning learning management system. With iSpring, you can quickly launch online training in your company. Just upload eLearning content you already have or create it from scratch using a built-in editor for creating longreads, adding webinars and one-to-one sessions (if you want to set up blended learning), assigning learners, and keeping an eye on their results. You can also create a specific learning path for each department. By establishing rules, users can be assigned automatically to any course by their job position, department, group, and other filters. The platform is perfectly integrated with iSpring Suite, the robust authoring toolkit. With it, L&D professionals can create engaging eLearning content enhanced with video lectures, screencasts, quizzes, interactive assessments, dialogue simulations, and e-books, and publish it to iSpring Learn LMS. With advanced statistical reports, you can keep track of the progress of individual users or groups and assess the effectiveness of your training programs. Also, course developers can view content reports to see which learning materials are performing well and which are less effective. iSpring Learn LMS offers a comprehensive list of features that continue to draw attention. The system is straightforward and offers a clear, attractive user interface.
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iSpring Learn pricing

iSpring Learn does not have a free version but does offer a free trial. iSpring Learn paid version starts at US$2.94/month.

Starting Price:
US$2.94/month
Free Version:
No
Free trial:
Yes

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iSpring Learn Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.6
Customer Support
4.8
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All iSpring Learn Reviews

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157 reviews
Tracey
Tracey
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4.0
Reviewed on 30/10/2023

Fantastic product

Pros

It does everything I would want it to and more.

Cons

The only downside is the cost in my opinion.

Lukas
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/02/2025

Recommendation to SMBs for starting e-learning journey

The contact with iSpring Sales and Support is always reliable and productive. When needed a short personal call is possible whenever e-mail isn't suitable. In my experience every issue is taken care of with the necessary seriousness and professionalism. As a german customer it is possible to communicate in german. For faster and more productive communication English for me is the better alternative. In my view however this isn't a negative.

Pros

iSpring Learn is easy to use and easy to understand. It comes with a well thought out feature set, especially for SMBs which want to start the e-learning journey. iSpring Learn sets a high standard for usability. The online documentation is helpful and the support is reliable.

Cons

The permissions management could be a little bit more finetuneable for our purposes. It relies on a hierarchical department structure. We organize a few subjects differently to what iSpring Learn expects us to.

Reasons for Switching to iSpring Learn

iSpring Learn did check all the boxes in terms of features we needed for our start into the e-learning world. iSpring Learn didn't go far beyond our need features set which also made it more manageable in terms of onboarding users. It has a modern and user friendly user interface which makes an easy start. The pricing is fair and manageable for a SMB which needs a rather rudimentary feature set.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
4
Customer Support
5

3.0
Reviewed on 25/03/2019

Good for a single company (in-house) use but poor for managing client or partner training

Pros

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes.

For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically.

SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added.

On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 5/11/2024

Looks good while doing things well.

I've really enjoyed using iSpring Learn. It is easier to learn that other LMS systems and can be pretty effective right out of the box.

Pros

iSpring Learn is a clean and easy to use LMS for small businesses to execute internal training strategies

Cons

It does not offer a ton of customization of in depth features, but allows us to get the job donw

Alternatives Considered

Moodle and Docebo

Reasons for Switching to iSpring Learn

iSpring was a very competitive option and we liked how simple it appeared to use.
Aleksandra
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 16/08/2024

First year subscription with iSpring Learn

The overall experience from administering and using the platform is very positive. It's very comprehensive, user-friendly and intuitive.

Pros

Very intuitive and user-friendly platform that makes creating, organizing and tracking of educational content very easy.
Big plus is that learners can access training materials anytime, anywhere, allowing for self-paced learning that fits individual schedules.
Great customer support. Fast and attentive response to all opened cases.

Cons

Offered integration with BambooHR does not work as expected which lead to manual user import and harder user management.
Although the customer support is great, it would be very helpful to have deeper engagement during the implementation phase through clear implementation plan.

Alternatives Considered

Absorb LMS, Moodle, Adobe Learning Manager and Chamilo

Reasons for Switching to iSpring Learn

iSpring had all the desired functionalities for reasonable price combined with great attention and customer support during the negotiation phase.
Alex
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/10/2024

Easy to use for smaller organisations

I would recommend iSpring without hesitation. We looked at a number of possible options and glad we went for iSpring.

Pros

Very easy to use package, particularly where you don't have a dedicated learning and management team. Our users are from member companies across the world and they have found access and design easy to handle. From a support side, the team at iSpring are quick and explain things without being too technical. Great when you don't have a dedicated team.

Cons

There are so many things that can be done it is easy to fall into the trap of trying to over complicate things.

Alternatives Considered

Adobe Illustrator

Reasons for Switching to iSpring Learn

Clean and easy design which was tested by potential users.
Amber
  • Industry: Medical Devices
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/01/2025

Excellent learning system

very happy with it. Great support team to help answer any questions.

Pros

Easy to navigate and launch. The design of the LMS looks very professional.

Cons

I had a little difficulty understanding difference between the catalog and knowledge base, but my trainer helped me with that.

Niels
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4.0
Reviewed on 21/01/2025

Great support, good product

The system is easy to use and learn. But most importantly, the support is unrivaled. The live chat is alwas there, alwas friendly, always helpful. To me the support is the number one selling point.

Pros

Easy to use, pleasant design. Does what it does well. Support is one of the best of all companies I've seen.

Cons

A few functions are missing. It can't do everything other systems can do.

Bala
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 20/12/2024

Effortless Course Management with iSpring Learn.

My experience with iSpring Learn has been great.It's easy to use and efficient,though I wish the reporting options were more advanced.

Pros

The simplicity and ease to use in iSpring Learn make managing course effortless.

Cons

The reporting features could be more detailed and customizable.

Varun
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/01/2025

Best LMS software

My experience in ispring Learn are worthable.It is best to create and manage courses that are more efficient.

Pros

iSpring has best authoring tools for creating the variable courses and its makes easy to use.

Cons

As of now there is no least like in ispring Learn.

Marcelo
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/04/2024

Great customer service support with prompt recognition

Great so far. Again [sensitive content hidden] - the Tech Support Engineer provided follow up support.

Pros

[sensitive content hidden] - Tech Support Engineer provided great customer care; promptly responding to my enquiry.

Cons

NA - still applying learnings however I would like to remove redundant content.

Jacek
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/10/2023

Great and flexible platform.

Pros

Simple using, intuition interface, helpfull support.

Cons

On first isn't simple to learn how switch from administration level to user level, what making hard to check attached materials.

Mike
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/08/2017

I have been using iSpring products (iSpring Suite and iSpring Learn for about 7 years.

Pros

Reasonable/fair billing
No limit for on-line content
I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students
Great up-time track record
It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down.
Single source for authoring (iSpring Suite) and LMS (iSpring Learn)
Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn
Unique method of classifying/managing/categorizing users in iSpring Learn
This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments)

Cons

eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item.

Response from iSpring Solutions

Hi, Mike! Thanks A LOT for leaving such a detailed review here on Capterra. We are sure it will be useful to anyone who is looking for an LMS solution!
As per your feature requests, I will be more than happy to forward them to our Product Development team. Keep up the great work! :)

Replied 9/08/2017
David
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 7/12/2020

Easy to use!

This is my first in-depth experience with an LMS and I am very satisfied. The customer service response is amazing and is very critical to me. Very often, I need a solution right away and the tech support have been very creative when helping find a solution.

Pros

I love the simple interface. Has all the features I need without the confusion.

Cons

The reports generated do not have a company logo and does not look very professional without it. Signature capture on the app and displaying that on the reports would also help with authenticity.

Response from iSpring Solutions

Hi David,
Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it.
It's great to hear that you are happy with iSpring solution. Hope it keeps serving you well :)
As per your Cons, could you please send the details to [email protected]? One of our specialists will be more than happy to look into your case.

Replied 14/01/2021
Janice
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 17/05/2021

Very Pleased with iSpring and the Support Team.

I recently had an issue where we needed to produce a report for a user who we accidently deleted from the system. It was a serious HR issue where we needed to provide a report of the courses this individual had taken. However, we were not able to retrieve this report, because this person was deleted from the system. I contacted iSpring Support, and they responded right away, and tracked this report, and provided it that same day. I am extremely grateful for their efforts. This was very important to our company, and I was so glad to be able to provide this to our leadership team. Thank you, iSpring Customer Support.

Pros

iSpring Learn is extremely easy to set up and start training immediately, while at the same time producing high quality engaging courses. Integrates with power point, so the learning curve is fast while allowing for customization.

Cons

Nothing. Very pleased with the software.

Response from iSpring Solutions

Hello Janice,

Thank you very much for posting your detailed review here on Capterra. We appreciate it tons!

It's wonderful to hear that iSpring fits your needs just perfectly. Also, our tech support team always puts clients first - it's amazing that you had a positive experience!

Keep up the great work!

Replied 27/05/2021
Sebastian
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4.0
Reviewed on 23/02/2022

Easy entry into e-learning

We got exactly what we needed to get started. The product is constantly evolving, the support is great

Pros

Easy to use, both for the course creator and the learner. Good price-performance ratio.

Cons

Customizable functionalities usually only available in expensive systems.

Alternatives Considered

LearnDash and Docebo

Reasons for Switching to iSpring Learn

Pricing, easy start

Response from iSpring Solutions

Hello Sebastian,

Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's nice to hear that iSpring's been working great for you so far.

We are sorry that your experience did not match your expectations. However, we have account branding in
iSpring Learn. You can add your logo and favicon, and apply the desired color scheme. To do that you need to go to "Settings" - "Branding".

In case you have any questions, don't hesitate to contact our Tech Support team ([email protected]). One of our specialists will be more than happy to assist you!

Hope iSpring keeps serving you well :)

Replied 21/03/2022
Miguel Angel
  • Industry: Renewables & Environment
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 22/12/2021

Great integrated software and good customer support

Good overall but came across to some issues in translating material for content and quizzes, option that it is not available in iSpring but it is clearly needed.

Pros

I like the seamless integration with the Learning Management platform and power point

Cons

I think it is necessary to integrate captions and translations to other languages not only in the quizzes but for the course itself. More clarity on the metrics of trainees after they have completed the training is very recommended and needed.

Response from iSpring Solutions

Hello Miguel Angel,

Thanks a lot for posting your review here on Capterra! We appreciate it greatly. It's great to hear that you are happy with the iSpring solution.

We don't have translations to other languages in our plans for this year. But thank you for your question, your comment will be delivered to our PD team.

Keep up the great work!

Replied 29/03/2022
Lupita
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 17/05/2017

Overall very satisfied with this product.

Looks more professional and it is easier to use than our previous programs.

Pros

All the different functionalities available, the report design/layout, and how easy it is to upload training modules.

Cons

Report Features:

a) sometimes the user activity reports are pulled in a "landscape" layout, rather than portrait; and will waste more paper when printing in landscape. iSpring does not provide a fix on that, we never know what layout the system will choose.

b) Not sure why iSpring provides the option of emailing reports to groups. I accidentally picked a group once and a users training report went to all the people in that group; it was not only embarrassing, but it cause lots of confusion and distrust.

c) I wish iSpring would create a report where we can pull any and all users that have taken a specific training module during a specific time period. We need a report with all user names, date training was taken and their scores.

Response from iSpring Solutions

Hi, Lupita!
Thank you for sharing your thoughts about iSpring Learn. We greatly appreciate it.
As per your feature reports, your dedicated manager will get back to you with further assistance. Hope that helps!

Replied 23/05/2017
Keith
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/03/2019

Easy to use but powerful

I like it. It is easy to use and the support is very good. Overall the experience has been very positive.

Pros

You can write and publish a course in a matter of hours. It's easy to learn and anyone who is able to use powerpoint should have no problem getting started. There are also a lot of helpful videos and tutorials online if you need help. I nearly forgot to mention there is also interactive live help that pops up whenever you visit the iSpring website.

Cons

It's sometimes hard to decide which report to use and it will not produce a report of the percentage of people who have completed a course.

Response from iSpring Solutions

Hi Keith,
Thank you for your kind words about iSpring products and service! We very much appreciate it :) Keep up the great work!

Replied 4/04/2019
Kate
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/03/2020

Easy to use

My overall experience has been very positive. The process of uploading and assigning training is very simple, and gathering reports is even better now with the recent upgrades.

Pros

This LMS is so easy to use. Uploading training and deploying to employees is a seamless process. The reports have recently been updated to provide additional detail about learners' course completion.

Cons

There is nothing I do not like about this software.

Response from iSpring Solutions

Hi Kate,
Thanks a lot for your kind words about iSpring! We appreciate it tons! Hope iSpring keeps serving you well :)

Replied 11/03/2020
Jihun
  • Industry: Aviation & Aerospace
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 28/12/2022

Very good customer service

Until now, I feel great system to help my job as a flight crew training team manager. Especially, if some problem encountered, agents show up a moment later like Superman-hero.Thank you very much, customer service team!!

Pros

Easy to create online course as needed in flight crew training.

Cons

I guess we can use more of interactions or role-play.

Response from iSpring Solutions

Hi Jihun, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! We also hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Maybe this information can help you use our authoring tool for more cases :)

Replied 13/01/2023
Ciara
  • Industry: Mechanical or Industrial Engineering
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4.0
Reviewed on 4/08/2020

Ispring learn and suite

Pros

Direct export from ISpring Suite to ISpring Learn
Easy to set up

Cons

Includes inactive users in the distribution list which confuses us if the inactive users still receives email notifications.

<Ispring suite> the previous quizzes cannot be opened with the new version. an error saying the file is corrupt... kept popping up.

Response from iSpring Solutions

Hi Ciara,
Thanks a lot for sharing your experience with iSpring Solutions. It's amazing to hear that it suits your needs just right!
Keep up the great work and please send any questions to [email protected]

Replied 11/08/2020
Junellen
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/02/2019

iLove iSpring!

Our new hires are more confident and prepared for the job. Now other departments are asking to iSpringify their content!

Pros

iSpring Learn has helped make our training more dynamic and our employee experience much improved! We save valuable time tracking by using the reports.

Cons

I need more training/info on configuration

Response from iSpring Solutions

Hi Junellen,
We are super happy to hear that more and more people "iSpringify" their content :)
Keep up the great work and thanks for your kind words about iSpring solution! We greatly appreciate it!

Replied 12/03/2019
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/09/2022

iSpring Learn

manage training more easy

Pros

user friendly, mobile access, manage content easy

Cons

maybe export report can be format PDF or diagram

Response from iSpring Solutions

Hello, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. As per your Cons, exporting to PDF is available for the Quiz and Dialog Details report. Here's how to do it: https://docs.ispringsolutions.com/ispring-learn/exporting-reports-to-pdf-30409588.html Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support
https://www.youtube.com/user/iSpringPro/videos Hope that helps! And keep up the great work.

Replied 22/11/2022
Mauro
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/02/2018

Robust LMS, professional support

The support received was prompt and quite effective and helped us to solve a blocking problem in less than one hour (Flash was blocked by Chrome).
In addition, the technology utilized by ISpring was quite useful in order to correctly contextualize the issue.
Over and above the professionality demonstrated, also the kindness of the approach was much appreciated.

Pros

the LMS is easy and very intuitive for starters and newbies. But there are many features, which you may have no adea about. Content management, user management and reporting are clear. Have questions? Do email supporters, they care!

Cons

Sometimes you cannot find something or something can seem to be broken (even when it is not). Do contact iSpring Support, they will take care faster than you expect.

Response from iSpring Solutions

Hello Mauro,
So good to hear you were satisfied with iSpring Support Service as well as with the product :)
Moreover, thanks a lot for sharing your experience here on Capterra.
Keep up the great work!

Replied 20/02/2018

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