---
description: Review of Fuel Cycle Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fuel Cycle | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Fuel Cycle](/software/310201/fuel-cycle)

# Fuel Cycle

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> Fuel Cycle’s market research cloud is the most comprehensive intelligence gathering ecosystem that exists today. The platform enables decision-makers to maintain constant connections with customers, prospects, and users to uncover real-world actionable intelligence. Fuel Cycle’s Market Research Cloud powers product innovation, brand intelligence, and enhanced user experience by integrating human insight with critical business data, and through automated quantitative and qualitative research solutions. Breakthroughs require action.
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fuel Cycle
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Contact Fuel Cycle directly for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Benchmarking
- Customer Segmentation
- Data Visualisation
- Feedback Management
- Panel Management
- Performance Metrics
- Phone-Based
- Real-Time Reporting
- Reporting/Analytics
- Sentiment Analysis
- Statistical Analysis
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software)

## Related Categories

- [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10426 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2794 reviews)
4. [Survicate](https://www.softwareadvice.co.nz/software/31821/survicate) — 4.6/5 (99 reviews)
5. [Typeform](https://www.softwareadvice.co.nz/software/324633/typeform) — 4.7/5 (945 reviews)

## Reviews

### "Very happy with FC, been using 2 years" — 5.0/5

> **Jennifer** | *27 January 2022* | Consumer Electronics | Recommendation rating: 8.0/10
> 
> **Pros**: - Helped our team cultivate customers who could give honest feedback
- Helps us stay engaged with our community
- Customer services is awesome, very personal and customized
> 
> **Cons**: - Licenses can be limiting - hard to show multiple people results, hard to get logins
- Not able to link customer IDs to our software

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### "FuelCycle - Abercrombie Review" — 5.0/5

> **Elizabeth** | *25 January 2022* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I recently joined the team (August'21) and was able to be up and running with this software in a matter of days\! Very user-friendly and easy to navigate
> 
> **Cons**: The support messages under the comm center: once you open, these messages disappear and can be hard to retrace. Would love a "mark as unread" feature\!

-----

### "Great for large scale panel management" — 4.0/5

> **Alexander** | *3 February 2022* | Entertainment | Recommendation rating: 6.0/10
> 
> **Pros**: The team does a great job of panel management and has been incredibly helpful getting out quick hit surveys.
> 
> **Cons**: The panel itself has had some demographic wholes which has led to issues.

-----

### "Great functionality, a bit difficult to navigate" — 5.0/5

> **Andrea** | *25 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love the P2 engine and being able to slice and dice to my heart's content.
> 
> **Cons**: I find it difficult to navigate the site and find what I am looking for. Each time I kind of have to poke around.
> 
> I've been very happy with Fuel Cycle, particularly with \[SENSITIVE CONTENT\] (devastated that she left) and  \[SENSITIVE CONTENT\] .    I also love that I can get so much information and granularity from the data and that it integrates so easily with Qualtrics.

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### "Great support\!" — 5.0/5

> **Melissa** | *29 April 2020* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: Fuel Cycle has been extremely helpful and responsive as a partner. They are quick to jump in and find the best solutions for us. They have built a strong foundation of trust with our team and we know we can count on them\!
> 
> **Cons**: Initially some aspects of the software were clunky and not as intuitive as we would have liked, but the Fuel Cycle team is continually making improvements and some recent updates have made the setup process much simpler.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/310201/fuel-cycle)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/market-research/fuel-cycle-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/310201/fuel-cycle> |
| en-GB | <https://www.softwareadvice.co.uk/software/310201/fuel-cycle> |
| en-IE | <https://www.softwareadvice.ie/software/310201/fuel-cycle> |
| en-NZ | <https://www.softwareadvice.co.nz/software/310201/fuel-cycle> |

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