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About eWay-CRM
CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this software, marketing is done easily and efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. It also has tools to have successful sales.
The CRM, together with Outlook, stores data about the customers and allows users to access them. The software also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available in this software. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations.
eWay-CRM pricing
eWay-CRM has a free version and offers a free trial. eWay-CRM paid version starts at US$24.00/month.
Starting Price:
US$24.00/month
Free Version:
Yes
Free trial:
Yes
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eWay-CRM Reviews
Feature rating
5 reviews of 607
View all reviews
Tracy
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 10/03/2023
Great customer service
Great overall experience.
Pros
The customer service at this company has been fabulous. They’ve answered each and every question I’ve posed to them great team to work with.
Cons
I wish the contact management software would integrate with our Verizon phone system. It does integrate with some phone systems I believe, but just not this one. That might be due to complexities of Verizon.
Jason
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/03/2024
eWay is the only Contact Management Software to Consider for a Law Practice
With the loss of business contact manager via outlook, eWay has been the only software we have found that will do what a small and very busy law practice will need to use!
Pros
The way you can seamlessly sync all contacts, tasks, emails and anything else going on with a specific case. This is really important for a small law firm as I (the paralegal) can keep our clients up to date on the status of their case by seeing what I or the Attorney I work for have completed (tasks) and what has been done as far as communication with clients and opposing parties (emails) all in one easy to use system. Cannot recommend them enough. After dealing with QuickBooks support for 6 months, I truly appreciate the level of customer service eWay provides and does not stop until all issues have been resolved. Even when the issue is on our end they attempt to fix or point out potential problems with our system.
Cons
The only Con I had was knowing when eWay had a new update, but I expressed a desire to be emailed when new updates are released and within a release or two I started getting emails to inform me of a new update! So no more Cons with eWay.
Jan
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 16/08/2024
Managing Director
Great at all, work as we need + customization work great for us.
Pros
Integration into Outlook, quick response
Cons
Too many windows, sometimes I am lost, when working at 1 project
Mike
- Industry: Industrial Automation
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
2
Ease of Use
3
Customer Support
3
3
Reviewed on 12/03/2023
eWay-CRM Review
Overall we receive value for money. The eWay-CRM provides us with the key things we need to assist us with sales management. There's a lot it doesn't offer, but when compared against alternative CRM's, eWay-CRM is cheaper.
Pros
I like how eWay-CRM has the ability to categorize organization's and contacts. This helps you to filter and refine groups for targeting on business development and email-shots.
Cons
I find it difficult to implement new updates from eWay-CRM. It appears that every time a new update comes out, it requires the support team to remotely go into the backend of our software and update. We also suffer a lot of bugs and crashes on a daily basis. These eventually get fixed, but it's been an ongoing problem from the beginning of the installation.
Lubos
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4
5
Reviewed on 26/06/2024
Eway used exclusively for project management
It has brought to us a systematic evidence of all business leads and projects and helped us to specify better responsibilities for all projects as well as single stages of each project.
Pros
Integration with desktop Outlook and other MS applications,
easyness of use, simplicity of user interface
Cons
A bit complicated workflow management, non-perfect integration with Outlook tasks
