--- description: Review of eWay-CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eWay-CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [eWay-CRM](/software/31005/eway) # eWay-CRM Canonical: https://www.softwareadvice.co.nz/software/31005/eway Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/31005/eway?page=2) > CRM tools within e-Way CRM are integrated with Outlook, allowing for further use and expansion of the system. With this solution, marketing is done efficiently because it can assist in creating strategic plans, sending bulk emails, generating leads and evaluation. The CRM, together with Outlook, stores data about the customers and allows users to access them. The platform also offers a project management module that allows automation of the workflow. Additionally, assessment of the business performance is possible with the analytics tool available. Professionals can also use it as a web application or via mobile devices. It works offline so employees can track business opportunities and engage with customers, even from remote locations. > > Verdict: Rated **4.5/5** by 820 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 820 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: eWay System - **Location**: Kansas City, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, English, Slovak - **Available Countries**: Australia, Canada, Germany, Ireland, Slovakia, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Advocate Management - Agile Methodologies - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assignment Management - Auto-Dialer - Autoresponders - Batch Processing - Bid Management - Billable Items Tracking - Billing & Invoicing - Billing Rate Management ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer ONE - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software) ## Related Categories - [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software) - [Auto Dealership CRM Software](https://www.softwareadvice.co.nz/directory/3171/dealership/software) - [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software) - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) - [Contact Management Software](https://www.softwareadvice.co.nz/directory/434/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4453 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.nz/software/392397/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "A Reliable and Mature CRM for Everyday Work" — 5.0/5 > **Mikuláš** | *6 January 2026* | Business Supplies & Equipment | Recommendation rating: 10.0/10 > > **Pros**: What I like most now is the stability of the system and how well it supports daily workflows. The Outlook integration continues to be a major advantage, and over time the CRM has proven to be reliable, flexible, and well-suited to our sales and customer management processes. > > **Cons**: Currently, the main drawback I see is the more complex setup of some advanced features. For new users, getting oriented in the system can be challenging at first and may require some training. > > Overall, my experience with eWay-CRM is very positive. The system is stable, reliable, and consistently supports our sales and customer processes. I appreciate the continuous product development, its flexibility, and the high-quality customer support that helps resolve requests quickly. ----- ### "eWay - All in One place" — 5.0/5 > **Petra** | *30 March 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: The integration with Outlook, including the automatic transfer of information, is just brilliant. This was the main reason for choosing the system: one place = all information, without needing to go anywhere else. We also have it connected with Pohoda (our invoicing software) and with our website — specifically the front page where clients register for training sessions. > > **Cons**: Because we have everything in one software — all information in a single system — our infrastructure costs have increased since the installation and purchase (cloud hosting, RAM, storage, etc.). As a result, synchronization has become a bit slower for us, and unlike before, it can’t be simply turned off and on to trigger an initial sync of “my” activities so that I can continue working. This means that I don’t immediately see what my colleague has entered. And one thing that disappeared — the ability to convert a mobile phone call into a diary entry with a single click. That feature was perfect for tracking time spent on calls, but it’s no longer available. Now it must be entered manually, which is a pity. > > We have the system customized to our needs, so we use it for absolutely everything — from marketing, inquiries, quotes, and client and supplier orders, to work logs, attendance, and invoicing based on completed work. It also monitors invoice payments for us. eWay is the central brain of our company, where I have all information about business opportunities, projects, trainers, schedules, and communication with clients and suppliers in one place. The great thing is that we don’t need to open anything else — we simply arrive at work, open Outlook, and everything is right there in front of us, very easily accessible. ----- ### "eWay CRM for email communication" — 4.0/5 > **Freek** | *27 November 2025* | Import & Export | Recommendation rating: 8.0/10 > > **Pros**: I like the Deals and Projects modules that keep all emails, notes and documents in one place and make tracking work very easy. > > **Cons**: Internal communication within projects and deals in Teams is not available, so staff must switch tools and messages sometimes get lost. > > For email communication with clients and suppliers it is the best and most affordable CRM we have used, simple to work with and reliable. ----- ### "Practical CRM Tool with Clear Project Overview" — 5.0/5 > **Verified Reviewer** | *22 December 2025* | Professional Training & Coaching | Recommendation rating: 8.0/10 > > **Pros**: eWay-CRM is an accessible and user-friendly system that allows us to easily keep track of our customers and related information. The software integrates well with our daily workflow, making it simple for our team to adopt and use consistently. In particular, we appreciate the clarity and structure of the Project Management module, which helps us maintain a clear overview of ongoing projects and related activities. > > **Cons**: One drawback is that the new version of Outlook does not seem to integrate properly with the system. At the moment, we are still using the classic Outlook interface to ensure full functionality, but this will not be a sustainable solution in the long term as support for the old version is expected to be phased out. > > Overall, it is a practical and efficient tool that supports us well in organizing our customer and project administration. ----- ### "Seamless work" — 5.0/5 > **Jiří** | *23 March 2026* | Renewables & Environment | Recommendation rating: 10.0/10 > > **Pros**: It’s integration with Outlook. Super easy email assignment to projects. Great filtering and searching options. > > **Cons**: It’s native mobile app. It does not seem to be updated and its synchronization does not work reliably. > > We have used eWay for more than 5 years now and its a daily work. Its integration in to Outlook males it super easy to work with which is its biggest advantage compared to other CRM systems. It is also quickly improving and releasing updates which is very nice. ----- Page: 1 / 34\ Next: [Next page](https://www.softwareadvice.co.nz/software/31005/eway?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/31005/eway) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data