---
description: Review of Caretap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Caretap | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Applied Behavior Analysis Software](/directory/3895/aba/software) > [Caretap](/software/308970/caretap)

# Caretap

Canonical: https://www.softwareadvice.co.nz/software/308970/caretap

> Caretap is an all-in-one HIPAA-compliant software platform built for Home Care Providers, Adult Day Care, Applied Behavior Analysis (ABA) practices, Mental Health providers, Private Duty Nursing agencies, and Interpreting \& Translation agencies. Designed to simplify daily operations, Caretap helps providers reduce administrative work, stay compliant, improve team collaboration, and deliver better client outcomes—all from one easy-to-use platform.

Key Features: HIPAA-Compliant EVV, Scheduling, Documentation, Electronic Billing, Claims Management, Eligibility Verification, 2-Way Texting, Reporting \& Analytics, Staff Management, Client Management, Mobile App, Payroll Support, Compliance Tracking, Secure Messaging, GPS Visit Verification.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SRS Web Solutions

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: $99 / month (Starter, intro rate for first 4 months; standard from $199/month)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Compliance Management
- Customisable Reports
- Document Management
- EMR/EHR
- Electronic Signature

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Applied Behavior Analysis Software](https://www.softwareadvice.co.nz/directory/3895/aba/software)

## Related Categories

- [Applied Behavior Analysis Software](https://www.softwareadvice.co.nz/directory/3895/aba/software)
- [Mental Health Software](https://www.softwareadvice.co.nz/directory/4548/mental-health/software)
- [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software)

## Alternatives

1. [InMyTeam](https://www.softwareadvice.co.nz/software/257114/inmyteam) — 4.6/5 (94 reviews)
2. [Alora Home Health](https://www.softwareadvice.co.nz/software/2085/alora) — 4.5/5 (152 reviews)
3. [AlayaCare](https://www.softwareadvice.co.nz/software/381258/alayacare) — 4.1/5 (188 reviews)
4. [AxisCare](https://www.softwareadvice.co.nz/software/126808/axiscare) — 4.6/5 (729 reviews)
5. [eRSP](https://www.softwareadvice.co.nz/software/276586/ersp) — 4.2/5 (99 reviews)

## Reviews

### "Total satisfaction" — 5.0/5

> **Veronica** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Caretap has significantly simplify the time keeping and billing process compared to using paper timesheet.
> 
> **Cons**: None, that I can think off right now. I am very satisfy with the software and staff are aware that they have to login/logout, else, they won’t get paid.
> 
> Actually, this is a refresher’s session for me, we have been with Caretap for more than five years. It was an easy transition from paper timesheet to login and logout.

-----

### "Treatment director" — 5.0/5

> **Nour** | *29 April 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Affordable and does everything for an ARMHS Provider. The customer services is great and very responsive. You will have all the support you need to learn the system. CareTap understands the challenges new starters face and how to better help them.
> 
> **Cons**: New to it and still learning. Wish the billing was a lot simpler than the two many steps it takes to complete.
> 
> Care Core Services LLC has been pleased to have had a great EHR called CareTap. CareTap is an affordable solution that fully supports the needs of an ARMHS provider, offering a comprehensive set of tools to manage services efficiently. Their customer service stands out as highly responsive, knowledgeable, and genuinely helpful, ensuring that questions and issues are addressed quickly. New users receive strong onboarding support, with guidance and resources that make it easy to learn and navigate the system. CareTap clearly understands the challenges that new providers face and has designed both its platform and support approach to help users get up and running with confidence.

-----

### "04/29/2026" — 4.0/5

> **Haylee** | *29 April 2026* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: I like that care tap allows companies to not only pay caregivers but to also bill the clients. Care tap also makes keeping track of caregiver's hours simple.
> 
> **Cons**: Care tap tends to run very slow. I don't appreciate that we are unable to remove things we don't use for individual companies. Companies do not receive a warning/heads up when there will be an update, therefore are caught completely off guard in having to warn over 100 employees about an update. The scheduled hours column can be confusing for billing in certain companies where they do not make their employees hours.
> 
> Care tap tends to glitch out semi frequently at least the app does. Overall care tap is fairly user friendly.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/308970/caretap)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/home-health/caretap-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/308970/caretap> |
| en-GB | <https://www.softwareadvice.co.uk/software/308970/caretap> |
| en-IE | <https://www.softwareadvice.ie/software/308970/caretap> |
| en-NZ | <https://www.softwareadvice.co.nz/software/308970/caretap> |

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