About Vtiger CRM












Vtiger CRM pricing
Vtiger CRM has a free version and offers a free trial. Vtiger CRM paid version starts at US$42.00/month.
Alternatives to Vtiger CRM
Vtiger CRM Reviews
Feature rating

- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and customizable
I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Pros
Its really easy to use and there are many options to customize the user experience
Cons
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Reasons for Switching to Vtiger CRM
I prefer vTiger cause is cost-effective and really easy to configure and use.- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Vtiger CRM vs Competition
overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Pros
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Cons
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Alternatives Considered
HubSpot Sales HubReasons for Choosing Vtiger CRM
Infusionsoft did not have a support ticket system and their sales portion is ok at best. The quotes aren't customizable the way Vtiger is.Infusionsoft is really good for marketing but that's about it.Switched From
KeapReasons for Switching to Vtiger CRM
We chose this because it addressed all 3 of our needs. (sales, marketing and support) We didn't want to have to purchase a whole other software and go through a whole other set up, when we can have it all in one place.- Industry: Civic & Social Organisation
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Vtiger is excellent and affordable, with less limits even at the lower costs
Excellent, would recommend it.
Pros
Excellent UI, very low learning curve, attractive to use and navigate around. Well integrated with the other apps I use. Workflows are excellent, and with few limits. Generally there are very few limits imposed even for low price plans, unlike many other CRMs I tried.
Cons
Workflows could be made easier for beginners.
The project management side on my plan is fairly basic, but it's nice to have it there.
Generally nothing, I really like it. The only reason I would change is if I could get a cheaper deal elsewhere.
Reasons for Choosing Vtiger CRM
Silly limits imposed on e.g. number of records, automations, number of pipelines, number of email outs, etc.Reasons for Switching to Vtiger CRM
Price, usability, multifunctionality, UI.- Industry: Industrial Automation
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
QTE Training likes VTiger
See section pros
Pros
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem.
Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
Cons
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.
It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)
Alternatives Considered
SugarCRMReasons for Choosing Vtiger CRM
Salesforce was to expensive for the small Business we are onSwitched From
Salesforce Sales CloudReasons for Switching to Vtiger CRM
Cloud based System, pricing, easy maintainable- Industry: Publishing
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
VTiger is value for money
I'm very happy with vTiger although it is not SalesForce. You feel you are working with a company who cares about you and try for all means to help you to improve your business.
Pros
It has a lot of resources. For a small company with low budget it's a great choice. The customer support is great, they are always at your service with a lot of patience and dedication. They are constantly adding new features and improving the software.
Cons
Some of the features are complicated to adopt, like the project module and it is not very friendly. Although the email campaign module is quite good it needs some improvements when you try to resend a campaign, it needs to generate a URL of the campaign like MailChimp does.
As a small company I would like it to allow us to adopt different identities (as an example, I'm the CEO but sometimes I'm acting like a support agent so I will like the CRM to allow me to change my name in that case to pretend we are a bigger company, it is not nice to sign with the name of the CEO from the email address of [email protected])