About ShippingEasy
ShippingEasy pricing
ShippingEasy does not have a free version but does offer a free trial. ShippingEasy paid version starts at US$5.00/month.
Alternatives to ShippingEasy
ShippingEasy Reviews
Feature rating
- Industry: Retail
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
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Review Source
FREE Plan + Discounted USPS Rates!
I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items.
Pros
The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing.
Cons
One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however.
Alternatives Considered
ShipStationReasons for Switching to ShippingEasy
I chose ShippingEasy because it offers a free plan which suits my current needs. Additionally, ShippingEasy offers better integration with online marketplaces.- Industry: Consumer Electronics
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Shipping Made Easy.
Pros
It's fairly easy to select the best service and ship, and there are inexpensive options for small flat letters, etc.
Cons
I wish I could connect to my PayPal to pay for packages, rather than using a credit card and paying it off. I also wish it would show combinable orders instead of requiring me to select 'combine orders' box. Finally, it does not save package details when checking between services. Actually, I wish it would compare different services (UPS, USPS, FedEx) to be able to select the most cost-effective option.
Alternatives Considered
Pirate ShipReasons for Choosing ShippingEasy
I had myriad issues with eBay shipping, including inconsistent tracking numbers in the system (not matching that on the label), printing problems (including lack of bar code or garbled text), and lost packages.Switched From
Terapeak ResearchReasons for Switching to ShippingEasy
Shipping Easy offers more and better options than others that I have looked into. It's also fairly straightforward to use.- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Bria rocks and you should do whatever it takes to keep her on your staff.
Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).
Pros
Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.
Cons
It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!
Response from ShippingEasy
We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.
As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.
In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.
Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.
- Industry: Entertainment
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Finally, someone is figuring it out!
Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.
Pros
The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!
Cons
HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!
Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!
Alternatives Considered
EndiciaReasons for Choosing ShippingEasy
Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...Switched From
MailchimpReasons for Switching to ShippingEasy
Ease of use, cost, integration with e-commerce platform: all native. No 3rd party "plug-ins"...- Industry: Sporting Goods
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
ShippingEasy is perhaps the best value shipping/inventory management systems on the market
Great platform, frequently improving features, will likely continue using for the foreseeable future.
Pros
Reasonably priced, robust features, seamless inventory management integration, would definitely recommend to any business. Customer service is always fast, courteous, and extremely helpful.
Cons
There are several minor display issues that recur from time to time, but these may simply be compatibility-based.
