---
description: Review of FactBox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: FactBox | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Case Management Software](/directory/984/case-management/software) > [FactBox](/software/30665/factbox)

# FactBox

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> FactBox is a cloud-based legal management solution suitable for small to midsize practices in a variety of specialties. The solution is especially suitable in employment, personal injury, criminal defense and family law practices. Key features include evidence and fact-tracking management.&#10;&#10;&#10;FactBox centralizes all content for cases in a single location. Facts and ideas can be categorized during the case-building process. All facts connected to a case can be sorted and filtered through the use of custom tags. Users can generate reports, which can then be edited as needed and sent to clients.&#10;&#10;&#10;FactBox is available for purchase on a per-user, per-month basis.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lynx Workflow
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$38.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $38/user/month paid annually &#10;&#10;$45/user/month paid monthly&#10;&#10;A 7 day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Archiving & Retention
- Case Management
- Case Notes
- Collaboration Tools
- Data Import/Export
- Document Management
- Document Review
- Document Storage
- For Legal Professionals
- Full Text Search
- Legal Case Management
- Reporting & Statistics
- SSL Security
- Search/Filter
- Third-Party Integrations
- Two-Factor Authentication

## Integrations (3 total)

- Box
- Clio
- Dropbox Business

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software)

## Related Categories

- [Case Management Software](https://www.softwareadvice.co.nz/directory/984/case-management/software)
- [Legal Case Management Software](https://www.softwareadvice.co.nz/directory/4516/legal/software)
- [Legal Document Management Software](https://www.softwareadvice.co.nz/directory/1392/document-management/software)
- [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software)

## Alternatives

1. [LEAP](https://www.softwareadvice.co.nz/software/20175/leap) — 4.2/5 (529 reviews)
2. [Clio](https://www.softwareadvice.co.nz/software/449970/Clio) — 4.7/5 (1691 reviews)
3. [Smokeball](https://www.softwareadvice.co.nz/software/157579/smokeball) — 4.8/5 (356 reviews)
4. [Litify](https://www.softwareadvice.co.nz/software/364646/litify) — 4.4/5 (138 reviews)
5. [Lexzur](https://www.softwareadvice.co.nz/software/125491/app4legal) — 4.6/5 (63 reviews)

## Reviews

### "The facts about Factbox" — 4.0/5

> **Richard** | *22 June 2022* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: It allows you to create your case / fact organizational paradigm for each type of case handled. Excellent for thought organization
> 
> **Cons**: I would hope that some of the reports generated could be formatted for how I would prefer to use them.
> 
> Helps with organizing the elements of a cause of action / criminal elements. Link the elements to facts that support the elements. Also encourages you to think in the IRAC thinking process

-----

### "Great Litigation Software" — 5.0/5

> **Jason** | *5 May 2015*
> 
> I am a Michigan licensed attorney and have been practicing since 2001. Most of my practice is focused on business and employment litigation supplemented with employment law compliance and Internet related transactional work. In the middle of 2014, after years of using Lexis Case Map and TimeStream by Ntrepid, as well as other options (Word documents to create outlines, Excel to track data, etc.) I tried Factbox on a trial basis and shortly thereafter became a full-time, paying customer.  It has become an integral part of my legal practice for myself and paralegal.&#10;&#10;There is a very short learning curve. Both my paralegal and I were able to use it with minimal time trying to figure out its features or setting it up for our cases.  The software is extremely flexible in terms of using it for a diverse range of cases. Yet, it is very easy to set up case templates to efficiently recycle legal work product for the next case. Also, FactBox does not require any advanced server configurations or other technology specific integrations for my paralegal and me to use the product in the office or remotely. In contrast, other products required setting up onsite hosting solution and/or hosted options with additional fees/licensing in order to have real-time, remote access.  &#10;&#10;Also, the report features have created a number of efficiencies relative to depositions and other court proceedings. For example, tagging facts with certain keywords allow me to generate reports (word documents or spreadsheets) with information specific to a deponent. Also, it allows for a centralized database where information about witnesses is collected. We also use the witness information to generate witness list. &#10;&#10;Additionally, the customer service has been top-shelf; Very responsive and knowledgeable about the product.

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### "Organizing issues and facts" — 4.0/5

> **Steven** | *22 June 2022* | Law Practice | Recommendation rating: 6.0/10
> 
> **Pros**: FactBox allowed me to organize issues and facts to later come back to find important information quickly.
> 
> **Cons**: FactBox does not allow the organization of the imported sources or documents so I can quickly determine whether I've added the source/document to the FactBox database.
> 
> I was pleased with the ability to find important information quickly.  I appreciated the ability to add detailed information to each link.  The ability to organize facts and issues into a "tree" of the main issue with sub-issues was invaluable.  However, the difficulty in keeping track of what documents were added to the program was significant.

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### "Great Organizational Tool" — 4.0/5

> **Nathan** | *22 June 2022* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to set up, lots of customizable functionality, quick loading and easily accessible outside the office, multiple options for viewing and organizing the same content (e.g., by date, by custodian/source, by issue, etc.), fantastic customer service.
> 
> **Cons**: The print options are less customizable, so font size, spacing, margins, etc. have to be adjusted manually each time. The navigation panel is also a little small and autoscrolls to the top.
> 
> FactBox has been a tremendous resource to help me organize my case, including the key documents and testimony, as well as my own thoughts and ideas.

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### "FactBox Is Easy To Use And Helps Me Organize My Cases" — 4.0/5

> **Greg** | *23 June 2022* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: It is cloud-based so I can use it with my Mac and I have access to it from anywhere.
> 
> **Cons**: I really don't have any complaints.  My only suggestion is that the user interface could be upgraded and made easier to use.
> 
> It really helps me to organize complex employment cases

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/30665/factbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/legal/factbox-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/30665/factbox> |
| en-GB | <https://www.softwareadvice.co.uk/software/30665/factbox> |
| en-IE | <https://www.softwareadvice.ie/software/30665/factbox> |
| en-NZ | <https://www.softwareadvice.co.nz/software/30665/factbox> |

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