About Semper

Semper is a Property Management System that helps hoteliers manage their properties better so that they can increase revenue, improve guest satisfaction and save time. The software is either locally installed on premises or can be accessed via the cloud.
Semper Software - dashboard
Semper Software - availability calendar
Semper Software - reservations manager
Semper Software - reservation details
Semper video
Semper Software - dashboard - thumbnail
Semper Software - availability calendar - thumbnail
Semper Software - reservations manager - thumbnail
Semper Software - reservation details - thumbnail

Semper pricing

Semper does not have a free version but does offer a free trial. Semper paid version starts at US$5.00/month.

Starting Price:
US$5.00/month
Free Version:
No
Free trial:
Yes

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Semper Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.3
Customer Support
4.8
5 reviews of 72 View all reviews
Tazz
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2021

Five Star Support

Pros

Easy to use cloud-based solution that is a perfect fit for our accommodation and POS needs.

Cons

Just a thought - how about a mobile app?

Response from Semper

Thank you Tazz for the review. For web reservations, you can use it on a phone or tablet which for obvious reasons does not include all functions but enables new reservations as well as a live dashboard. in addition there are numerous apps for check-ins housekeeping, guest focussed etc. if there is anything specific you would like please let us know.

Replied 2/12/2021
Johan
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/11/2021

Everything you need and More... and then some!

Pros

It covers all aspects of what is required in the hospitality industry. From the restaurant all the way to wedding facilities and online booking platform.

Cons

The software altough works great and does everything it should, looks a bit dated.

Alternatives Considered

RoomRaccoon

Reasons for Choosing Semper

We required POS for our restaurant as well as PMS for the lodge.

Reasons for Switching to Semper

Pricing.

Response from Semper

Thank you for the great review, Johan! Are you on the new Semper web system yet? This is a very modern system with a lot of new functions. Feel free to send us an email and we will contact you to to switch you over.

Replied 18/11/2021
Quinten
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/12/2023

The Best of the Bunch

Pros

People make a company,
especially in our industry, because they are the ones that resolve issues. We enjoy working with the semper team, their system is a pleasure to work with.

Cons

Nothing bothers us about the system if there was something lacking in the past [sensitive content hidden]
abd his team developed a solution. Its a solid platform

Corne
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
3

2
Reviewed on 27/11/2023

A fragmented system lacking user-friendly application

Frustrating at best. I have to add that we had a junior technician who constantly impressed us with her service and willingness to help us. She was a breath of fresh air and I felt that she was a gem. The system truly disappointed compared to her desire to resolve issues.

Pros

Analytics and reporting were good, although one needs proper training to make sense of the various reports.

Cons

Fragmented nature of each of the functions within the system. It never felt comfortable to use the features as they didn't seamlessly talk to each other. Training was not beneficial and on-the-job training a hard task to accomplish. We employed 365Villas and couldn't believe how fast and user-friendly it is. We were operational with 2 weeks, whereas we took 3 months to go-live with Semper.

Response from Semper

Dear Corne,

Thank you for sharing your feedback on Semper. We appreciate your insights in helping us refine our services.

We regret any inconvenience you faced with Semper's user-friendliness and cohesion. We're committed to addressing these issues, enhancing user experience, and improving onboarding.

Your positive note on analytics is encouraging. We'll ensure our analytics remain robust and user-friendly.

We're evaluating your comparison with 365Villas to enhance Semper's functionality and deployment speed. Your experience is crucial, and we're dedicated to exceeding expectations.

If you have further suggestions, please reach out. We value your feedback and hope for the chance to serve you better.

Replied 1/12/2023
Farryn
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 7/12/2023

Semper Review

Some difficulties here and there but support staff always manage to help and sort out issues.

Pros

The support men and women are fantastic, I am always impressed with their commitment to customer satisfaction, specifically [sensitive content hidden]. The system as a whole is very easy to use and understand.

Cons

Sometimes the different reports relating to revenue and stock control do not provide consistent information that relate with each other, this makes accurate reporting, forecasting and revenue balancing very difficult.

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