--- description: Review of FIELDBOSS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FIELDBOSS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [FIELDBOSS](/software/30273/fieldboss) # FIELDBOSS Canonical: https://www.softwareadvice.co.nz/software/30273/fieldboss Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/30273/fieldboss?page=2) > FIELDBOSS is the operational backbone for HVAC and elevator contractors who demand control, financial accuracy, and the ability to grow without losing visibility. Built specifically for specialty field service businesses, the platform connects dispatch, inspections, compliance tracking, maintenance, job costing, payroll, billing, and reporting into a single unified system that mirrors how work actually flows — from the first service request to the final invoice. Unlike CRM-based field service tools or fragile homegrown systems, FIELDBOSS delivers true operations-to-finance alignment. Every action in the field ties directly to real-time financial impact, giving owners and leadership clear insight into margins, productivity, and risk. There are no disconnected data silos, no after-the-fact reconciliations, and no guesswork. Delivered by professionals who have lived HVAC and elevator operations firsthand, FIELDBOSS is implemented with discipline and understanding. The team works alongside contractors to standardize workflows, strengthen data integrity, and build systems that support multi-location growth, portfolio integration, and generational transition. It’s not software dropped into your business — it’s a platform configured to make your business run stronger. AI, automation, and IoT are applied to deliver measurable gains in forecasting, cost control, technician productivity, and compliance oversight. Intelligence is built on clean data and operational structure — never layered on top of chaos or used to replace skilled people. Trusted by contractors across global markets, FIELDBOSS is the platform service companies choose when operational discipline, margin protection, and long-term growth aren’t negotiable. > > Verdict: Rated **4.8/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rimrock Corporation - **Location**: Toronto, Canada - **Founded**: 1989 ## Commercial Context - **Starting Price**: CA$20,000.00 - **Pricing model**: Other - **Pricing Details**: Depending on the size and unique needs of your company, you will fall into one of our three tiers. FIELDBOSS Essentials, Professional and Enterprise. There is a gradual price increase for each tier as you are getting further customizations and business intelligence. At the Essentials level, companies use our software “out-of-the-box”. As you move up the tier ladder, we deploy unique configurations that align with how you need to work based on your structure and client base. - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Budgeting/Forecasting - CRM - Calendar Management - Chat/Messaging - Checklists - Collaboration Tools - Compliance Management - Contact Database - Contract/License Management - Customer Database - Customer Portal - Customisable Branding ## Integrations (2 total) - Dynamics 365 - Dynamics 365 Business Central ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Contractor Software](https://www.softwareadvice.co.nz/directory/32/general-contractor-software/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (411 reviews) 3. [Simpro](https://www.softwareadvice.co.nz/software/154441/simpro-enterprise) — 4.0/5 (145 reviews) 4. [mHelpDesk](https://www.softwareadvice.co.nz/software/23923/mhelpdesk) — 4.3/5 (823 reviews) 5. [Synchroteam](https://www.softwareadvice.co.nz/software/14400/synchroteam) — 4.4/5 (95 reviews) ## Reviews ### "FIELDBOSS and Elevators" — 5.0/5 > **Matt** | *6 December 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. > > **Cons**: I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. > > Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. ----- ### "FieldBoss Review" — 4.0/5 > **Deneen** | *16 October 2023* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. > > **Cons**: Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. > > We have been able to improve processes and scorecard metrics. ----- ### "Review" — 4.0/5 > **Melissa** | *18 October 2023* | Construction | Recommendation rating: 8.0/10 > > **Pros**: The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. > > **Cons**: Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. > > FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. ----- ### "Business in Real Time and in Full Colour" — 5.0/5 > **Stephen** | *16 October 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. > > **Cons**: Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. > > As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. ----- ### "FIELDBOSS in the Elevator Industry" — 5.0/5 > **Jeff** | *11 November 2023* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. > > **Cons**: Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. > > Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/30273/fieldboss?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/30273/fieldboss) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data