About BigTime

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.
BigTime Software - The invoicing engine makes client billing a no-brainer. Utilize various calculators and PDF styles, industry-specific billing, and advanced rate and tax tables that can be modified to your specifications.
BigTime Software - Streamlined, well-designed timesheets promote use. Include just the fields you need, organized how you like. Lightning-quick lookups let you enter names, billing codes, and more with minimal keying. Use grid or line item views. Launch timers anywhere in B
BigTime Software - BigTime provides easy-to-read dashboards that reveal important information at a glance. BigTime offers detailed information at your fingertips with engagement, invoice, and report dashboards.
BigTime Software - Give your staff the tools they need to plan and execute your billable projects on time and on budget.
BigTime video
BigTime Software - The invoicing engine makes client billing a no-brainer. Utilize various calculators and PDF styles, industry-specific billing, and advanced rate and tax tables that can be modified to your specifications. - thumbnail
BigTime Software - Streamlined, well-designed timesheets promote use. Include just the fields you need, organized how you like. Lightning-quick lookups let you enter names, billing codes, and more with minimal keying. Use grid or line item views. Launch timers anywhere in B - thumbnail
BigTime Software - BigTime provides easy-to-read dashboards that reveal important information at a glance. BigTime offers detailed information at your fingertips with engagement, invoice, and report dashboards. - thumbnail
BigTime Software - Give your staff the tools they need to plan and execute your billable projects on time and on budget. - thumbnail

BigTime pricing

BigTime does not have a free version but does offer a free trial. BigTime paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
No
Free trial:
Yes

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BigTime Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.7
5 reviews of 638 View all reviews
Charles J
Charles J
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 8/08/2023

Excellent PSA tool, offers good return on investment.

BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Pros

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Cons

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Denise
Denise
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 29/11/2022

Easy entry of time and expenses using Bigtime

Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.

Pros

BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

Cons

The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.

Robyn
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
2
Customer Support
4

3
Reviewed on 26/02/2019

Project Management/Budgeting

As someone who considers themselves tech savy, I am having issues with this software creating more issues than being helpful. The webinars should incorporate more consumer questions or feedback, especially if there are common themes with user questions or issues.

Pros

BigTime has the potential to be very user friendly, however, there is a learning process. Not everything is the same. For example, when I run one budget report, submitted time is not included, while in another report it is.

Cons

The data does not always auto populate and the software should be able to generate numbers and percents on its own... I should not have to go in and manually input % complete, it should be done on it's on as the team moves forward within the project.

Response from BigTime Software

Robyn,

Thanks for leaving this review and letting us know about your struggles and concerns. BigTime's flexibility does have it's downsides and often that comes into play in terms of the learning curve. However, we will have one of our Success Team reach out to you directly and help with these specific issues. In the meantime, definitely take a look at our Knowledge Base (http://kb.bigtime.net/), which has hundreds of articles on things like custom reporting (http://kb.bigtime.net/using-bigtime/using-reports/creating-your-own-reports-in-bigtime/creating-custom-reports/) and creating % complete invoices (http://kb.bigtime.net/using-bigtime/invoicing/creating-draft-invoices/creating-percent-complete-invoices/) which auto populates task percentages for you.

We hope this helps, and keep an eye out for an email from one of our Success Team members.

Thanks again,
BigTime's Customer Success Team

Replied 28/02/2019
Maddie
Maddie
  • Industry: Computer Games
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 6/09/2023

Both the interface and the customer service are excellent

Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Pros

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Cons

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Courtney
Courtney
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 13/11/2023

BigTime streamlines our projects efficiently

BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website.

Pros

BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects.

Cons

The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications.

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