--- description: Review of Squaretalk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Squaretalk | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [Squaretalk](/software/30221/innitel-predictive-dialer) # Squaretalk Canonical: https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer?page=2) > Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration. > > Verdict: Rated **4.9/5** by 105 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 105 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squaretalk - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User - **Pricing Details**: Squaretalk's Contact Center plans include: - Core tier for $25/user/month for a minimum of 5 users; - Connect tier for $40/user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Arabic, English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Albania, Algeria, Andorra, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus and 79 more ## Features - 2-Way Messaging - AI Summarization - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Answering Machine Detection - Auto-Dialer - Automated Attendant - Automated Responses - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - Business Process Automation - Calendar Management - Call Centre Management - Call Conferencing ## Integrations (7 total) - Freshdesk - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - WhatsApp - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software) - [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Call Monitoring Software](https://www.softwareadvice.co.nz/directory/1811/monitoring/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (881 reviews) 2. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (325 reviews) 4. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (143 reviews) 5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1786 reviews) ## Reviews ### "Meets Our Needs" — 5.0/5 > **Aditya** | *22 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The sales rep was very helpful and offered us a better price than other companies we spoke to. He really listened to our needs and requirements and worked to get us as much as possible for our money. I was very surprised that the deployment and support people were equally helpful. > > **Cons**: I just wish if they had an app, but overall everything else is okay > > We switched software because of consistent call problems, including dropped calls, bad audio, and connection delays. The customer service was very slow to reply and never after their business hours. We’ve seen none of these issues with Squaretalk. We have the advanced VoIP features we need without additional fees and the support is 24/7. ----- ### "Squaretalk Optimized Our Problem-solving Process" — 5.0/5 > **Bharat** | *19 December 2024* | Market Research | Recommendation rating: 9.0/10 > > **Pros**: The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention. > > **Cons**: I’ve never had any serious issues. Their support is good. > > I manage a retraining center that offers online and in-person courses. Our customer support needs have doubled in the last year, with constant requests for assistance with enrollment, financial aid applications, payment processing, and technical problems with the online platform. Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster. ----- ### "Highly recommended software" — 5.0/5 > **Roee** | *30 August 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The best software for companies that need voip solutions and call center solutions > > **Cons**: All good as they provide very good solution for our demand and needs ----- ### "Customizable and Dependable Cloud Telephony" — 5.0/5 > **mathew** | *28 October 2024* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: I really value how customizable Squaretalk's reporting and workflows are without needing technical resources. > > **Cons**: While the self-service portal covers basics, expanding those capabilities further would maximize convenience. > > Our previous on-premise system couldn't handle surges in call volumes reliably, leading to frequent downtime issues. By contrast, Squaretalk's cloud-based reliability even during 150+ daily calls is impressive, with minimal latency or drops. ----- ### "Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop" — 5.0/5 > **Giannos** | *30 August 2023* | International Trade & Development | Recommendation rating: 10.0/10 > > **Pros**: I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it. > > **Cons**: i have 0 complaints so far, the only con is the don't support on Sundays. besides that. no complaints. > > it's the best, we used twilio, we used a lot of other systems but we are not changing this one ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data