---
description: Review of SatisMeter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SatisMeter | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](/directory/4004/journey-mapping/software) > [SatisMeter](/software/300523/satismeter)

# SatisMeter

Canonical: https://www.softwareadvice.co.nz/software/300523/satismeter

> SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more.

Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more).

Save time by installing via one-click segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language.

SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys.

Best of all, support services and easy setup make it a customer-oriented SaaS company. So don’t wait—start collecting better customer feedback today.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SatisMeter
- **Location**: Praha, Czechia
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: All features and premium support included in every plan / Unlimited projects, users, and surveys
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 360 Degree Feedback
- API
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Application Management
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Conditional Logic
- Continuous Feedback
- Customer Journey Mapping
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Customisable Forms
- Customisable Questions
- Customisable Templates
- Customizable Fields

## Integrations (14 total)

- Akita
- BigCommerce
- Cloudflare
- Customer.io
- Drift
- EnjoyHQ
- Geckoboard
- Intercom
- Mailchimp
- Salesforce Sales Cloud
- Segment
- Shopify
- Slack
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Customer Journey Mapping Tools](https://www.softwareadvice.co.nz/directory/4004/journey-mapping/software)

## Related Categories

- [Customer Journey Mapping Tools](https://www.softwareadvice.co.nz/directory/4004/journey-mapping/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.nz/directory/4116/nps/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Alternatives

1. [SurveySparrow](https://www.softwareadvice.co.nz/software/116049/surveysparrow) — 4.4/5 (121 reviews)
2. [Delighted](https://www.softwareadvice.co.nz/software/166708/delighted) — 4.8/5 (57 reviews)
3. [XM for Customer Experience](https://www.softwareadvice.co.nz/software/94382/qualtrics-customerxm) — 4.6/5 (255 reviews)
4. [Staffino](https://www.softwareadvice.co.nz/software/396197/staffino) — 5.0/5 (8 reviews)
5. [Feedbackly](https://www.softwareadvice.co.nz/software/270255/tapin-feedback) — 4.2/5 (36 reviews)

## Reviews

### "perfect platform to measure nps" — 5.0/5

> **Christian** | *1 November 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Simple platform to detect your promoters and understand your clients
> 
> **Cons**: I would like to be able to segment clients and understand those who do not score us

-----

### "My very basic use of Satismeter" — 5.0/5

> **Camille** | *22 October 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.
> 
> **Cons**: I guess I'd like to be asked by the Satismeter team if I need help or advice :)
> 
> Satismeter is always open in my browser \! The support team is always ready to help and I feel like this tool is truly reliable\!

-----

### "Great tool to segment your users and get feedback easily." — 5.0/5

> **Nicolas** | *12 July 2017* | Recommendation rating: 8.0/10
> 
> **Pros**: Easy integration, and also easy to use for my users.  And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
> 
> **Cons**: It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.
> 
> Interesting way to collect feedback from my users.

-----

### "Helpful to understand and act upon promotors and detractors" — 5.0/5

> **Verified Reviewer** | *18 August 2020* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: - Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed
> 
> **Cons**: - There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/300523/satismeter)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-satisfaction/satismeter-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/300523/satismeter> |
| en-GB | <https://www.softwareadvice.co.uk/software/300523/satismeter> |
| en-IE | <https://www.softwareadvice.ie/software/300523/satismeter> |
| en-NZ | <https://www.softwareadvice.co.nz/software/300523/satismeter> |

-----

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