About iClassPro
iClassPro pricing
iClassPro does not have a free version but does offer a free trial. iClassPro paid version starts at US$129.00/month.
Alternatives to iClassPro
Amilia
iClassPro Reviews
Feature rating
- Industry: Sports
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Gym Class Management Software
Pros
iClassPro is perfect. The dashboard is easy to follow and the portal that the parents use is appealing and user-friendly.
As far as our back-end, its extremely functional. From class rosters, to merchant services, to generating reports.... its everything we need. The app was just released, we have yet to use it, but I hope its as great as all the software online.
And the flat fee rate is great, it does not increase with our increase in programs or enrollment. I highly recommend it.
Cons
None at this time. We have been waiting for an app to be developed for parents, and they just released that. Looking forward to testing it out .
- Industry: Sports
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Simplifies Everything
Pros
iClass combines so many features for such a great value. We use it everyday and it has made admin & management of all our classes so much easier.
Cons
Some menus can be a bit hard to find - with some aspects of customisation of the parent portal best done by a developer - but for most this isn’t an essential issue.
Alternatives Considered
Jackrabbit GymnasticsReasons for Choosing iClassPro
GymBiz served us well at the start - but it’s software-only nature started to become slow and clunky for our fast-paced growth. When we tried reaching for more advanced features - they either weren’t there or cost a lot of money.Reasons for Switching to iClassPro
Jackrabbit had a plethora of features - however it’s admin interface at the time was incredibly cumbersome to use and outdated.- Industry: Sports
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
new Customer - having some doubts
Overall the customer support has been very good in the areas that they can help us with. I am, however, very disappointed about being sold a product that once installed does not function for my company in the way it was described. See above.
Pros
I really like the clean look that it presents to our customers that are registering for our program.
Cons
We have found several problems that hopefully can be resolved.
*The "make up" feature that we were sold on, in actuality does not function for our business at all - it is useless to us and we are still having to use our manual system.
*we have had a problem with our selection of payment methods and our customers are still able to select a payment option (AmEx) that we do not accept and thus we are having to spend time and resources to correct what should have been automatic
*The staff portal would be far more useful to us if we could post automatic messages to our staff when the log in to the time clock
Alternatives Considered
Jackrabbit GymnasticsReasons for Switching to iClassPro
I liked the look of it and the option for a mobile app to use with it. However, if we cannot figure out a work around for the Make Up policies, we will be taking another look at jackrabbit.- Industry: Recreational Facilities & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
If your process fits its great - otherwise beware!
Love / Hate Relationship
Pros
It is easy to learn and use for our front desk staff.
It has some useful reporting
Billing is configurable but has its limitations
Accepting credit card payments in an authorized / automated way is helpful
The shining star is the support staff - they are very friendly, helpful, knowledgable and usually very quick to get back to us and help solve issues.
Recently they have had their wings cut since they are no longer able to mass edit things for us - they now want to charge us $125/hr for "custom development". We don't have a lot of these type of requests (2-3 per year) but when they arise they are usually at the busiest times (billing & creating new schedules). So we are put in a tough spot and usually nots not worth paying hundreds to fix the issue, rather do it by hand but its a pain!
Cons
It can be very manual to set up or change your class schedule, your billing schedule.
There is no integration so outside of your very initial setup - be ready to entry a lot of information by hand.
They used to offer simple database help for free - like we collected a list of 60 leads email & phone numbers that we wanted to upload - they told us that would cost an additional $250 for "custom development". -BEWARE!
Also they will try to lock you into using them a credit card processing provider at fees that are not so competitive. Shop around!
Alternatives Considered
Jackrabbit GymnasticsReasons for Switching to iClassPro
It seemed easier for our front desk staff to learn - but that was then, do shop around and get a feel for yourself.- Industry: Sports
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Review
Overall very good. New concepts are slow to roll out. Would love to fully understand what this all has to offer just haven’t had time to unpack it.
Pros
It takes care of the vast majority of my requirements to run my service based company. Generating NACHA is an ultimate money saver for gyms over 500 clients.
Cons
Wish this had a complete social networking capability bringing website, phone app, and social media together in one package. So my clients had one stop shop for information.
