--- description: Review of RETAINOO Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RETAINOO | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Salon Software](/directory/4710/salon/software) > [RETAINOO](/software/297993/retainoo) # RETAINOO Canonical: https://www.softwareadvice.co.nz/software/297993/retainoo > The management software that comes with fully integrated app (android \& IOS) platform with personalized app views for CLIENTS, OWNER, MANAGER \& STAFF so everyone gets personalized experiences. Features include in-app \& online appointments with automated notifications, reminders \& no-show warnings, client registration QR code, custom loyalty program, inventory management, point of sales, highly targeted in-app marketing promotions, general salon publications, in-app texting and many more features designed to enhance brand and client experiences. Our Listings \& Reviews features enable you to manage your listings \& reviews on over 50 platform all in one place. > > Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 4 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Retention Systems - **Location**: Melbourne, Australia - **Founded**: 2017 ## Commercial Context - **Starting Price**: A$30.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Tailored packages for single owner, small, medium and large businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Bahrain, Bangladesh, Bolivia, Brazil, Canada, Chile, China, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Hong Kong SAR China, India, New Zealand, Pakistan, Paraguay, Peru and 12 more ## Features - Activity Dashboard - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customisable Branding - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Inventory Management - Loyalty Program ## Integrations (1 total) - Mailchimp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Salon Software](https://www.softwareadvice.co.nz/directory/4710/salon/software) ## Alternatives 1. [Aura Salonware](https://www.softwareadvice.co.nz/software/212392/aura-salonware) — 4.6/5 (83 reviews) 2. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3634 reviews) 3. [DaySmart Salon](https://www.softwareadvice.co.nz/software/152899/DaySmart-Salon) — 4.4/5 (407 reviews) 4. [Mangomint](https://www.softwareadvice.co.nz/software/352584/mangomint) — 4.9/5 (311 reviews) 5. [GlossGenius](https://www.softwareadvice.co.nz/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Everything in one platform\!" — 5.0/5 > **Jessica** | *29 June 2020* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Retainoo is very easy to use. What I like about Retainoo is the service team always listen to our feedback and improve the features. The features include booking, client service history, sales and staff reports, POS, marketing, inventory management and more... It is base on monthly fee and no hidden fee. I compared to different similar software before I started my business. Luckily I found Retainoo and Zaib who is service manager is extremely patient to me. I highly recommend this software which would make you running your business much much easier\! > > **Cons**: The app and the platform can be more designable. The app looks bit boring. > > I have been using Retainoo for over 6 months. It has been great especially the service team. They take action quick to solve your problem. Especially for whom not good at software and you looking for a platform to enhance your business, go for Retainoo. ----- ### "Simply love this software" — 5.0/5 > **Masooma** | *4 September 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Personalized Apps for myself and our clients. I have been thinking about this for a long time and I was blown away when I found out Retainoo had it all setup and ready to go. I feel much more engaged and connected with my clients now. It has also reduced my staff time on managing appointments. I love the ability to view each and every appointment and transaction happening at my salon even when I am not there. This is superb. > > **Cons**: I would love the ability to manage my employees wages in the same system. This is not there at the moment but the company have said it will be coming soon. > > Absolutely loving all features of the software and apps. It has made my life as an owner so much easier and I feel so much more empowered to manage my business and connect and engage with my clients so easily. ----- ### "Best Retail software" — 5.0/5 > **Aman** | *19 September 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It’s very easy to use and I have all the access on my phone to see what's happening at the store. > > **Cons**: I like everything about it so nothing to dislike it. > > I joined Retainoo for free trial for 30 days but couldn’t have imagined my business without it, at home I can have all the access to what’s happening at the store. Help is just a text away when needed. \[SENSITIVE CONTENT HIDDEN\] and team are always pro active to solve any issue even after the working hours. ----- ### "Retainoo helped me retain my customers" — 5.0/5 > **Adil** | *23 August 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Retainoo is a wonderful tool, it had helped me retain my customers by keeping in touch with my customers and reminding them w when they're next visit was due. Clients at the time of booking knew how much it would cost and which staff member is available. > > **Cons**: I haven't seen any thing lacking in it yet. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/297993/retainoo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data