About Xero

Xero is a global small business platform with 3.95 million subscribers which includes core accounting, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions, helping small businesses access a range of solutions from within its open platform to help them run their business and manage their finances. Xero is a FIFA Women’s Football partner. About Xero accounting software Xero provides small business owners, accountants and bookkeepers with powerful online accounting software and access to up-to-date financial data. It’s designed to make life better for small businesses, their advisors and communities around the world. It connects businesses with their bank, their advisor, accounting tools, payment services and third-party apps, so everything is securely available at any time, on any device. Benefits for small businesses Xero’s beautiful, easy-to-use small business accounting software automates and streamlines many day-to-day tasks, including bank reconciliation, quoting, invoicing, making and collecting payments, tax, managing employees, expenses, projects and payroll. Businesses can view up-to-date numbers on the Xero dashboard, in reports, and in analytics. It’s easy for businesses to see how they’re tracking, stay in control of cash flow and make informed decisions. Because Xero is cloud-based, businesses can work with their data easily from anywhere as well as collaborate with their accountant and bookkeeper. Many features are available on mobile, so people can run their business on the go. Support and learning Xero’s offers free 24/7 support, learning, and discussions at Xero Central, backed by a team of expert support staff. Customers are also invited to put forward and vote on product ideas. Responsible data use commitments Xero takes a defense-in-depth approach to protecting its systems and customer data. Data is protected by multiple layers of security, including encryption when it’s transferred and stored, and subject to strict privacy controls. Xero uses multi-factor authentication; software updates are free; and Xero does regular data backups. Xero is certified as compliant with ISO/IEC 27001:2013, complies with the Payment Card Industry Data Security Standard, and produces Service Organization Control (SOC 2) reports. Xero App Store Xero connects with more than 1000 third-party apps designed to solve everyday business challenges, get data flowing between Xero and other apps, and provide a more complete view of how a business is performing. The Xero App Store is the place to easily find, try and connect apps that are certified by Xero and reviewed by users. Pricing plans and free trial Xero offers a free trial of its accounting software for 30 days, and a range of pricing plans designed to suit different needs. Subscriptions to Xero are invoiced monthly. Accountants and bookkeepers get free access to Xero online accounting software and to Xero HQ when they sign up (for free) as Xero partners. Xero for accountants and bookkeepers Accountants and bookkeepers gain access to smart practice management software with tools for streamlined workflows, efficient compliance, and a cloud-based single accounting ledger for every client. They can collaborate within Xero with their colleagues or with clients, automate manual tasks, and access client records at any time. Xero’s integrated practice management software includes Xero HQ, Xero Practice Manager, Xero Workpapers and Xero Tax. Xero the company Xero is a global company with offices in seven countries and over 3.95 million subscribers. It’s a leader in online accounting across New Zealand, Australia and the United Kingdom, and has won multiple awards for its software and services. Xero is listed on the Australian Stock Exchange (ASX).
Xero Software - Xero dashboard
Xero Software - Xero personal dashboard
Xero Software - Xero bank reconciliation
Xero Software - Xero bank account management
Xero Software - Xero payroll overview
Xero Software - Xero inventory management
Xero video
Xero Software - Xero dashboard - thumbnail
Xero Software - Xero personal dashboard - thumbnail
Xero Software - Xero bank reconciliation - thumbnail
Xero Software - Xero bank account management - thumbnail
Xero Software - Xero payroll overview - thumbnail

Xero pricing

Xero does not have a free version but does offer a free trial. Xero paid version starts at $27.50/month.

Starting Price:
$27.50/month
Free Version:
No
Free trial:
Yes

Alternatives to Xero

Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) software solution designed...

Xero Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.3
Customer Support
4.0
5 reviews of 2,910 View all reviews
Happy
Happy
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/05/2024

The Xero Effect: Revolutionizing Accounting One Click at a Time

Xero stands out as a professional, user-friendly, and aesthetically pleasing accounting solution. While it may occasionally test your patience with its speed, the overall experience remains largely unaffected, leaving users with a feeling of satisfaction and relief.

Pros

I thought it was a simple step in and work type of software, easy to maneuver around and not get lost. Love the soft blue color as well, feel professional and relieving.

Cons

The online platform was slightly slow for, could be my connection maybe on this one.

Hannes
Hannes
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
2
Customer Support
1

4
Reviewed on 14/08/2023

No After-sales Support - South Africa

The transition from Quickbooks to XERO took almost 3 months after which the system was not very user friendly at all. Getting a hold of somebody to help us was a nightmare, and the attitude of the support staff left a lot to be desired.

Pros

Financial reporting is good.Custom reports are good.

Cons

1. No after-sales support.2. No after-sales support.3. No after-sales support.4. No after-sales support.5. No automation with statements.6. No batch tracking7. No after-sales support.8. No after-sales support.9. No after-sales support.10. Not user-friendly for sales & administrative staff.

joel
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 3/05/2024

Xero Recurring Bill Feature Review

Pros

The recurring bill feature of xero is very easy to setup. It has corresponding placeholders that enables you to customize references and other information needed to easily identify the entries. You can choose the status of the recurring bill as well (draft, awaiting approval, awaiting payment). The option to choose frequency, due date, and end date provide flexibility when you setup the recurring bill.

Cons

It is best to get someone who is an expert to setup xero and train the users so that you can deploy it immediately and accurately.

Peter
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

3
Reviewed on 29/10/2020

Xero is made for accountants and not small business or tradies.

Xero is quick to reconcile but so are the other brand options. I am making a lot of money for my accountant because I always need to ring and get help.

Pros

Easy reconciliation but this is a feature of most brands now.

Cons

Reports are impossible to configure and source the data I need. The layout is poor and not user friendly. The technical terms used are common to accountants but make no sense to small business operators. The online help is useless and takes forever to get a response. Feature requests are ignored and not even responded to. There are other brands that offer a much easier user interface and at a fraction of the cost. I was forced into XERO as it was the only brand my accountant would support. I have to ring the accountants for help all the time who change a fortune for simple advice. Every feature I need is an extra add on charge. The remember me at login does not work and I have to waste time with 2 step login every time I leave the computer for 5 minutes. XERO does not work well on the tablet. The bank feeds do not deliver all the transaction data detail and its very difficult to identify some businesses. Memorizing transactions and splitting purchases is a real time-waster.

Reasons for Switching to Xero

I was forced to use it by my accountant who would not support the other brands.
Mark
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 16/04/2024

Xero Deployment

In general, Xero is good cloud accounting solution which is many times easier to maintain than Sage.

Pros

The speed of setting up the company and linking the bank. The online banking we use is not the easiest however, Xero had this covered.

Cons

You cannot fully delete archived Invoices which can cause conflicts if you import old invoice numbers. We had a clash of new system and old invoice numbers and this caused problems with having to credit. It would have been easier if the invoice number could have just been edited.

Related categories