Xero

Pros

I used it to handle invoicing and expenses. Sending invoices was quick, and tracking payments was super easy.

Cons

The interface can be a bit overwhelming at first, especially for non-accountants.

Pros

At Dogsnhomes Rescue, we use Xero for our accounting needs, and it has proven to be an invaluable tool for managing our financial operations efficiently. Here's what we love most about Xero:

1. User-Friendly Interface
Xero’s clean and intuitive design makes it incredibly easy to use, even for those without extensive accounting experience. The layout is straightforward, and navigation between features is seamless, allowing us to stay focused on running our charity.

2. Automation Features
We particularly appreciate the automation features, such as bank feed imports, recurring invoices, and automatic reconciliation suggestions. These features save us a significant amount of time and reduce the risk of human error.

3. Real-Time Financial Overview
Xero provides a real-time dashboard that gives us instant insight into our financial health. This helps us track our income and expenses, ensuring we stay on top of cash flow and budgets.

4. Cloud-Based Accessibility
As a cloud-based platform, Xero allows us to access our accounts anytime, anywhere. This flexibility is crucial for a charity like ours, where team members may work remotely or need to check financial data while on the go.

Cons

Payroll services are not included in Xero's standard plans and are available only as a paid add-on through a third-party provider, which can increase overall costs.

Alternatives Considered

Reasons for Switching to Xero

Pros

It doesn't support phone number and email replies can take upto 48 hours.

Cons

It can only track finished goods and isn't suitable for tracking raw materials on work-in-progress.

Pros

Xero does everything I need it to and helps me stay in control of my finances as I can see real time data of income and expenses and I always feel in-control.

Cons

Cost is probably the main thing. The limits on the lowest plan are tight for a freelancer- as I often have more bills than the allocation, but don't need anything else in the next plan up.

Pros

The ease of use, particularly for small business owners.

Cons

Can become expensive as your business grows, with add on's like Payroll etc.

Pros

We used to use MYOB but found that Xero is much better in terms of the reporting and ease of use.

Cons

Inventory could be improved but it is really an accounting software so a very minor issue.

Pros

It works. Relatively simple to use for non-accountants, and linked to my accountants to let them do their reports and things.

Cons

Monthly charges, constant evolution of the product, but sadly more towards more accountant trained type of people

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

Could have Unlimited Users, has extensive integrations, felt user friendly, real time reporting, mobile app was a big bonus.

Cons

Customer Support wasn't offered by phone, Could be a challenge to new users to understand how to use, Customization is limited, pricing can get steep especially for Small businesses.

Alternatives Considered

Reasons for Choosing Xero

Switched From

Reasons for Switching to Xero

Pros

It links to my CRM and is generally easy to use

Cons

Some reports are not easy to use and there could be more detail in the reports

Pros

The clean interface. I like that Xero is user-friendly.

Cons

It's still early days, so I'm learning the system as I go along.

Pros

Xero offers excellent support resources and communicates regularly with customers, advising of product updates and features. Using Xero is easy and with the on-screen support Xero Central support feature, help is always at hand.

Cons

Xero is not scaled for manufacturing clients and lacks stock management capability. Larger clients may be looking for a more scalable solution with stock management and offline access.

Alternatives Considered

Reasons for Switching to Xero

Pros

Simplicity and ease of use. You don't have to be a qualified accountant to be able to use it, but if you are, the whole system is very helpful and you can automate so much!

Cons

The support takes time to get your ticket answered but when it is, any follow-ups are quick.

Pros

After getting fed up with Quickbooks, I decided to try the Xero free trial. I love the simplicity, how it prompts me to reconcile each time I log in so month end goes so much smoother and quicker than with Quickbooks. The pricing is WAY better and I'm not getting nickel and dimed the way I was with Quickbooks. I would say it is much easier and more intuitive and makes my bookkeeping so much simpler.

Cons

It was a bit time consuming moving our data from Quickbooks to Xero. We paid to have the recommended service done, I think it was through Jetpack or something like that. They did a great job but there were of course some things that didn't cross over exactly right so going through and finding those issues was a little time consuming, but once that was settled I'm very happy I made the move.

Pros

It's super friendly to use, functions are so easy to navigate, and their support team is very active when it comes to our concerns.

Cons

As of now they're having issues with foreign exchange in Wise causing a huge bank revaluation amount... but could be resolved by removing and redoing the reconciliation of the transaction. By far my only issue is the extra-time needed to do the recon due to this issue.

Pros

Xero is easy to use and the invoicing function help generate accurate and stunning invoices quickly. It provides comprehensive financial reports which gives us a clear glance of how our organization is performing financially. Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the bounds of the budget.

Cons

Xero features has given us great value. None of them has given us any challenging moment.

Pros

Xero for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online.

Cons

I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry.

Pros

They have quarterly updates. Meaning, everything is up to par with what is latest in the market. It is continuously improving to help more more clients and target bottlenecks encountered in the operations. Plus the customer service is top notched :)

Cons

There are some updates that caused some hiccups in the payroll processing. However, all have been addressed.

Pros

Xero has mobile applications which I have installed on my iOS device and allows me to carry out accounting tasks on the go over the internet.

Cons

However, some features are missing on the mobile application and are available on cloud apps.

Pros

Easy to use, company set up is fast, can be used in many different countries, flexible, good for startups in their earliest days. Very flexible chart of accounts allows you to make any kind of setup you like.

Cons

Regionalization for some countries with complex VAT is not great (Portugal, Serbia). Sometimes it is hard to reconcile invoices with bank statements.

Pros

Xero for the past three years has been a game changer in AP, AR and GL automation.
It integrates with external CRM and ERP tools which advance capabilities.

Cons

Lack of CRM tools is the only drawback but it integrates with external applications.

Pros

Decent signup discount. On the web, the interface is easy to understand once you know what you’re doing.

Cons

Unpopular product changes (such as including advertising in invoice emails) that occurred without user consultation. When users did complain, our concerns weren’t addressed.

There have been multiple price increases, with virtually no new features added as part of these changes.

Almost feels like a bait and switch… they get you with cheap pricing and then start changing everything up for existing customers.

Pros

Xero enables me to create and customize invoices without involving manual workflow which also reduce errors.

Cons

I have had a remarkable experience with Xero without facing bugs.

Pros

Manage my business account very easily and smooth .

Cons

The most thing i like in Xero the invoices , and easy to use and accessible any time .

Pros

It makes it a breeze to create, customize and send invoices online.
Automation of repetitive accounting tasks saves time.

Cons

The vendor has worked hard ever since 2019 to eradicate any bug that may arise.

Pros

Easy, simple interface. No multi-layer menus or hard-to-find commands. Easy to find options and customize.

Cons

The product is meant for more advanced accountants. It doesn't lead you through accounting procedures like QuickBooks. Xero is meant for experienced accountants.