--- description: Review of TravelDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TravelDesk | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Travel Agency Software](/directory/4524/travel-agency/software) > [TravelDesk](/software/297449/traveldesk) # TravelDesk Canonical: https://www.softwareadvice.co.nz/software/297449/traveldesk Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/297449/traveldesk?page=2) > TravelDesk is a travel agency management system that streamlines travel agency sales, management and operations. It manages tour inventory, product sourcing, reservations and ticketing, CRM and sales management, comprehensive reporting, staff management, payroll and accounting operations. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Australian Adventure Group Technology - **Location**: Melbourne, Australia - **Founded**: 2005 ## Commercial Context - **Pricing model**: Other (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Fiji, Finland, France and 31 more ## Features - API - Accounting Integration - Activity Dashboard - Booking Management - Calendar Management - Central Reservation System - Channel Management - Client Management - Communication Management - Customer Database - Discount Management - Dynamic Content - Electronic Payments - For Travel Agencies - GDS/OTA Integration - Invoice Management - Itinerary Creation - Multi-Currency - Online Booking - Payment Processing ## Integrations (9 total) - Booking Boss - Charter Operators - Cloudbeds - FareHarbor - IBIS Reservation - ProCharter Tour - ResPax - Rezdy - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Travel Agency Software](https://www.softwareadvice.co.nz/directory/4524/travel-agency/software) ## Alternatives 1. [WeTravel](https://www.softwareadvice.co.nz/software/379520/wetravel) — 4.8/5 (524 reviews) 2. [Perk](https://www.softwareadvice.co.nz/software/47913/travelperk) — 4.7/5 (422 reviews) 3. [Lanes & Planes](https://www.softwareadvice.co.nz/software/433055/lanes-and-planes) — 4.6/5 (685 reviews) 4. [Ezus](https://www.softwareadvice.co.nz/software/115500/ezus) — 4.7/5 (61 reviews) 5. [Intelitour](https://www.softwareadvice.co.nz/software/522420/Intelitour) — 5.0/5 (41 reviews) ## Reviews ### "The best travel booking system" — 5.0/5 > **Verified Reviewer** | *22 April 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: - simple layout - instant booking confirmations -easy cash-out function -Live availability - Ability to shuffle products - Commission tools - Great reporting > > **Cons**: - Occasionally freezes but overall is not an issue ----- ### "Exceptional Search Functionality & Agent Support" — 5.0/5 > **Emma** | *22 March 2023* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Emailing quotes directly to the client with a secure payment link has been really valuable. Not only is it super easy but saves time. > > **Cons**: Access to international products and suppliers could be improved, however, I still feel I am able to sell the South Pacific really well. > > I really enjoy using this platform and encourage a lot of other businesses to do the same. I am getting more and more access to a lot of live availability on products, which again is such an efficient way to work. Highly recommend giving this a go\! ----- ### "Complicated and time consuming" — 2.0/5 > **Tim** | *31 May 2020* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: What was really goof when I used this software was the comment section where every team member could leave comments about bookings. > > **Cons**: The payment system is complicated. It's hard to find the right products. You get logged out quiet often and then have to find all products again. > > Not good at all. Do your research, way easier programms for agents out there. ----- ### "creating quotes/availability" — 4.0/5 > **Cristina** | *23 April 2019* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: It is a very easy system to use, especially for new staff member as every information is in there, for example specifics of the product, any extra costs, inclusions, group size, age recommendation etc.. It is a quick way to have all the information to close a sale without calling a supplier every single time. > > **Cons**: Most of the time has issues with live availability with accommodation, Whimit passes (Greyhound). For example when editing a quote and wanting to change the days for the accommodation, it doesn't show anymore availability and I would need to remove the product from the cart, sign off and on and re-editing the quote adding again the product. For what concern the Whimit, after booking the pass through the portal I can't find the booking in the product and can't link it to the cart. Few issues that if solved can really help an agent saving time. ----- ### "Travel Desk Review" — 5.0/5 > **Jonathan** | *23 April 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy of use, functionality and instant live bookings are the highlights of using this booking system. > > **Cons**: Speed can be slow from time to time, however i believe this is a work in progress. > > I honestly believe this is the best operating system i have used to date. A one stop shop for everything from Rostering, reviewing time sheets, booking over 6000 products to online payment gateways all make Travel Desk the ideal solution. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/297449/traveldesk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/297449/traveldesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data