---
description: Review of Vocalcom Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Vocalcom | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Vocalcom](/software/297357/web-customer-service-solution)

# Vocalcom

Canonical: https://www.softwareadvice.co.nz/software/297357/web-customer-service-solution

> Vocalcom helps companies talk to their customers through the phone, email, text message, and social media. Vocalcom's cloud-based newsletter platform helps companies send engaging communications to their customers that can improve retention rates, reduce churn and drive up sales. Vocalcom offers omnichannel support so customers can interact with your company across multiple channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Vocalcom
- **Location**: Paris, France
- **Founded**: 1995

## Commercial Context

- **Starting Price**: €65.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pay as you go and scale easily.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Catalan, Czech, Dutch, English, French, German, Greek, Polish, Portuguese, Spanish, Swedish
- **Available Countries**: Algeria, Argentina, Bahrain, Belgium, Brazil, Chile, Colombia, Egypt, France, Israel, Kuwait, Mexico, Paraguay, Peru, Qatar, Spain, Tunisia, United Arab Emirates, United Kingdom, Uruguay

## Features

- CRM
- Call Centre Management
- Contact Management
- IVR
- Knowledge Base Management
- Live Chat
- Queue Management
- Surveys & Feedback

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Alternatives

1. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2077 reviews)
2. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1334 reviews)
3. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (1005 reviews)
4. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5860 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/297357/web-customer-service-solution)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/web-customer-service-solution-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/297357/web-customer-service-solution> |
| en-GB | <https://www.softwareadvice.co.uk/software/297357/web-customer-service-solution> |
| en-IE | <https://www.softwareadvice.ie/software/297357/web-customer-service-solution> |
| en-NZ | <https://www.softwareadvice.co.nz/software/297357/web-customer-service-solution> |

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