Bloomerang
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- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Bloomerang is a full service CRM
As a first-time user of Bloomerang, I found it easy to learn. It provides great support and learning videos.
Pros
Bloomerang is a comprehensive donor CRM tha that allows for easy reporting and recognition of donor gifts. Their donor engagement level and a quick link to Donorsearch allow deeper insights into our donors.
Cons
Reporting can sometimes be limited, but their support team is quick to offer ideas and simple fixes.
Response from Bloomerang
Hi Kevin, thanks for sharing your review with us! It's wonderful to know that you have been finding success in donor engagement and reporting with Bloomerang. Customer feedback is what guides us, so please don't hesitate to reach out to [email protected] if you have any further questions on reporting. We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way!
- Industry: Fund-Raising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Sophisticated and cost-effective!
Overall my experience with Bloomerang has been very positive. I say there are limitations to every CRM but Bloomerang has by far been the easiest to navigate, and the support team is always very helpful if we hit any speed bumps.
Pros
It's extremely user friendly and makes donor management seamless. It's the best CRM on the market for the cost! I also love that it's tiered-pricing based on constituent count.
Cons
There are still some limitations in custom fields, profile fields, how reports can be filtered or columns set up and filtered, etc.
Reasons for Choosing Bloomerang
Needed a more user-friendly system that better fit our needsSwitched From
Blackbaud Raiser's Edge NXTReasons for Switching to Bloomerang
Cost was a factor, as well as functionality and ease of use- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Bloomerang is an excellent donor management tool
Pros
Ease of use; the user interface is very intuitive so you can navigate and explore without lengthy tutorials and training.
Cons
To update a donor’s profile, I have found it difficult to find what to click on to add a family member, to view notes on their donor story and giving history, or to mark them as deceased. That part I wish it was easier to locate.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Bloomerang review 2024
Bloomerang is overall an excellent product with many good integrated features that allows us to simplify our management of donors and donations.
Pros
Intuitive and fairly easy to use. Integrated services with emails and email newsletters. Report system very good. Donations directly populated into donor profile, creates new profile for new donations. A time saver.
Cons
There is no address label feature or a way to directly print an address and name to an envelope.
Reasons for Choosing Bloomerang
They were state of the art two decades ago. Old and clunky features not updated to modern needs, poor customer service.Switched From
PanoramaReasons for Switching to Bloomerang
Similar features but with lower costs. Not corporate oriented.Response from Bloomerang
We appreciate you taking the time to leave a review, Scott! We're happy to hear that you find Bloomerang intuitive and easy to use for your reporting and integrations. Your feedback regarding address labels has been documented and shared with our Product team. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Please don’t hesitate to reach out to [email protected] with any other questions or concerns!
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Satisfied Customer!
My overall experience has been great. The CRM itself is perfect for my organization's needs and the staff and customer support are very helpful.
Pros
It is super easy to use and it does everything I need it to do. The chat help function is also very helpful and responsive. If I ever run into a problem, they usually have an answer for me within a few minutes. Definitely the best CRM I've ever used.
Cons
We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or visual interest.
Reasons for Choosing Bloomerang
The database was complicated and also was really two databases as we had to do some things in "web view" and others in "database view". It was just complicated and somewhat antiquated and we needed something that was functional for our needs.Switched From
Blackbaud Raiser's Edge NXTReasons for Switching to Bloomerang
Bloomerang had the features we wanted most and a price that fit our budget. It also integrated with other platforms we were moving into, such as QGiv.Response from Bloomerang
Thanks for your review, Susan! Customer feedback is what drives our product roadmap, so we appreciate you taking the time to leave us a review! We're happy to hear that you have enjoyed working with our customer support, and that you find our product easy to use. To learn more about our regular product enhancements or if you have additional questions, feel free to reach out to [email protected]!