--- description: Review of UserLock Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UserLock | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [UserLock](/software/296235/userlock) # UserLock Canonical: https://www.softwareadvice.co.nz/software/296235/userlock Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/296235/userlock?page=2) > UserLock brings modern identity and access management (IAM) to on-premises and hybrid Active Directory environments. Add multi-factor authentication (MFA), single sign-on (SSO), and context-aware access controls for strong on-premise Active Directory identity authentication. The result: low-friction security for end users and simple, scalable management for IT teams. Deployed on-premise alongside Active Directory, UserLock sits at the AD authentication layer. Easy to implement and use, UserLock helps organizations secure, monitor, and manage Windows logins, Remote Desktop (RDP, RD Gateway, RemoteApp), IIS sessions, VPN connections, and SaaS applications. Administrators gain real-time visibility and control over user sessions, making it easy to prevent account sharing, limit concurrent logins, and respond immediately to suspicious activity. UserLock's comprehensive auditing and reporting capabilities support compliance with standards such as ISO 27001, HIPAA, and NIS2. > > Verdict: Rated **4.7/5** by 55 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 55 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: IS Decisions - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$2.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: UserLock's licensing scheme is on an annual subscription basis and counts the number of active users in the last 30 days. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, French, Japanese, Spanish - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia and 154 more ## Features - API - Access Certification - Access Control - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Notifications - Audit Management - Audit Trail - Authentication - Compliance Management - Data Security - Email Alerts - Event Logs - IT Reporting - Issue Auditing - Knowledge Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Related Categories - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) - [Authentication Software](https://www.softwareadvice.co.nz/directory/4311/authentication/software) - [Network Security Software](https://www.softwareadvice.co.nz/directory/4170/network-security/software) - [Computer Security Software](https://www.softwareadvice.co.nz/directory/4528/security/software) - [Identity Management Software](https://www.softwareadvice.co.nz/directory/4549/identity-management/software) ## Alternatives 1. [Okta](https://www.softwareadvice.co.nz/software/419181/okta) — 4.7/5 (930 reviews) 2. [WatchGuard AuthPoint](https://www.softwareadvice.co.nz/software/418986/watchguard-authpoint) — 4.7/5 (104 reviews) 3. [Cisco Duo](https://www.softwareadvice.co.nz/software/430527/duo-security) — 4.7/5 (548 reviews) 4. [LastPass](https://www.softwareadvice.co.nz/software/140455/lastpass-enterprise) — 4.6/5 (2782 reviews) 5. [Microsoft Entra ID](https://www.softwareadvice.co.nz/software/399665/azure-active-directory) — 4.7/5 (55 reviews) ## Reviews ### "High Quality product, easy to use" — 5.0/5 > **Steen** | *9 January 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Its easy to use and very stable. Install, configure and not much maintenance. > > **Cons**: Nothing, its all nice. I have found nothing to not like. ----- ### "UserLock is ideal for sites with local user accounts." — 5.0/5 > **Jonathan** | *23 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: We have been using UserLock for several years to protect servers not connected to an Active Directory. We really enjoy the product. Their sale and after sale support is perfect. > > **Cons**: Don't have any issues with Userlock. The software functions exactly as promised. > > Love the product and the staff are exceptional ----- ### "Great Product" — 4.0/5 > **Luke** | *8 January 2019* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: The ability to control where users can log on and ability to limit to time periods. Worked well in our educational establishment where users had restricted access to the network and shared accounts this software prevented users login in multiple times to circumvent the restrictions. It also allowed used to identify which computers where used regularly and at what times allowing us to identify cost savings via not replacing hardware or via energy savings. > > **Cons**: Not having an app available for Mobile devices when out on the move. ----- ### "My UserLock Experience" — 5.0/5 > **Joe** | *5 August 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: UserLock is very easy to manage. There is generally no periodic maintenance required, you just configure it and let it do it's thing. The support and sales teams have been fantastic when we do engage them which is rarely. > > **Cons**: That it relies on ping to talk to endpoints. > > It has been an excellent experience; we have it running in 5 different domains. ----- ### "Happy Client" — 5.0/5 > **Jeremy** | *5 September 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Have used the product for years and it meets all our requirements. > > **Cons**: I have nere had any issues with the product. > > We have been using the prdoduct for a number of year, so obviously happy with the product. I am however always impressed with the great service. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/296235/userlock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/296235/userlock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data