--- description: Review of Call of Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Call of Service | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [Call of Service](/software/29197/call-of-service) # Call of Service Canonical: https://www.softwareadvice.co.nz/software/29197/call-of-service Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/29197/call-of-service?page=2) > Call of Service is a cloud-based field service solution for small to midsize businesses. Key features include scheduling, job and client details, invoicing and GPS tracking. Call of Service allows users to drag and drop appointments in the scheduling dashboard and view a complete schedule for all staff. Users can set reminders for recurring jobs and have automatic job reminders sent to customers by email or SMS. Users can generate invoices and estimates as well as pull individual customers' payment history and track their debt. Call of Service will automatically cross verify customers’ names and addresses as they’re entered in the system. The solution offers a dashboard that displays schedule statistics and job status to track business activities. Users can also create customized reported and use data grouping and filter features to view specific columns. Call of Service is available for monthly subscription with varied pricing based on the number of users. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Call of Service - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month. $74 per month for up to 6 users (Annual Plan) or $49 month by month. $132 per month for 15 users (Annual Plan) or $49 month by month. $174 per month for unlimited users (Annual Plan) or $49 month by month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Activity Tracking - Alerts/Notifications - Billing & Invoicing - Contact Database - Customer Database - Customer Management - Customizable Fields - Dispatch Management - Drag & Drop - Electronic Signature - Estimating - File Storage - GPS - Job Management - Job Scheduling - Maintenance Scheduling - Mobile Access ## Integrations (4 total) - Google Calendar - QuickBooks Online - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [HVAC Software](https://www.softwareadvice.co.nz/directory/1552/hvac/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) - [Cleaning Company Software](https://www.softwareadvice.co.nz/directory/613/maid-service/software) - [Plumbing Software](https://www.softwareadvice.co.nz/directory/3675/plumbing-software/software) ## Alternatives 1. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews) 2. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1005 reviews) 3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (738 reviews) 4. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 5. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (411 reviews) ## Reviews ### "Excellent so far\!" — 5.0/5 > **Verified Reviewer** | *24 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need. The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done. Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner. Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers. > > **Cons**: No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review. ----- ### "The Vibrant Approach for Business Services" — 5.0/5 > **Pius** | *2 May 2024* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: The handling for community services and instant response is something the program has performed > > **Cons**: There is a robust way of creating an immediate response ----- ### "good software user friendly" — 4.0/5 > **DERRICK** | *15 September 2015* > > CONS: DIFFERENT TIME ZONES, NO MOBILE APP THEY SAID THEY ARE WORKIN ON IT. PROS: USER FIRENDLY, IF I HAVE A QUESTION THEY ANSWER MY QUESTION WITH THE HOUR, FRIENDLY STAFF, IT IS A COMPANY THAT YOU CAN GROW WITH BECAUSE I SEE PROGRESS BEEN MADE, IF I SUGGEST SOMETHING THAT I FEEL THAT WILL MAKE MY BUSINESS RUN SMOOTH THEY DO IT IF THEY CAN WITHIN A TIMELY MATTER. I HAVE TRIED OTHER SOFTWARES AND THEY ACTUALLY SOMETIME DOUBLE BILL CUSTOMER ----- ### "Simple & Easy" — 4.0/5 > **Soubhi** | *20 March 2017* | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, support was always there even when using the trial version > > **Cons**: No accounting integration > > After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice. I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize). My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled. Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work. A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software. \*\*Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it\!\*\* ----- ### "Great, simple to use, very intuitive application" — 4.0/5 > **Con** | *23 May 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It is easy. Once it is set up and configured properly, any non-technical person can figure it out. It really is that easy > > **Cons**: It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it > > The customer support has been excellent. Extremely fast responses from the developer. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/29197/call-of-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/29197/call-of-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data