--- description: Review of TM3 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TM3 | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Web-Based EMR Software](/directory/120/web-based-emr-software/software) > [TM3](/software/28957/tm3) # TM3 Canonical: https://www.softwareadvice.co.nz/software/28957/tm3 Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/28957/tm3?page=2) > TM3 is a practice management solution that can be deployed either in the cloud-based or on-premise. It is suitable for a variety of practice types. Key features include patient records with annotations, online appointment booking, clinical notes, live imaging and automatic auditing. TM3 has reception tools that allow users to manage appointment books for multiple locations and receive payments. TM3 is able to automatically generate batch invoices and create analytical reports and graphs. Users also have access to TM3’s database of clinical notes. TM3 send automatic text notifications to inform patients about an empty slot in case of some appointment cancellation. The solution provides reporting and financing capabilities which enables practices to visualize, analyze and prioritize their business operations. TM3 is available for purchase on a per user per month basis with additional add-ons available. The on-premise deployment is only compatible with Windows operating systems. In-person training and implementation is available within the UK and Ireland. > > Verdict: Rated **4.1/5** by 87 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 87 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Blue Zinc IT - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: TM3: prices start from £50 or €55 per month. TM3 Connect: prices start from £60 or €65 per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad and 107 more ## Features - 3D Imaging - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Appointment Management - Appointment Scheduling - Approval Process Control - Assessment Management - Attendance Management - Attendance Tracking - Automated Scheduling - Automatic Transcription - Availability Indicator - Availability Management - Bill Payment - Billing & Invoicing - Booking Management ## Integrations (7 total) - Chatfuel - Google Ads - Google Analytics 360 - Google Tag Manager 360 - Mailchimp - Pronto - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) ## Related Categories - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) - [Medical Software](https://www.softwareadvice.co.nz/directory/4/practice-management-software/software) - [iPad EMR Software](https://www.softwareadvice.co.nz/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Mental Health EHR Software](https://www.softwareadvice.co.nz/directory/16/mental-health-emr-billing-software/software) ## Alternatives 1. [ClinicSense](https://www.softwareadvice.co.nz/software/395056/clinicsense) — 4.8/5 (648 reviews) 2. [Noterro](https://www.softwareadvice.co.nz/software/324616/soap-vault) — 4.8/5 (626 reviews) 3. [Jane](https://www.softwareadvice.co.nz/software/86099/jane) — 4.8/5 (494 reviews) 4. [Vagaro](https://www.softwareadvice.co.nz/software/88220/vagaro) — 4.7/5 (3479 reviews) 5. [Juvonno](https://www.softwareadvice.co.nz/software/197203/juvonno) — 4.7/5 (53 reviews) ## Reviews ### "Core to our clinic operations - couldn't run the clinics without it." — 5.0/5 > **Rick** | *15 July 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: We have been with TM3 for over a year, and its predecessor TM2 for around 5 years before that. It is purpose built for physiotherapy practices, particularly multi-location clinics, with high volumes of staff and insurance referrals. We have over 20,000 patients on our data base and it runs seamlessly. > > **Cons**: There are still come glitches with the new TM3 web platform which we report and nothing gets resolved. We don't get any ongoing update about this, only they will pass it to the development team but then nothing. > > Sadly the customer service element has deteriorated in the last 1-2 years as they have moved to online support rather than telephone support. We have also had issues with there being no support 'out of hours' such as weekends and bank holidays. One bank holiday the servers crashed and the system was unavailable until they reopened on Tue to reboot the servers. The customer support has become an increasing concern and would be the only reason we would look to change suppliers. ----- ### "TM3 East Galway Physiotherapy" — 4.0/5 > **Colm** | *31 July 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Appointment scheduling has been made alot more accessible for both the practitioners on the move and our clients via online bookings. Emailing receipts to clients and quick access to patient portals to view their appointment history is a major plus. The waiting list system has provided flexibility of clients to choose their own appointment times. > > **Cons**: Unfortunately for a certain cohort of clients they can cancel without direct contact with clinic at short notice meaning we have to be sharp in keeping a constant eye on emails to practice and nofiying the individual practitioners. Online support via chat feed can be slower response than we would desire at times but we are understandable of times we are in with staff working from home. Together feature and TM3 support articles does alleviate this issue. > > TM3 has pushed us to move with the times and yes we needed that push. It has allowed us reach a wider market with online booking features. It has pushed us to move outside our comfort zone in a positive way into the digital and technology features with online notes and payments. ----- ### "very expensive diary" — 1.0/5 > **Ben** | *12 August 2024* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: Not much really. as a diary its ok but there are cheaper versions of those available > > **Cons**: Clunky, not intuitive. can't read previous notes while writing another. Support desk is useless > > Awkward when working, awful support when not ----- ### "Very good and lots of useful features" — 4.0/5 > **Perneet** | *28 July 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Brandable booking website and online payment features > > **Cons**: report glitches and lack of phone support in recent months ----- ### "Vital to operations" — 5.0/5 > **Donal** | *17 June 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The online diary with booking and automatic reminders and confirmations save me a lot of admin time. Frees my time up to spend with patients rather than answering phones etc. The ability to edit a large amounts of the templates for case histories and treatments. > > **Cons**: I miss a lot of the 1 touch features of TM2. It really does save a lot of time. I also wish that the highlighter button floated up and down with the notes. In a long first patient appointment there can be a lot of scrolling up and down to select and deselect the highlighter tool. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/28957/tm3?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/28957/tm3) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data