---
description: Review of Elavon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Elavon | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [Elavon](/software/287783/elavon)

# Elavon

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> Elavon provides payment processing solutions that enable businesses to accept payments securely across multiple channels. It supports organizations of various sizes in industries such as restaurants, retail, healthcare, travel, hospitality, automotive, and public sector institutions.

The platform facilitates fast payment processing, with funding available within hours, including weekends and holidays. It includes security features designed to protect customer payment data and reduce fraud risk. Payments can be accepted through methods such as in-person, online, and mobile transactions, supported by a payment gateway for seamless processing.

The system includes online reporting tools that offer insights to help businesses make data-driven decisions. It also provides access to funding solutions designed to deliver capital quickly. Customer support is available around the clock to assist with any issues.
> 
> Verdict: Rated **2.9/5** by 34 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.9/5** | 34 Reviews |
| Ease of Use | 2.9/5 | Based on overall reviews |
| Customer Support | 2.5/5 | Based on overall reviews |
| Value for Money | 2.8/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: Elavon

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Elavon for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Data Security
- Debit/Credit Card Processing
- Digital Wallet Payments
- In-Person Payments
- Mobile Payments
- Online Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Gateway Integration
- Real-time Alerts
- Reporting/Analytics
- Transaction Monitoring

## Support Options

- Phone Support

## Category

- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)

## Related Categories

- [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software)
- [Chargeback Management Software](https://www.softwareadvice.co.nz/directory/4793/chargeback-management-software/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26681 reviews)
2. [Venmo](https://www.softwareadvice.co.nz/software/317580/venmo) — 4.7/5 (9306 reviews)
3. [Stripe](https://www.softwareadvice.co.nz/software/49509/stripe) — 4.6/5 (3387 reviews)
4. [Square Payments](https://www.softwareadvice.co.nz/software/374157/square-payments) — 4.7/5 (2716 reviews)
5. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3039 reviews)

## Reviews

### "Used for 15 years and still love it." — 5.0/5

> **dustin** | *13 February 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Its ease of use to me sets Elavon apart.
> 
> **Cons**: Chargeback fees would be the one thing I am not a fan of from Elavon
> 
> Elevon is integrated in our EHR. It has allowed us to seamlessly collect payments from our patients at a place that's comfortable to them. Meaning I can send a text, phone call and we have a patient portal all connected to Elavon. Our patients can pay whenever and wherever making collections for us easier.

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### "Founder/owner" — 4.0/5

> **Abe** | *14 January 2025* | Utilities | Recommendation rating: 7.0/10
> 
> **Pros**: The best part is the way I take payments all end up in a centralized reporting system so I can have a customer paying online and another in-person without the headache of data all over the place.
> 
> **Cons**: I’ve had instances when it’s taken awhile to get a customer service rep on the phone to help.
> 
> Overall the experience was positive and I’d recommend.

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### "Elavon usws bad and unethical business practices" — 1.0/5

> **Davina** | *19 February 2025* | Apparel & Fashion | Recommendation rating: 0.0/10
> 
> **Pros**: Originally, it was the price for their service. But did not know they were unethical.
> 
> **Cons**: The most unethical company to deal with. Literally stole money from a small merchant and have bullied them since and refuses to give it back.
> 
> Worst experience we’ve ever had dealing with any process processor

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### "Challenges with communication" — 4.0/5

> **Nicole** | *1 August 2022* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: It seemed fairly simple to use and could get good details.
> 
> **Cons**: The reports are not always user-friendly to produce.   The payment gateway was challenging to install into our software and had challenges with customer service and their technical department in order to finally get it done.  It took a LONG time.

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### "Essential payment system" — 5.0/5

> **Sadie** | *6 March 2025* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: It’s super simple and easy to use, user friendly system.
> 
> **Cons**: It’s not easy to go back to transactions and you can’t cancel them
> 
> Overall a good experience, wouldn’t use any other system

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/287783/elavon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/online-payment/elavon-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/287783/elavon> |
| en-GB | <https://www.softwareadvice.co.uk/software/287783/elavon> |
| en-IE | <https://www.softwareadvice.ie/software/287783/elavon> |
| en-NZ | <https://www.softwareadvice.co.nz/software/287783/elavon> |

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