---
description: Review of Revers.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Revers.io | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Revers.io

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> Revers.io is an enterprise software solution for managing product returns, repairs and refurbishments. It is designed for companies in retail, ecommerce, manufacturing and other industries that handle a high volume of returns.&#10;&#10;Revers.io offers key capabilities for managing the entire returns process. It provides omnichannel return management to handle returns from any channel. It also offers repair and spare parts management to process repairs and track replacement parts. Revers.io enables companies to give returned products a second life through refurbishment and resale. The software also includes business process management tools for optimizing returns workflows. Revers.io connects with partners and suppliers to create an integrated returns ecosystem.  &#10;&#10;Reversio is deployed as a cloud-based software and support is provided via an online form.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Revers.io
- **Location**: Paris, France
- **Founded**: 2009

## Commercial Context

- **Starting Price**: €1,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: On quotation.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- API
- Activity Tracking
- Alerts/Notifications
- CRM
- Demand Forecasting
- EDI
- Electronic Payments
- Merchandise Management
- Quotes/Estimates
- Real-Time Monitoring
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Shipping Labels
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
- eCommerce Management

## Integrations (2 total)

- Adobe Commerce
- PrestaShop

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software)

## Related Categories

- [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software)
- [Retail Management Software](https://www.softwareadvice.co.nz/directory/2025/retail-management/software)

## Alternatives

1. [Elite EXTRA](https://www.softwareadvice.co.nz/software/88789/elite-extra) — 4.7/5 (356 reviews)
2. [Motive](https://www.softwareadvice.co.nz/software/51721/motive) — 4.5/5 (1687 reviews)
3. [Driv.in](https://www.softwareadvice.co.nz/software/352771/driv-in) — 4.7/5 (114 reviews)
4. [PCS TMS](https://www.softwareadvice.co.nz/software/387370/tms-express) — 4.2/5 (234 reviews)
5. [Metrobi](https://www.softwareadvice.co.nz/software/288611/metrobi) — 4.9/5 (91 reviews)

## Reviews

### "Easy to use platform" — 5.0/5

> **Elizabeth** | *30 October 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: We find the software easy to use, all customer information is clear. This makes following the customers request hassle free.
> 
> **Cons**: If you press a status in error you are not able to go back or amend.
> 
> We find the platform very easy to use, meaning the customer is informed at all stages of the process.

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### "Partie intégrante de notre quotidien" — 5.0/5

> **mathieu** | *22 June 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Ergonomie, options, réactivité du service client si besoin et écoute quant aux améliorations
> 
> **Cons**: Petits bugs de synchros vite résolus par l'équipe très réactive
> 
> Nous sommes heureux d'avoir intégré Reversio dans notre process SAV et retours clients. Sa facilité d'usage nous aide beaucoup, nos clients sont satisfaits. Le traitement de nos retours s'en est ressenti et directement amélioré.

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### "Using Revers.io portal" — 4.0/5

> **Chi-Ho** | *18 November 2018* | Computer Hardware | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use environment. Good overview of cases.
> 
> **Cons**: After adding info or update a status, it frequently gets into a loop. You have to refresh (F5) to get to next step.
> 
> It's easy to provide return labels to customers abroad to ship back returns and defective products.

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### "Revers.io - seulement sur place de marché pour nous" — 5.0/5

> **Martial** | *24 June 2020* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: L'équipe revers est très à l'écoute et réactive \! Malgré un début parfois compliqué, aujourd'hui nous faisons avec les problème connu mais cela nous fait gagner déjà un peu de temps.
> 
> **Cons**: L'ayant que sur une place de marché, la rigidité d'Amazon fait que cela n'est pas très fluide par moment.
> 
> Retour sur Amazon, nous y gagnons en temps de gestion

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### "Ca nous a fait gagner beaucoup de temps" — 4.0/5

> **Quentin** | *17 June 2020* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: Dashboard facile d'utilisation&#10;Ca permet de gagner du temps sur les retours et sur le SAV (produits à réparer et renvoyer)
> 
> **Cons**: Difficulté d'intégration avec nos canaux de vente et nos logiciels de gestion des tickets service client

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/285557/revers-io)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/285557/revers-io> |
| en | <https://www.softwareadvice.com/retail/revers-io-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/285557/revers-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/285557/revers-io> |
| en-IE | <https://www.softwareadvice.ie/software/285557/revers-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/285557/revers-io> |
| fr | <https://www.softwareadvice.fr/software/285557/revers-io> |

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