--- description: Review of Rapid POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rapid POS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [POS Systems](/directory/210/web-based-point-of-sale-software/software) > [Rapid POS](/software/285338/rapid-pos) # Rapid POS Canonical: https://www.softwareadvice.co.nz/software/285338/rapid-pos Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/285338/rapid-pos?page=2) > Rapid POS is a certified NCR Counterpoint point-of-sale reseller and systems integrator providing software, hardware, installation, training, and support for retail stores in North America. The POS solution fits the needs of virtually any retailer, whether you are a single retail store with one POS terminal or a chain of stores with dozens of terminals. The system is designed to be affordable, flexible, and scalable, and includes all the tools you need to manage your store operations. Rapid POS offers various features, including job estimating, age verification, club management, mobile access, data synchronization, loyalty and gift card programs, reporting and more. > > Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 11 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rapid POS - **Location**: San Diego, US - **Founded**: 1985 ## Commercial Context - **Starting Price**: US$8,500.00 - **Pricing model**: Per User - **Pricing Details**: Custom pricing based on unique requirements per store. Please contact Rapid POS directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Guam, Puerto Rico, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Tracking - Backup and Recovery - Barcode Recognition - Barcode/Ticket Scanning - Billing & Invoicing - Budget Tracking - CRM - Calendar Management - Cash Management - Catalog Management - Client Portal - Collaboration Tools - Collections Management - Commission Management ## Integrations (9 total) - BigCommerce - Constant Contact - Klaviyo - Mailchimp - Microsoft Power BI - ShipStation - ShippingEasy - Shopify - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) ## Related Categories - [POS Systems](https://www.softwareadvice.co.nz/directory/210/web-based-point-of-sale-software/software) - [Museum Software](https://www.softwareadvice.co.nz/directory/4219/museum/software) - [Garage Door Software](https://www.softwareadvice.co.nz/directory/4180/garage-door/software) - [Retail Management Software](https://www.softwareadvice.co.nz/directory/2025/retail-management/software) - [Inventory Management Software](https://www.softwareadvice.co.nz/directory/4490/inventory-management/software) ## Alternatives 1. [Epos Now](https://www.softwareadvice.co.nz/software/21000/epos-now) — 3.8/5 (713 reviews) 2. [Clover](https://www.softwareadvice.co.nz/software/61761/clover) — 3.8/5 (567 reviews) 3. [Shopify](https://www.softwareadvice.co.nz/software/390630/shopify) — 4.5/5 (6667 reviews) 4. [RetailEdge](https://www.softwareadvice.co.nz/software/1162/retailedge) — 4.8/5 (186 reviews) 5. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.2/5 (549 reviews) ## Reviews ### "Great software with lots of glitches and little support" — 4.0/5 > **Derek Thomas** | *17 October 2018* | Performing Arts | Recommendation rating: 7.0/10 > > **Pros**: The Software is very simple and easy to use with the freedom to do essentially anything you want so long as you know how to use it properly. Most system errors and glitches are user glitches, though some vital software issues still exist. > > **Cons**: Mainly that when there is a serious issue, support is one of the hardest things to get. Considering that so many businesses use your system, a far better support network and emergency support needs to be implemented. Every person I've met who works for or uses RapidPOS has this one complaint. 24/7 support is advertised but the reality is that you can submit an email and you should get support by the following morning, and there is no phone number that works with our store, every support number claims they are with another division and we just need to use the email. > > Rapid POS is a very useful and well made piece of software, but the fact that it is used to run stores leaves you and us vulnerable when something does go wrong. I am the most tech savvy person at our store and I still have issues fixing some of these inconsistencies. The service is great but it's not as worth it when one issue causes such a big pause in business. ----- ### "RECOMMEND\!" — 5.0/5 > **Tyler** | *2 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I liked that they are quick, efficent, and thorough with implementation and support requests as well as for programming. A phenomenal company to deal with\! > > **Cons**: There is literally nothing I can think of to say negatively about Rapid POS. If there software will fit your business (retail) then you will not be dissapointed with their service and product. > > RapidPOS is an absolutely fantastic Point of Sale provider. Counterpoint is an extremely mature and well-written software that is still actively being supported and developed by the manufacturer as well as Rapid provides custom solutions when NCR doesn't move fast enough. Every single person I've interacted with at the company has been great to deal with and have gone above and beyond. ----- ### "Partnering with this local provider is worth it." — 4.0/5 > **Heather** | *16 October 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It handles lots of complicated inventory like sized items and infrequent items well. I also appreciate that the front end is pretty easy to teach and that the basics are the same throughout each module. > > **Cons**: Updates are troublesome and rare address things that are of concern to us, yet cause issues anyway. Staying updated is expensive. > > Working out solutions that will work for us has been Rapids forte. They got to know our business and they have partnered with us on finding answers to tough questions. ----- ### "Rapid POS Review" — 5.0/5 > **Verified Reviewer** | *16 October 2018* | Luxury Goods & Jewelry | Recommendation rating: 9.0/10 > > **Pros**: Rapid POS offers a suite of services for the retail experience. The support team is knowledgeable, pleasant, and efficient when it comes to servicing. In the small time that I've been with Rapid POS, we've been able to accomplish many of our retail goals including designing the customer experience from an end user point of view. > > **Cons**: At this time the thing I like the least about this software is the inability to use my native language diacriticals. They are working on this :) > > The main objective I reached out to Rapid POS is to have a team by our side to ensure that we can create the ideal retail experience in-store and online for our retail business including the end user experience as well as the ability evaluate and report against the various aspects of business needs. With RapidPOS by my side, I am able to focus on building my business potential. ----- ### "Good Software with Good Support" — 4.0/5 > **Verified Reviewer** | *19 October 2018* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Plenty of functionality for both inventory and point of sale. Responsive customer support, usually within a couple hours. Emergency support available when needed. > > **Cons**: Tricky to customize if you need to, not a lot of options for add-ons. Sometimes customer support's answers vary depending on who you speak to. > > Very good overall, no major complaints\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/285338/rapid-pos?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/285338/rapid-pos) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data