--- description: Review of VSLogger Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VSLogger | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [VSLogger](/software/28517/vslogger-call-recorder) # VSLogger Canonical: https://www.softwareadvice.co.nz/software/28517/vslogger-call-recorder Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/28517/vslogger-call-recorder?page=2) > VSLogger is an on-premise call recording solution for small and midsize businesses. It offers services to call centers, financial institutions, insurance agencies, law practices, government organizations and other industries. The key features of VSLogger are call recording, quality control evaluations, reviews, live performance dashboards, and business intelligence. It also offers coaching, screen capture, workflow optimization and reporting capabilities to the users. VSLogger can be integrated into various phone devices and computers. It supports analog, digital, private branch exchange (PBX) extensions, VoIP and other phone lines. The quality control module of the software allows managers to monitor the performance of and provide relevant training to chat agents. The work status module provides a real-time view of agents’ work and breaks time to all managers. VSLogger is available on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is offered via phone during business hours on weekdays and through an online knowledge base. > > Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Versadial Solutions - **Location**: Irvine, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$960.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Price depends on number of lines and hardware. Subscription and one-time purchase options are available. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, United Kingdom, United States, Uruguay, Venezuela ## Features - Access Controls/Permissions - Archiving & Retention - Call Centre Management - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Tagging - Caller ID - Customisable Reports - Event Triggered Actions - On-Demand Recording - Recording - Reporting & Statistics - Scheduled Recording ## Integrations (2 total) - 3CX - MiVoice Business Solution ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Related Categories - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Alternatives 1. [Fathom](https://www.softwareadvice.co.nz/software/423207/fathom) — 5.0/5 (807 reviews) 2. [Clari Copilot](https://www.softwareadvice.co.nz/software/88654/wingman) — 4.7/5 (313 reviews) 3. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews) 4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews) 5. [Gong.io](https://www.softwareadvice.co.nz/software/75783/gong) — 4.8/5 (560 reviews) ## Reviews ### "Very useful apllication" — 5.0/5 > **Verified Reviewer** | *4 November 2019* | Shipbuilding | Recommendation rating: 10.0/10 > > **Pros**: First off all I most like quality of record calls. > > **Cons**: Sometimes by himself turn off recording. I notice that is happenig when my phone get update. > > I have to say, helps me a lot when I am in some noise and I can not hear the speaker very well. And I am most tome in noise. Just find quiet place and play a saved call. Irreplaceable\! ----- ### "Call Recording" — 5.0/5 > **JACKSON** | *31 October 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Stable system and Good Technical Support,Easy to use > > **Cons**: Price of product is litte higher compared to other recording ----- ### "Intercam" — 4.0/5 > **Rafael** | *11 June 2019* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, quick response in case of issues with the system. > > **Cons**: Expensive cost of support and licenses, and non spanish support > > Would like to have representation in Mexico with local support. ----- ### "Professional, and knowledgeable experience." — 5.0/5 > **Jim** | *5 July 2017* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: The easy of use, progressively making software improvements, customer and technical support I get from customer service agent in the support group as well as the the online support documents. > > **Cons**: More YouTube videos showcasing the product as well as technical videos on how to troubleshoot, upgrade the Adutante software. If there was a video walking a customer through the process on generating the web browser certificate creation is beneficial. > > Less administration, management and more accessibility to access the recordings. ----- ### "Great product\! Simple to use\!" — 5.0/5 > **Kira** | *20 September 2016* | Import & Export | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. > > We utilize the product to listen and record phone conversations on a daily basis. Multiple managers have access and we have had great success monitoring calls for quality. The most recent interaction with Versadial was for HELP\! Recently, we had to have a review on how to setup groups and seating, etc. We had an excellent experience with tech support. Thank you so much\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/28517/vslogger-call-recorder?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/28517/vslogger-call-recorder) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data