---
description: Review of IRIS Elements Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: IRIS Elements | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# IRIS Elements

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> IRIS Elements is designed for accountancy firms looking for a cloud-first approach to compliance, client management and practice operations. &#10;&#10;Many firms are searching for ways to reduce administrative effort, improve collaboration and adopt technology that supports flexible working. IRIS Elements addresses these challenges by providing a connected cloud platform that brings together tax, accounts production, anti-money laundering, onboarding and practice management capabilities. &#10;&#10;The platform enables firms to work from a single client record, reducing duplicate data entry while improving visibility across teams and client engagements. By connecting workflows, firms can improve efficiency and maintain better control over important deadlines and compliance requirements. &#10;&#10;IRIS Elements is particularly suitable for firms modernising legacy processes or building a more scalable cloud-based technology strategy. Its modular approach allows firms to adopt the functionality they need today while retaining flexibility for future growth. &#10;&#10;Ideal for: &#10;&#10;• Cloud-first accountancy firms &#10;&#10;• Growing practices &#10;&#10;• Firms modernising legacy systems &#10;&#10;• Teams seeking flexible remote working &#10;&#10;• Practices wanting connected compliance processes
> 
> Verdict: Rated **3.6/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 17 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.2/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: IRIS Software Group
- **Founded**: 2004

## Commercial Context

- **Starting Price**: £1.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Accounting
- Accounting Integration
- Compliance Management
- Corporate/Business
- Customisable Templates
- Data Import/Export
- Document Management
- Document Storage
- Document Templates
- Electronic Filing
- Electronic Submission
- Sales Tax Management
- Tax Calculation
- Tax Filing
- Tax Forms
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Tax Practice Management Software](https://www.softwareadvice.co.nz/directory/4237/tax-practice-management/software)

## Related Categories

- [Tax Practice Management Software](https://www.softwareadvice.co.nz/directory/4237/tax-practice-management/software)
- [Tax Preparation Software](https://www.softwareadvice.co.nz/directory/4497/tax-preparation/software)
- [Corporate Tax Software](https://www.softwareadvice.co.nz/directory/4282/corporate-tax/software)

## Alternatives

1. [TaxDome](https://www.softwareadvice.co.nz/software/335839/taxdome) — 4.7/5 (3626 reviews)
2. [MyTAXPrepOffice](https://www.softwareadvice.co.nz/software/285311/mytaxprepoffice) — 4.6/5 (241 reviews)
3. [TurboTax Business](https://www.softwareadvice.co.nz/software/327542/turbotax-business) — 4.5/5 (276 reviews)
4. [Drake Tax](https://www.softwareadvice.co.nz/software/444430/drake-tax) — 3.8/5 (116 reviews)
5. [UltraTax CS](https://www.softwareadvice.co.nz/software/222622/ultratax-cs) — 3.6/5 (25 reviews)

## Reviews

### "Power & IRIS Elements" — 5.0/5

> **Adam** | *7 August 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about IRIS Elements is the single source of truth it offers through a unified database across modules, which makes managing client data straightforward and consistent. The ease of use stands out – it’s intuitive and user-friendly, even for new staff. I also appreciate that the product is continually being improved, with regular updates that show the developers are listening to user feedback and actively enhancing functionality.
> 
> **Cons**: The main limitation for us is the lack of integration with Zapier, which restricts our ability to build automations across platforms and connect with other parts of our tech stack.
> 
> Our overall experience with IRIS Elements has been very positive. It’s a good product that helps free up time for our team. The built-in automations support consistent and professional client communication, which is crucial in delivering a high-quality service. With further improvements to integrations, it has the potential to be an even more powerful part of our firm’s operations.

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### "Excellent online accounting software" — 5.0/5

> **Andrew** | *6 October 2025* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and available anywhere online so not limited to one computer. The cost is good and offers a number of licences depending on your requirements. I had one query which was quickly resolved by their online support.
> 
> **Cons**: The licencing is a challenge to get all of the products within the same licence period with a very long 90 day notice length.
> 
> Very good with onboarding help provided via online face to face support to get me up and running very quickly.

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### "Iris Elements is full of bugs" — 1.0/5

> **Mark** | *1 September 2026* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. The software is full of bugs and initially corrupted Accountancy suite on transferring over. Technical support is rubbish and we ended up sorting some of the problems out ourselves.
> 
> **Cons**: Our experience of IRIS Elements has been extremely disappointing.&#10;&#10;We moved to Elements expecting a more modern and integrated practice management solution, particularly for quotations, letters of engagement, accounts and tax work. In practice, we found additional licensing requirements, extra costs, workflow limitations and functionality differences that were not clear to us before we committed.&#10;&#10;The system itself is full of bugs and we also experienced problems with data import, additional manual processes, functionality gaps compared with the legacy IRIS products, and issues that increased staff time and the risk of error.&#10;&#10;IRIS has since acknowledged that some aspects of the Proposal Manager requirement and user licensing could have been clearer, but has still refused to allow us to exit the remaining contracts without further charges.&#10;&#10;We have now moved our entire practice to another provider.&#10;&#10;Based on our experience, I would strongly recommend that any firm considering IRIS Elements gets every licensing requirement, workflow and limitation confirmed in writing before signing.
> 
> Shocking customer service and technical support. We were mis-sold the system and our account manager never took calls from us to sort the problems out.

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### "Self-filers: check very carefully before committing to IRIS Elements" — 1.0/5

> **paul** | *19 September 2026* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: Accounts Production ultimately allowed me to prepare and successfully submit my statutory accounts to Companies House.
> 
> **Cons**: I could prepare my accounts, but could not file my own CT600 as a non-agent. IRIS then refused to cancel my 12-month subscription.
> 
> I purchased IRIS Elements because I wanted to prepare and file the accounts and Corporation Tax return for my own limited company. I am a company director, not an accountant or tax agent.&#10;&#10;I initially used the trial and subsequently paid for/upgraded the products I needed. I connected QuickBooks, worked through Accounts Production, mapped my accounts and successfully submitted my statutory accounts to Companies House.&#10;&#10;The serious problem arose when I tried to submit my Corporation Tax return to HMRC.&#10;&#10;I was able to prepare the CT600, attach the accounts, pass the HMRC validation checks and get all the way to the filing stage. After numerous unsuccessful submission attempts, I contacted IRIS technical support.&#10;&#10;I explained that I was filing for my own limited company and was not an accountant or registered tax agent. According to what I was then told by technical support, the filing setup I was trying to use was not available to me as a non-agent/self-filer.&#10;&#10;This was information I believe should have been made completely clear before I paid and committed to a 12-month subscription.&#10;&#10;I subsequently asked IRIS to cancel my subscription because the software could not fulfil the purpose for which I had bought it. My cancellation request was refused.&#10;&#10;What makes this particularly frustrating is that I had already invested a substantial amount of time setting up the software, connecting QuickBooks, preparing the accounts and producing the Corporation Tax returns before discovering the limitation at the final filing stage.&#10;&#10;My advice to any small limited-company director considering IRIS Elements is simple: before purchasing, get written confirmation that the exact subscription you are buying supports filing your own company's CT600 as a non-agent/self-filer using your own Government Gateway credentials.&#10;&#10;Do not assume that being able to prepare a Corporation Tax return means you will necessarily be able to submit it yourself.&#10;&#10;I wish this distinction had been made clear to me before I subscribed.&#10;&#10;I have documented my experience in more detail, including the steps I went through and the issues I encountered, at elements-iris.co.uk.

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### "Iris review" — 5.0/5

> **Paul** | *7 August 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: It’s web based and so that enables great accessibility and not relying on updates to download and install.
> 
> **Cons**: Having to get used to a new system is never the best thing but it’s user friendly and I found it quick to learn.
> 
> Iris is a known company to me and when I found Elements and its costs, I did not hesitate and I’m so glad that I did.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/285163/taxfiler)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/tax-practice-management/taxfiler-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/285163/taxfiler> |
| en-GB | <https://www.softwareadvice.co.uk/software/285163/taxfiler> |
| en-IE | <https://www.softwareadvice.ie/software/285163/taxfiler> |
| en-NZ | <https://www.softwareadvice.co.nz/software/285163/taxfiler> |

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