---
description: Review of PayWhirl Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PayWhirl | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Recurring Billing Software](/directory/3324/recurring-billing/software) > [PayWhirl](/software/283895/paywhirl-recurring-payments)

# PayWhirl

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> PayWhirl is a cloud-based solution that helps businesses manage subscription billing and recurring payments via a unified portal. The software allows organizations to send custom emails/invoices or communicate with clients using predefined templates.&#10;&#10;PayWhirl allows enterprises to embed a personalized widget or self-service portal to the existing website, letting customers log in and manage subscription plans. It offers various features such as one-time payments, secure gateway connections, API, and more. &#10;&#10;PayWhirl allows users to track monthly revenue and gain insights into sales metrics, annualized run rate (ARR), customer lifetime value (CLV) and other metrics.
> 
> Verdict: Rated **4.3/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 16 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PayWhirl
- **Location**: Ventura, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$249.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Starter - $0/month (3.0% per transaction)&#10;Business Pro - $49/month (2.0% per transaction)&#10;Business Plus - $149/month (1.0% per transaction)&#10;Business Ultimate - $249/month (0.5% per transaction)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Contact Database
- Dunning Management
- Multi-Currency
- Multiple Payment Options
- Payment Processing
- Recurring Invoicing
- Recurring/Subscription Billing
- Subscription Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Recurring Billing Software](https://www.softwareadvice.co.nz/directory/3324/recurring-billing/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26302 reviews)
2. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8394 reviews)
3. [QuickBooks Desktop](https://www.softwareadvice.co.nz/software/17316/quickbooks-pro) — 4.4/5 (2552 reviews)
4. [Xero](https://www.softwareadvice.co.nz/software/2976/xero) — 4.4/5 (3273 reviews)
5. [FreshBooks](https://www.softwareadvice.co.nz/software/135928/freshbooks) — 4.5/5 (4507 reviews)

## Reviews

### "Paywhirl on Shopify is a breeze" — 4.0/5

> **Colin** | *13 December 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to set up monthly orders and process payments - cost effective and easy to set up
> 
> **Cons**: One of the products we sell comes in different flavours. It would be great if we could set up a subscription which enables customers to receive different flavours each month.
> 
> Overall I like this product... once the other features are included it will be a very versatile plugin for our Shopify store

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### "The PayWhirl Recurring Payment System." — 5.0/5

> **Gary** | *19 September 2025* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The PayWhirl interface is straight-forward and easy to understand.  I did not have to waste a lot of time learning the platform.
> 
> **Cons**: There could be more flexibility concerning the look and feel of the shopping cart when added to a site.
> 
> The PayWhirl platform is easy to work with and has some of the most intuitive tools / options out there.  I find the platform to be generally superior to payment systems that are significantly more expensive.

-----

### ""Terrible experience that negatively impacted our cash flow."" — 1.0/5

> **Rob** | *8 August 2023* | Fine Art | Recommendation rating: 0.0/10
> 
> **Pros**: I like nothing about this app, canceling our sub.
> 
> **Cons**: App working as it should.Customer service.Website support.
> 
> I had to get a support rep to help since the directions on the site for set up are outdated (as per the rep), but I assumed it was set up correctly after having their help. Wrong.Unfortunately with each payment (of a four payment plan), it places a new order and charges us for the on-demand product cost. Now I have to cancel all orders, refund everyone and figure out how I'm going to get these customers back.And of course, support takes way too long to respond, already a few hours in with no resolution to the second issue within two weeks of using the app. They told me to refund on Shopify, I do so and it says "request declined."I'm assuming what they didn't tell me was that I needed to cancel the subscription first so I did it in reverse and hope it works. Not sure until I see us the biz refunded for multiple orders.If the website support is outdated (and wrong), two reps don't know what they're doing ,and support takes way too long), how can you trust this app?

-----

### "Pretty seamless" — 5.0/5

> **Carrie** | *29 September 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: It was easy to set up and integrate to my website. Customer service has been great. Honestly it has gone seamlessly.
> 
> **Cons**: Nothing I can think of. I don't like wasting my time figuring out new programs and it went quickly.
> 
> Great\! I will use it for a long time for my box subscription.  It works good. I dont really have much more to say.

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### "Reliable, Intuitive Subscription Billing, but limited out-of-the-box checkout design flexibility" — 5.0/5

> **Verified Reviewer** | *9 March 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: PayWhirl is intuitive and quick to set up, and supports very flexible subscription billing rules / use cases in comparison to its competitors: Trial periods, period skipping, period-based coupon rules. Wrapped up in a highly intuitive, clean interface, managing subscribers is easy and billing errors are easily avoided. PayWhirl also provides a self-service account portal for customers to view and edit their subscriptions.
> 
> **Cons**: PayWhirl offers API access to integrate with their billing engine that offers limitless possibilities for implementation. Without custom development, using PayWhirl means embedding their front-end checkout interface for customers - and the customization capabilities in terms of design, formatting, and the general checkout progression is limited. Custom CSS can be added for formatting, but it becomes inconvenient to edit via custom code. In the end, the built-in customization capabilities for the customer-facing checkout could be improved greatly - Otherwise, many administrators will be forced to complicate their IT with an API integration with the only reason being to adequately design their customers' checkout experience.
> 
> PayWhirl makes subscription billing automation easy - reducing the amount of human resources spent manually billing customers and correcting billing errors.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/283895/paywhirl-recurring-payments)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/accounting/paywhirl-recurring-payments-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/283895/paywhirl-recurring-payments> |
| en-GB | <https://www.softwareadvice.co.uk/software/283895/paywhirl-recurring-payments> |
| en-IE | <https://www.softwareadvice.ie/software/283895/paywhirl-recurring-payments> |
| en-NZ | <https://www.softwareadvice.co.nz/software/283895/paywhirl-recurring-payments> |

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