--- description: Review of MX Merchant Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MX Merchant | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [MX Merchant](/software/282407/mx-merchant) # MX Merchant Canonical: https://www.softwareadvice.co.nz/software/282407/mx-merchant Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/282407/mx-merchant?page=2) > MX Merchant is a payment processing software that helps businesses manage gift cards, point of sale transactions, receipt printing and recurring billing operations. The platform enables administrators to verify the availability of funds and track approved as well as declined payments. Managers can define lower and upper limits for transactions and block transactions from selected IP addresses. Additionally, MX Merchant allows teams to secure sensitive information in accordance with secure sockets layer (SSL) compliance protocols. MX Merchant lets businesses integrate the system with several third-party applications including SchoolAuction.net. > > Verdict: Rated **3.3/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 8 Reviews | | Ease of Use | 3.4/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: eCom Merchant Solutions - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User - **Pricing Details**: Starting Price: $20.00/month/user - **Target Audience**: 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Debit/Credit Card Processing - Electronic Signature - Online Payments - Recurring/Subscription Billing - Reporting/Analytics ## Integrations (1 total) - SchoolAuction.net ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) ## Alternatives 1. 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It integrates very well and error-free with Authorize.net and deposits are reflected in your pending balance almost immediately, which is useful for projections and planning. > > **Cons**: The funding times are a bit on the slow side sometimes, but nothing really slower than what most other providers of this type offer. The setup can be a bit confusing if you aren't used to not being the one to do everything. It is really more of a hands-off approach in my experience, from the user's end, which I found wasn't communicated too well to me. However, after setup, all has run smoothly since then. ----- ### "Wish we would’ve switched sooner" — 4.0/5 > **Jennelle** | *31 August 2019* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: We use this software to process payments for our business each day. We’ve been saving a lot of money each month through using this processing system. The set up was easy and customer service has been great. > > **Cons**: The receipts that our clients receive do not look as professional and “put together” as other payment processing systems we’ve used. Their website is also not mobile friendly, but perhaps they have an app for administrators that I’m not aware of. > > Overall, we are saving money and we are happy with our experience with this\! ----- ### "MX Merchant-Priority Payment cheated me out of $886" — 1.0/5 > **Mark** | *25 April 2023* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: MX Merchant-Priority Payment cheated me out of $886 > > **Cons**: Their security system was breached. I had nothing to do with it and still can't understand why this is costing me $886 when I did nothing wrong\!\!\!\! When I log in I have to get a 6 digit code on my phone to get in thru the 2 step verification: how did the criminals get in without this code? I sure didn't give it to them. I have been a customer over a decade and thru a few ownership changes and I can't believe I am being treated this way. My time has been wasted and my money has been taken without a fiar reason and no means to appeal this arbitrary decision of yours to keep $886. It was Priority-MX Merchants security that was broken into. When \[sensitive content hidden\] called and said she would work on getting the money back, I thought it was more of a formality. No one has explained why I should have to pay, where it says in the contract that you can charge me for this. I called once the account was closed and set up a new account. I will be contacting my lawyer about this matter (another waste of time and money) and will post this letter on all available social media platforms. Your decision and the way it was handled was terrible. I have now found a new processor whose fees are lower and hopefully I can save enough there to cover the cost of you screwing me over. You should be ashamed of you the way this was handled not to mention this was just bad business. ----- ### "Great for credit card processing" — 5.0/5 > **Hunter** | *18 September 2017* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I like how it is easy to take customers credit cards with quick pay. And it tracks the charges we have > > **Cons**: The only con i have is you can not email and print a receipt at the same time. Everything else is great > > Great for credit cards ----- ### "Easy to use" — 5.0/5 > **Donetta** | *24 January 2019* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: I know I don't use this product to it full potential. All I can say is compared to our last merchant account this is much easier to use on both the charging side and the banking side. They are quick to get money in your account. Fees are low. Easy to learn. > > **Cons**: I don't have an complaints at this time. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/282407/mx-merchant?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/282407/mx-merchant) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data