--- description: Review of Mobile Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mobile Service | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [Mobile Service](/software/282188/mobile-service) # Mobile Service Canonical: https://www.softwareadvice.co.nz/software/282188/mobile-service Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/282188/mobile-service?page=2) > Designed for small to large businesses in the services industry, Mobile Service is a field service management tool that helps manage customer orders, ticketing, scheduling, dispatching and more. It enables supervisors to handle their field technicians, track their work, and increase efficiency. With Mobile Service, managers can easily track the location of their technicians as well as the jobs in real-time. The platform allows administrators to send invoices directly to customers and obtain signatures on the job site. It provides a GPS tracking feature, which helps managers generate route optimization reports that save time and fuel while increasing the punctuality of the technicians. Additionally, Mobile Service extends customer support via phone, email and chat. > > Verdict: Rated **4.4/5** by 22 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 22 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Expert Service Solutions - **Location**: Poway, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Contact Expert Service Solutions for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Alerts/Notifications - Billing & Invoicing - Contact Database - Contract/License Management - Customer Database - Dispatch Management - Electronic Signature - GPS - Inventory Management - Job Management - Mobile Access - Online Time Clock - Payment Collection in the Field - Quotes/Estimates - Real-Time Updates - Route Optimisation - Routing - Scheduling - Service History ## Integrations (1 total) - QuickBooks Online Accountant ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.co.nz/directory/411/service-dispatch/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (411 reviews) 3. [BuildOps](https://www.softwareadvice.co.nz/software/426830/buildops) — 4.5/5 (151 reviews) 4. [Service Fusion](https://www.softwareadvice.co.nz/software/5783/service-fusion) — 4.3/5 (290 reviews) 5. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (325 reviews) ## Reviews ### "On the other hand, it is a powerful program that helps us communicate with customers in an elegant m" — 5.0/5 > **Ramy** | *25 August 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The best thing is the support team available around the clock to solve any problem. It is very nice that you find someone who can contact you at any time, in addition to technical support services, program prices and speed, and they are able to solve any problem as quickly as possible. Also, the training programs available are very valuable and help in the availability of trained workers. To the fullest > > **Cons**: I do not think that there are any defects, and if the Internet speed in my country is weak, this does not mean that it is a defect in the program, unless there is a solution from the support team of the program ----- ### "A great product to keep our business running smoothly" — 5.0/5 > **Jennifer** | *16 December 2016* | Construction > > We have been a customer of Mobile Service for over 6 years. There were not a lot of products that catered to the service industry when we were searching for a product. The nice part is that they have grown and evolved with us over time. The customer service we receive when we have an issue is outstanding. We never feel dumb when we make an error\! This product helps us be more efficient by allowing us to dispatch calls, see where the techs are by their status, have the techs take pictures that attach to the work order, get signatures and capture all the pertinent information of what was done on the job without having to have someone retype or migrate it into our software. We are in the garage door industry and highly recommend Mobile Service. ----- ### "UCE Review" — 3.0/5 > **Antonia** | *1 October 2018* | Construction | Recommendation rating: 5.0/10 > > **Pros**: Clearly indicates which locations are due for maintenance (if contracts are correct) > > **Cons**: Transferring information from one mechanic to another (or from Ticket to ticket) is difficult. ----- ### "Mobile Service Positive Experience" — 4.0/5 > **Renny** | *6 December 2016* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ease of use and the way that it allows us to communicate with our field technicians with ease. > > **Cons**: There have been glitches in the software that have caused some issues from time to time. > > Implementing Mobile Service has been a process and has had it's challenges internally, but the app has been pretty easy to learn, use and understand. The customer service that has accompanied the app has been second to none and is worth every dollar that has been spent. Anita and her team are nice, knowledgeable and are always willing to help however possible at any time. I would recommend Mobile Service and this team to anyone\! ----- ### "Improve work flow....Reduce expenses" — 5.0/5 > **Eileen** | *6 December 2016* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Easy of use for all. > > We have been using Mobile Service since 2010 and have not had any regrets. It has made life easier for all concerned and increased our workflow. It has also reduced paper. printing and storage cost as well. Great investment. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/282188/mobile-service?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/282188/mobile-service) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data