--- description: Review of Fusion Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fusion | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [Fusion](/software/280009/innosoft-fusion) # Fusion Canonical: https://www.softwareadvice.co.nz/software/280009/innosoft-fusion Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/280009/innosoft-fusion?page=2) > Fusion helps businesses create and manage a database of contacts. It allows users to keep track of all their contacts met via conferences, seminars, and other events as well as organize them by company, industry, or location. Using Fusion, teams can quickly find contact information such as names, email addresses, phone numbers, physical addresses, social media accounts and more according to requirements. The solution provides a suite of CRM, ERP, and financial modules with tools for marketing automation and sales forecasting. > > Verdict: Rated **4.4/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 34 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: InnoSoft Canada - **Founded**: 2006 ## Commercial Context - **Starting Price**: CA$0.01 - **Pricing model**: Per User - **Pricing Details**: Pricing is based on the size of your customer base - **Target Audience**: 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Check-in/Check-out - Class Scheduling - Contract/License Management - Email Marketing - Email Templates - Equipment Tracking - Facility Management - Facility Scheduling - Family Memberships - Information Hub - Inventory Tracking - League/Team Management - Marketing Automation - Membership Management - Mobile App ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software) ## Related Categories - [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software) - [Sports League Software](https://www.softwareadvice.co.nz/directory/4434/sports-league-management/software) - [Class Registration Software](https://www.softwareadvice.co.nz/directory/4580/class-registration/software) - [Student Information Systems](https://www.softwareadvice.co.nz/directory/4228/student-information-system/software) - [Student Engagement Software](https://www.softwareadvice.co.nz/directory/4330/student-engagement/software) ## Alternatives 1. [Daxko Operations](https://www.softwareadvice.co.nz/software/73761/daxko-operations) — 4.5/5 (168 reviews) 2. [AllBooked by Skedda](https://www.softwareadvice.co.nz/software/526011/AllBooked) — 4.8/5 (70 reviews) 3. [Dash](https://www.softwareadvice.co.nz/software/354059/daysmart-recreation) — 4.2/5 (31 reviews) 4. [in2](https://www.softwareadvice.co.nz/software/421029/in2) — 4.5/5 (37 reviews) 5. [EZFacility](https://www.softwareadvice.co.nz/software/85118/ezfacility) — 4.4/5 (128 reviews) ## Reviews ### "Very pleased with the capabilities and ease of this product" — 5.0/5 > **Verified Reviewer** | *1 February 2018* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The user-friendly dashboard and the extensive capabilities of the program RE marketing, membership, and customer service. > > **Cons**: There were a few updates needed and the company indicated that they are waiting for enough people to request the changes rather than implementing them proactively. ----- ### "I \<3 Innosoft Fusion" — 5.0/5 > **Nina** | *4 January 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love that this software is dedicated to the success of recreation programs. The Development team, Client Success specialists, Education team and Executive Team are consistently working towards providing a solution which meets the needs of and continues to grow with the ever-evolving field of collegiate recreation. Innosoft Fusion is the BEST software on the market, bar none\! It's user friendly, versatile and has helped us further our mission with ease. > > **Cons**: I have worked with Innosoft Fusion very closely for the past two years. During that time, I have developed a phenomenal working relationship with the team. They work diligently to ensure all users and clients are heard, creating new features and functionalities to help better their solution. I would love to see a quicker turnaround on new features. However, both development and Client Success Specialists have always been transparent about what is feasible given their release schedule. > > Innosoft Fusion has helped our department to achieve a level of excellence than any other software solution could. I have full confidence that this software will continue to be the top-of-the-line solution for years to come. Innosoft has helped me to create a system for measuring impact/reach of marketing campaigns, provide regular communication to members, provide an excellent service experience (Sales, Facility Access, Registrations), and has continued to inspire us to keep pushing boundaries as we evolve with the field of Recreation. I love this company, I value the Innosoft team and I would recommend Innosoft Fusion to everyone (And I do\!). ----- ### "Fusion" — 3.0/5 > **Erica** | *4 January 2019* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation. > > **Cons**: We have had several times where our website and client have been down for hours which has negatively affected our services and programs\! > > Overall, Fusion meets the majority of our facility, program and service needs as a department. ----- ### "Fusion ECU" — 4.0/5 > **Kristen** | *11 April 2019* | Recreational Facilities & Services | Recommendation rating: 8.0/10 > > **Pros**: Fusion is a very easy software to learn for both customers and staff. Their customer support is top-notch and always super quick to respond and resolve issues. They also have an Ideas Portal where customers can submit ideas and vote on ones for future implementation. I like that they actually take these ideas into consideration because they have already planned to implement several of the ideas that received the most votes from customers. They also have a very informative online manual that shows screenshots and step-by-step instructions on most aspects of the software. > > **Cons**: Fusion lacks a few features we wish it had such as a Charge to Account payment option, deposit for summer camps, ability to check in participants for programs by offering (not just schedule), and ability to attach waivers to multi-visit passes and lockers. I will say that they are working on the deposit feature, however it won't be ready until this summer after camp registrations have already started. I also wish there was a way to do discounts on line for things like a member registering their child for a certain number of weeks without us having to do it on the back-end manually. > > Fusion has been great to work with. They are always very helpful and eager to help find a solution to problems we run in to. Can't wait for the new release to come out and for us to launch the FusionGO app next month. ----- ### "Easy and adaptable with excellent support." — 5.0/5 > **Rebecca** | *15 January 2019* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: The ease of use for both administrators and customers. We call this our enterprise system as it does almost everything for us. This makes locker clean out a breeze. But most importantly the quick response time provided by the support staff when there is an issue is fantastic. Even as the company grows they have not compromised on this area and it is greatly appreciated. > > **Cons**: The areas for us that still need work are Group Fitness, Scheduling, and Reports. They are working on all of these. One size fits all reporting works for some reports but each user has different requirements in regards to data. Group Fitness bulk class scheduling with individual class sign ups, and tracking no shows is highly desirable. Different methods for scheduling bulk scheduling one type of class for multiple days throughout the semester at different times with editing. > > It truly is an enterprise system, a one stop shop for not only us as administrators for memberships, programs, services, and data but also a single log in for our members to engage with our department. From implementation and updates, to meeting our ever changing needs Innosoft has been responsive every step of the way. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/280009/innosoft-fusion?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/280009/innosoft-fusion) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data