--- description: Review of Convoso Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Convoso | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Convoso](/software/2799/safesoft-contact) # Convoso Canonical: https://www.softwareadvice.co.nz/software/2799/safesoft-contact Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/2799/safesoft-contact?page=2) > Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers across various industries, including BPO, financial services, home services, insurance, lead generation, legal, real estate, solar, and telemarketing. It helps businesses manage customer engagement processes more efficiently. The software uses advanced conversational AI to interpret complex customer inputs and provide natural responses in both voice and text formats. Virtual agents handle tasks such as lead qualification, scheduling callbacks, and sending reminders. The system supports workflow automation and operational efficiency. The platform includes compliance tools to assist businesses in adhering to telemarketing regulations. It offers multimode dialing support for various dialing methods to improve contact rates. Intelligent virtual agents enable call centers to manage more customer interactions while reducing operational costs. Reporting features allow businesses to monitor campaign performance and track metrics for ongoing improvement. > > Verdict: Rated **4.5/5** by 386 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 386 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) - [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Telemarketing Software](https://www.softwareadvice.co.nz/directory/4239/telemarketing/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews) 2. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1200 reviews) 3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (314 reviews) 4. [Intermedia Unite](https://www.softwareadvice.co.nz/software/146704/intermedia-unite) — 4.7/5 (188 reviews) 5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews) ## Reviews ### "great work space" — 5.0/5 > **Anonymous User** | *24 December 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: its very easy to use and very easy to learn its easy to work with it has a great way of doing things easy. > > **Cons**: their dont seem to be nothing much wrong with convoso but it does be slow with calls some times but not all the time > > rightnow its doing great its been awhile since the calls have been slow its a great price and easy to use ----- ### "best ive used" — 5.0/5 > **Maria Desiree** | *12 February 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: they way they help to solve any problem I have always make sure they get everything you need to be successful. > > **Cons**: Nothing I can say bad about them. They do everything I ask of them best company I used thus far. I would recommend. > > Really good company I would recommend makes my job a lot easier we tried others in the past and nothing compares ----- ### "Updated Review" — 4.0/5 > **Daniel** | *8 April 2025* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: More reliable than some competitors our company has tried. > > **Cons**: Customer support can be slow at times, with challenges getting answers from support staff in a timely manner. > > Pretty solid servicing a medium sized team overall. ----- ### "Ominipresent and Ominipotent potential" — 5.0/5 > **Olamide** | *12 February 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: the ease of access with user friendly interface makes convoso very efficient for everyday operations. > > **Cons**: requires stronger and stable internet connection to function optimally. System responsiveness and call quality maybe affected by weak internet connection. > > without further Ado, Convoso has really made working in my supervisory role the most seamless. It has helped me manage all my tasks and given me an omnipresent eyes on all my team members ----- ### "My Convoso Experience" — 5.0/5 > **Brix** | *12 February 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: User interface design is easy to understand. Creating customer reports is super simple and easy. As a manager who uses convoso, I had an easier time using it than my previous dialers. > > **Cons**: Some of the custom reports get a little buggy. It used to be more convenient but if you have a lot of custom reports generated and you select one, you would have to scroll all the way up instead of automatically being at the top. > > My experience so far has been great. I've tried several dialers in the past and so far convoso has been one of the easiest and nicest looking dialer. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/2799/safesoft-contact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data