--- description: Review of Convoso Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Convoso | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Convoso](/software/2799/safesoft-contact) # Convoso Canonical: https://www.softwareadvice.co.nz/software/2799/safesoft-contact Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/2799/safesoft-contact?page=2) > Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs. Convoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents. Intelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence. > > Verdict: Rated **4.5/5** by 395 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 395 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Notifications - Answering Machine Detection - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) - [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software) - [Contact Centre Software](https://www.softwareadvice.co.nz/directory/4389/contact-center/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Telemarketing Software](https://www.softwareadvice.co.nz/directory/4239/telemarketing/software) ## Alternatives 1. 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[Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (143 reviews) ## Reviews ### "great work space" — 5.0/5 > **Anonymous User** | *24 December 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: its very easy to use and very easy to learn its easy to work with it has a great way of doing things easy. > > **Cons**: their dont seem to be nothing much wrong with convoso but it does be slow with calls some times but not all the time > > rightnow its doing great its been awhile since the calls have been slow its a great price and easy to use ----- ### "Off to a great start" — 5.0/5 > **Nicholas** | *18 June 2026* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: The admin interface for dialing and sms strategy is very smooth at setup and nimble when changes are needed to increase contact rates. > > **Cons**: Bulk user uploads only allow for basic creation and not configuration. We add a lot of new lists and need to be able to assign users in bulk, but the current interface requires each individual to be configured. > > Convoso has helped me with contact rates and has provided a great reduction in overall admin time/lift with DID management. The support team is very responsive and up-time has been strong. ----- ### "Updated Review" — 4.0/5 > **Daniel** | *8 April 2025* | Legal Services | Recommendation rating: 5.0/10 > > **Pros**: More reliable than some competitors our company has tried. > > **Cons**: Customer support can be slow at times, with challenges getting answers from support staff in a timely manner. > > Pretty solid servicing a medium sized team overall. ----- ### "Two Weeks In: My Honest Convoso Experience" — 5.0/5 > **Verified Reviewer** | *24 April 2026* | Insurance | Recommendation rating: 5.0/10 > > **Pros**: Two weeks ago we switched to Convoso at Pitch Perfect, and what I liked most is how smooth and efficient the whole workflow feels for me. Everything I need is right in front of me, so I’m not wasting time searching through menus or clicking around. The dialer is fast, the interface is simple, and it keeps me focused on actually talking to people instead of waiting between calls. I also really appreciate how easy it is to access my call recordings directly from the call log. It makes reviewing calls or confirming details quick and stress‑free. Overall, Convoso helps me stay organized, productive, and consistent throughout my shift — and that’s the part I value the most. > > **Cons**: What I liked least about Convoso is the way callback notifications work when I’m already on another call. When I set a callback and the notification pops up at the bottom right corner, it only stays for a second and then disappears. Once it disappears, I can’t click it again or reopen it from the screen. I don’t like that because it makes it easy to miss the callback I just scheduled, and I can’t go back to that exact notification once it’s gone. > > Overall, my experience with Convoso has been positive, especially considering we switched to it just two weeks ago at Pitch Perfect. The system is fast, the layout is simple, and it keeps my workflow organized without feeling overwhelming. I like that everything I need as an agent — my call log, dispositions, recordings, and callbacks — is all in one place, which makes my day run smoother. The dialer is efficient and keeps me on active calls instead of waiting, and accessing call recordings directly from the call log is a big advantage for reviewing details quickly. The only part I don’t like is the callback notification: when I’m already on another call, the reminder pops up for just a second and disappears, and I can’t reopen it or click it again. That makes it easy to miss. But overall, Convoso has made my workflow more consistent, productive, and straightforward, and the transition has been smoother than I expected. ----- ### "Great Program \!" — 5.0/5 > **Ernie** | *18 June 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Convoso is user-friendly, reliable, and helps improve productivity with its efficient dialing and reporting tools. It’s been a great platform for managing outreach and tracking performance. > > **Cons**: At times, the platform can feel a bit overwhelming due to the number of features available, but overall it works well and continues to improve. > > My overall experience with Convoso has been very positive. The platform is easy to use, reliable, and helps streamline outreach efforts while providing useful reporting and performance insights. ----- Page: 1 / 17\ Next: [Next page](https://www.softwareadvice.co.nz/software/2799/safesoft-contact?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data