---
description: Review of GalaBid Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GalaBid | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# GalaBid

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> GalaBid is a cloud-based fundraising solution that helps fundraisers streamline bidding, donation tracking and auction management operations. It enables participants to bid on live or silent auctions, attend online events, purchase tickets, process payments and track event progress through the leaderboard.&#10;&#10;GalaBid provides a host of features such as event broadcasting, absentee bidding, remote access, automated notifications, online payments and event analytics. The application allows users to conduct live Q\&amp;A sessions, manage campaigns and interact with other members, coordinators and participants.&#10;&#10;GalaBid lets administrators collect donations from attendees, manage volunteers, track current contributions through the donation screen and share tax receipts with donors via text or email. Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.8/5** by 52 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 52 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CrowdComms
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Contact GalaBId for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States

## Features

- Absentee Bidding
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Auction Management
- Bid Management
- Billing & Invoicing
- Buy Now Option
- CRM
- Campaign Management
- Contribution Tracking
- Credit Card Processing
- Customisable Branding
- Dashboard
- Donor Management
- Electronic Payments
- Email Management
- Event Management
- Event Scheduling
- Event Ticketing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Auction Software](https://www.softwareadvice.co.nz/directory/4461/auction/software)

## Related Categories

- [Auction Software](https://www.softwareadvice.co.nz/directory/4461/auction/software)
- [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software)

## Alternatives

1. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (871 reviews)
2. [Auctria](https://www.softwareadvice.co.nz/software/81612/auctria) — 4.8/5 (534 reviews)
3. [WinningBidder.com](https://www.softwareadvice.co.nz/software/338197/travelpledge) — 4.8/5 (130 reviews)
4. [OneCause](https://www.softwareadvice.co.nz/software/17876/bidpal) — 4.7/5 (379 reviews)
5. [HelloFund](https://www.softwareadvice.co.nz/software/247688/hellofund) — 4.8/5 (92 reviews)

## Reviews

### "Excellent Platform" — 5.0/5

> **Darren** | *9 October 2020* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, and easy for the end user to navigate
> 
> **Cons**: Nothing - - it really is simple to use and just works\!\!\!\!
> 
> From start to finish \[SENSITIVE CONTENT HIDDEN\] and the team made our journey extremely pleasant, and were extremely helpful and helped us raise a significant sum of money for our charity this year.

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### "Smooth, Intuitive, and Perfect for School Fundraising Events" — 5.0/5

> **Ashley** | *9 December 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: GalaBid is intuitive, reliable, and well suited for managing a busy fundraising event. The bidding process is smooth and mobile-friendly, which encouraged strong participation. Donor and event management tools are clear and easy to use, making it simple to track items, payments, and communications. Team collaboration worked well, allowing multiple organizers to manage the auction efficiently. Customer support was responsive and helpful when questions came up, and overall the platform offered strong value - the participants covered the cost\!
> 
> **Cons**: We experienced a small reporting issue related to the buy-it-now feature on auction items, where those purchases were not appearing in our reports. That said, when I reached out through the chat, support responded quickly, clarified that this was a newer feature, and explained that a fix was already in progress.
> 
> Our experience with GalaBid was very positive. The platform made it easy to run an organized, engaging, and successful online auction from start to finish. Both the organizer and bidder experience felt smooth and well thought out, and having everything, bidding, donor management, payments, and collaboration, in one place made a big difference.

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### "Galabid Review" — 4.0/5

> **Nia** | *5 July 2021* | Nonprofit Organisation Management | Recommendation rating: 7.0/10
> 
> **Pros**: - We really liked how easy it was to use as a guest/user. Viewing the photos and description was straightforward and aesthetically pleasing\!&#10;- I like the fact you could have both buy it now and auction items. This is the first time we had someone buy one of the high-priced buy it now items\!&#10;- Really great to be able to copy and paste things from previous years. This was a huge time saver and help\!\!&#10;- In the training, \[SENSITIVE CONTENT HIDDEN\] was kind and helpful. I found the template 'item descriptions' helpful to know what to put in the descriptions&#10;- I liked that you could have a backend for staff and a separate backend for volunteers, as well as guest view&#10;- I liked the amount of features e.g. raffles, fundraising scale, etc. Despite not using them this time round.
> 
> **Cons**: - The training could of been more focused to what we wanted as an organization/event. We spent a lot of time covering 'set up', but we would have preferred to duplicate our previous set up and spend more time learning about notifications and alerts. A lot of the training was not applicable to what we wanted to do at the event. However, was good to learn about functionality, we had too short of a time frame\!&#10;- At the end of the night, every total for how much raised was different, with no clear reason to why. This made it very confusing to tell the guests how much we raised and consequently we gave the wrong information about $ raised at the end of the night. In the end we had to manually work this out&#10;- For some reason, this time round, everyone who signed up were required to enter bank details. This put off a lot of guests as they deemed it too much information or too much hard work when they didn't 'plan' on buying anything. If this was easier (bank details on checkout), we are certain we could of raised more money/sold more 'buy it now' items.&#10;- Could of had clearer information on having a silent auction and live auction integrated. This was quite difficult to understand and was not set up until the event start time.
> 
> Overall, we had a good experience. We managed to raise a lot of money through the silent auction, enjoyed working with \[SENSITIVE CONTENT HIDDEN\], and found the platform was aesthetically pleasing and worked well\! We also found it exceptionally helpful to be able to copy and paste from previous years\! However, our experience could of been improved if training was more specific to our needs and the platform did not require payment details on set up. Overall, however, it was good and helped us raise more than we expected\! Hooray\!

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### "Highly Recommend\!" — 5.0/5

> **Jennifer** | *10 February 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: GalaBid is great all the way around, but what I appreciate most is the 24/7 live chat with a real person on the other end.  They are incredibly responsive and answer questions/fix problems in real time.  That kind of service is hard to find these days\!
> 
> **Cons**: This is a personal preference, but I think that the AI-generated descriptions are too long and wordy. It has been my experience that people at a silent auction are drinking and socializing and are not reading lengthy descriptions of the items they are bidding on.  Short and sweet, listing the high points is the way to go\!
> 
> My overall experience is incredibly positive.  GalaBid is very easy to use, navigate, and understand, and the customer service is excellent.

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### "Silent Auction on GalaBid Platform" — 5.0/5

> **Heather** | *4 August 2024* | Fund-Raising | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, provided bidders with instant information on their bids, whether or not they were outbid, what amount to bid next. Everything was clear and straightforward. Easy to add auction items.
> 
> **Cons**: Setting up the billing trough Stripe. Sometime the URL did not work properly and people had to add half of the link.
> 
> Overall excellent and received many positive comments from supporters.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/278653/galabid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nonprofit/galabid-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/278653/galabid> |
| en-GB | <https://www.softwareadvice.co.uk/software/278653/galabid> |
| en-IE | <https://www.softwareadvice.ie/software/278653/galabid> |
| en-NZ | <https://www.softwareadvice.co.nz/software/278653/galabid> |

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