--- description: Review of Collaborate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Collaborate | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Human Services Software](/directory/4556/human-services/software) > [Collaborate](/software/273651/collaborate) # Collaborate Canonical: https://www.softwareadvice.co.nz/software/273651/collaborate Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/273651/collaborate?page=2) > Collaborate is a case management solution that helps social service organizations like domestic violence shelters, correction departments, sexual assault coalitions and more handle case tracking, data collection, goal setting, information gathering and other operations. The platform enables correction institutions to organize group therapies/sessions, track results, and record attendance. Collaborate automatically records and store information about clients’ ethnicity, gender identity and contact details on a unified portal. It offers a host of features such as a self-service portal, role-based permissions, automated backups, data visualization, reports and more. Additionally, supervisors can create and assign tasks to members, track due dates and receive notification for pending actions and upcoming schedules/classes via a built-in calendar. Collaborate allows users to design personalized forms to record and store clients’ details, add notes to cases and view historical data. Pricing details are available on request and support is provided via phone, email and other online measures. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Network Ninja - **Founded**: 1998 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Appointment Management - Assessment Management - Attendance Management - Billing & Invoicing - Calendar Management - Care Plan Management - Case Management - Case Notes - Certification & Licensing - Child Welfare Management - Client Management - Client Portal - Collaboration Tools ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Human Services Software](https://www.softwareadvice.co.nz/directory/4556/human-services/software) ## Related Categories - [Human Services Software](https://www.softwareadvice.co.nz/directory/4556/human-services/software) - [Social Work Case Management Software](https://www.softwareadvice.co.nz/directory/4089/social-work-management/software) ## Alternatives 1. [Astalty](https://www.softwareadvice.co.nz/software/370558/astalty) — 4.8/5 (199 reviews) 2. [My Junna](https://www.softwareadvice.co.nz/software/240224/junna-care) — 4.8/5 (39 reviews) 3. [Casebook](https://www.softwareadvice.co.nz/software/216199/casebook) — 4.2/5 (86 reviews) 4. [CharityTracker](https://www.softwareadvice.co.nz/software/129328/charitytracker) — 4.5/5 (1060 reviews) 5. [Sumac](https://www.softwareadvice.co.nz/software/184069/sumac) — 4.4/5 (132 reviews) ## Reviews ### "Collaborate Review" — 5.0/5 > **Karla** | *12 December 2024* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Reports that are available for grant reporting (VOCA, NCA, CAC). I also like the quick response and how helpful everyone is when I have questions about the system. > > **Cons**: I wish I knew more about all of the aspects of Collaborate. I'm sure we could be using it for additional things than we are currently. I believe there are tutorials somewhere but I haven't accessed all of them yet. > > It's a great system. We use it for tracking clients, running reports, and keeping current with dispositions. ----- ### "Cumbee Center" — 5.0/5 > **Jessica** | *8 September 2024* | Nonprofit Organisation Management | Recommendation rating: 3.0/10 > > **Pros**: Collaborate captures a lot of useful data. > > **Cons**: Having to run multiple reports to get data. I’d like to be able to pull 1 report by staff member (or multiple staff members) that tells us the number of clients and services in an identified period. The Collaborate calendar doesn’t integrate with Google. > > Great. Need more time and staff capacity to dedicate toward maximizing our Collaborate usage. ----- ### "Collaborate Review" — 5.0/5 > **Kim** | *23 June 2025* | Nonprofit Organisation Management | Recommendation rating: 6.0/10 > > **Pros**: I really like the way the calendar is set up. It is easy to navigate and find what I am looking for. > > **Cons**: The way reports are set up is a little difficult to navigate, especially for mental health and medical referrals. > > Average. Not great, but not terrible. I have been using this system for 5 years and I am still trying to figure things out with how it works. ----- ### "Collaborate" — 5.0/5 > **Nami** | *7 August 2024* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: It is easy to navigate, and user friendly. > > **Cons**: There wasn't anything specific that I liked least about it. > > Overall it is a data base we use for my work, and I was a tester when it first began being used by our agency. There has been some great updates to make it more tailored to our occupation and data collection we use. ----- ### "Extremely Satisfied in Georgia\!" — 5.0/5 > **Heidi** | *3 December 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: The specific customization for our statewide needs and the outstanding customer support provided by Network Ninja's dynamic team. > > **Cons**: The migration of our old data into to the cloud-based system took a lot of time and coordination with our CAC sites. Specifically, because we have over 50 sites in our state. > > Collaborate has been a gamechanger for the CAC Network in Georgia. Our ability to track client services and case outcomes has transformed the accuracy of our statistical reporting and significantly improved staff productivity across our member center sites. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/273651/collaborate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/273651/collaborate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data