--- description: Review of Virima Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Virima | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Documentation Software](/directory/4607/it-documentation/software) > [Virima](/software/269087/virima) # Virima Canonical: https://www.softwareadvice.co.nz/software/269087/virima Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/269087/virima?page=2) > If you run IT for a growing team, you probably spend more time finding out what you own than acting on it. Virima gives you a live picture of your environment. It combines agentless and agent-based scanning across hybrid IT and keeps a native CMDB up to date with your assets, services, and dependencies. ViVID™ Service Mapping turns those CMDB relationships into visual service maps, with open incidents, recent changes, and known vulnerabilities shown on each item. Before you approve a change or work an outage, you can see what it could affect and who owns it. Virima works with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix, so you keep the ITSM tool you already use. Business Pro costs $395/month or $4,740/year and includes 2,000 assets (expandable up to 6,000 by request) and Standard support with a one-business-day response. Larger environments move to Enterprise. Virima is SOC 2 Type 2, ISO/IEC 27001:2022 and 27017:2015 certified. > > Verdict: Rated **4.6/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 15 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Virima Technologies, Inc. - **Location**: Cumming, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$4,740.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Virima offers two plans: Business Pro, a flat-rate subscription at $4,740/year or $395/month, and Enterprise, which is custom-quoted for larger, multi-site environments. Business Pro includes 2,000 assets, expandable up to 6,000 by request; environments above 6,000 assets move to Enterprise. Both plans include agentless and agent-based discovery, native CMDB, ViVID™ Service Mapping, IT Asset Management (ITAM), and ITSM integrations. Optional add-ons are available with the Enterprise plan - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Singapore, South Africa, South Korea, Spain, Switzerland, United Arab Emirates, United Kingdom and 1 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Approval Workflow - Asset Discovery - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Availability Management - Barcode/Ticket Scanning - Benchmarking - CMDB - Change Management - Change Planning ## Integrations (10 total) - AWS and Cloud Services - Azure Cloud Services - HaloITSM - Hornbill - Ivanti ITSM - JIRA Service Management - Microsoft - ServiceNow IT Service Management - TeamDynamix IT Service Management - Xurrent ITSM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Documentation Software](https://www.softwareadvice.co.nz/directory/4607/it-documentation/software) ## Related Categories - [IT Documentation Software](https://www.softwareadvice.co.nz/directory/4607/it-documentation/software) - [Network Mapping Software](https://www.softwareadvice.co.nz/directory/4217/network-mapping/software) - [CMDB Software](https://www.softwareadvice.co.nz/directory/4249/cmdb/software) - [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software) - [IT Management Software](https://www.softwareadvice.co.nz/directory/4563/it-management/software) ## Alternatives 1. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.6/5 (803 reviews) 2. [JIRA Service Management](https://www.softwareadvice.co.nz/software/116349/jira-service-management) — 4.5/5 (779 reviews) 3. [BOSSDesk](https://www.softwareadvice.co.nz/software/174544/boss-support-central) — 4.7/5 (145 reviews) 4. [Alloy Navigator](https://www.softwareadvice.co.nz/software/57082/alloy-navigator) — 4.6/5 (67 reviews) 5. [TIKTING](https://www.softwareadvice.co.nz/software/377995/tikting) (0 reviews) ## Reviews ### "Fast, Intelligent, Cost Effective ITAM/ITSM Discovery Tool" — 5.0/5 > **Franco** | *10 May 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the autonomic socially intelligent automated algorithms that perform discovery. These algorithms and engines are far better than all of the products I’ve ever used. As an industry recognized discovery and ITAM tool expert, and conference speaker, I have spent countless hours evaluating tools for diverse customers. In the end I’ve always needed a socially persistent tool that would continue to create and capture changes within an ecosystem from an inventory asset management perspective while maintaining CI dependencies and interdependencies. I’ve needed a tool that had a separate CMBD to create a baseline and maintain CI data hygiene, a repository that would store the application dependency mappings, business service mappings and views like infrastructure, communication and network topology. Virima does all of this. Reporting is another critical deliverable for my clients and Virima delivers there too. The dashboards, KPI‘s, and reporting capability is very mature and appreciated by all of my clients. I think one of the most important features is outside of the tool...and that is the customer service provided by Virima. If I need support with an issue or if I have questions about custom probes they are always responsive. > > **Cons**: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan. ----- ### "A CMDB for the rest of us" — 5.0/5 > **Verified Reviewer** | *8 September 2022* | Maritime | Recommendation rating: 10.0/10 > > **Pros**: Ease of deployment. Virima got us up and running in no time. Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques. Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive. > > **Cons**: None come to mind - seriously. As noted - the application's learning curve was easy. > > We are a mid-size company without in-house skills to build/manage a complex CMDB. We did not want to blow our budget on a single product. We conducted significant research before selecting Virima as our CMDB provider. We consulted with Gartner, with end users and had presentations/demos from 1/2 dozen players in the field. Frankly, buying Virima felt risky. Their presence is not huge. Their prices are very reasonable. Their product seemed straightforward. What was the catch? None. I am moving on to a brand new company needing a greenfield infrastructure build. My choice for their CMDB is simple - Virima. ----- ### "Virima is an excellent value in the ITSM space" — 4.0/5 > **Robert** | *28 September 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: We were first attracted to the product for the robust CMDB and discovery toolset. However, once we implemented the product, the part we liked most was the business rules engine. It is flexible, powerful, and rarely have we found a use case that it could not handle. We were even able to sustain the loss of two headcount from our front line in a reduction of force by building ticket routing AI with the business rules engine. > > **Cons**: The forms aren't WYSIWYG, so there is sometimes a bit of shuffling required to get items where you want them on the page. The system is built with a self-contained design philosophy, so generating emails or alerts to your company email is possible, but not default. > > Our business relationship with Virima is second to none. When we had to meet a crazy launch deadline, the implementation team committed to 30+ days of 12-16 hour a day, 7 days a week work with us. When we were up at 4AM for the second day of our launch window, they were right there with us. They have been one of the few vendors where it really does feel like we're in a partnership. ----- ### "Virima is a great ITAM system" — 5.0/5 > **Verified Reviewer** | *29 October 2018* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints. > > **Cons**: The scans can be very slow and can vary in length. > > Virima has helped us understand more of our environment for IT, and helped with Asset, change and Release management. ----- ### "Virima" — 4.0/5 > **Mike** | *21 September 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Business rules, filtering, CMDB and ease of use > > **Cons**: The UI can be difficult at times. Can't customize your width of columns. Can't Administer database and backend stuff through the Application. > > CMDB discovery has been a huge asset. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/269087/virima?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/269087/virima) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data