--- description: Review of Blackbaud Altru Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Blackbaud Altru | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Fundraising & Donor Management Software](/directory/417/fundraising-software/software) > [Blackbaud Altru](/software/267394/blackbaud-altru) # Blackbaud Altru Canonical: https://www.softwareadvice.co.nz/software/267394/blackbaud-altru Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/267394/blackbaud-altru?page=2) > Blackbaud Altru is a cloud-based membership management solution that includes tools to manage ticketing and admissions, cultivate a membership database, convert ticket buyers and visitors, run merchandise, and much more. Designed specifically for cultural organizations to include general admission organizations, museums, zoos, aquariums, gardens, and science centers, Blackbaud Altru provides a 360-degree view of your visitors, members and donors to better identify behaviors and increase revenue. Blackbaud Altru’s dashboard provides users with a comprehensive overview of their supporters, members and donors and provides data on attendance, membership activity, donations, and more. Users can track activities such as membership renewals, upgraded memberships, dropped memberships, and more using graphical reports. The cloud-based platform facilitates online, mobile, and in-person membership and ticket sales and also allows users to sell merchandise and track inventory. > > Verdict: Rated **4.0/5** by 42 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 42 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: US$399.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Blackbaud for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Attendance Tracking - CRM - Campaign Management - Committee Management - Communication Management - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard ## Integrations (1 total) - Cuseum ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising & Donor Management Software](https://www.softwareadvice.co.nz/directory/417/fundraising-software/software) ## Related Categories - [Fundraising & Donor Management Software](https://www.softwareadvice.co.nz/directory/417/fundraising-software/software) - [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software) - [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software) - [Art Gallery Software](https://www.softwareadvice.co.nz/directory/4591/art-gallery/software) - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.softwareadvice.co.nz/software/380685/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.nz/software/389956/donorperfect) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.softwareadvice.co.nz/software/190855/simplyk) — 4.8/5 (473 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.co.nz/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "Wide-ranging data management software with improving support/training options." — 4.0/5 > **Verified Reviewer** | *2 April 2018* > > **Pros**: Covers every aspect of museum data management, from fundraising to programs to events and more. Excellent customization of data queries to manage data and run reports. Offers many levels of depth, to serve both front-line staff and power users. > > **Cons**: Little/no training and support offered until very recently. Limited customization of layout, view options, colors, and categories in constituent records. Sometimes requires many, many clicks to achieve simple goals/record changes/reports. ----- ### "Great Solution for Fundraising Shops" — 4.0/5 > **Stephanie** | *13 November 2024* | Fund-Raising | Recommendation rating: 8.0/10 > > **Pros**: I think Blackbaud Altru is a very powerful database, and I love that it has a component to integrate memberships/ticketing information with fundraising donations. > > **Cons**: There is a really high learning curve with this product, there are also many quirks to the system that don't allow for global changing. > > I think it's a solid Blackbaud product that allows fundraisers to get the job done, but is a little behind the times. ----- ### "Altru by Blackbaud Review" — 3.0/5 > **Verified Reviewer** | *21 March 2019* | Museums & Institutions | Recommendation rating: 4.0/10 > > **Pros**: I love the amount that you can do on Altru and that it can all be done in one place. Whether it's keeping our volunteers organized, scheduling tours, selling event tickets, etc., it can all be done right there in Altru. > > **Cons**: There are multiple ways you can do everything. Rather than having one concise way to do each action, you have to search to find many not simple ways to do everything. Sometimes, screens look slightly different on different computers as well, even though they've all been updated. It's amazing how much you can do, but it would be so much easier if the methods used were more concise. > > I know a good amount how to deal with things on Altru, but if something comes up that you don't know, it's not always self-explanatory how to get done what you need to get done. Sometimes you have click on quite a series of things that you would never things to click on to make something happen. That being said, it doesn't seem to glitch often, which is nice. Again, having all the needed resources right there in one software is a helpful. ----- ### "Great Product" — 5.0/5 > **Vicky** | *7 August 2024* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: Very powerful tool. It helps keep track of all donor files, events, groups. There is so much you can do. It pulls reports. > > **Cons**: The courses with live teacher sometime take a while to do. > > Love it, helps us keep track of all of our constituents. We love how we can keep track of events, like who attended and also able to check them in. ----- ### "An improvement over our previous system, but still needs some fine tuning" — 4.0/5 > **Verified Reviewer** | *6 June 2018* > > **Pros**: We now have the ability to get a true look at all the ways our constituents are interacting with our organization. Prior to implementation, our organization was very siloed, with each department using separate databases. > > **Cons**: The product has a long way to go with the web forms and email functionality. It would be great to have usable metrics for online behavior. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/267394/blackbaud-altru?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/267394/blackbaud-altru) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data