---
description: Review of Intelligent Medical Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Intelligent Medical Software | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Intelligent Medical Software

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> IMS (Intelligent Medical Software) by Meditab Software is an Electronic Health Records (EHR) and Practice Management solution that includes applications for e-prescribing, practice reporting, a patient portal, and communication tools that can be tailored to various practice sizes and types. It supports 40+ specialty modules such as general practice, Allergy and Immunology, Fertility, Community Health, FQHCs, and Cosmetic. IMS is built for Internal Medicine, OB/GYNs, Orthopaedics, Pain Management, Rheumatology, and more. The solution can be deployed in the cloud and on-premise.IMS comes with a selection of medical forms and templates unique to each specialty, helping doctors in the charting process. The EHR allows users to collect data related to a patient's medical history, demographics, lab test results, medication history, allergies, and much more. It also supports smart features like speech-to-text and touch-pen recognition. Thanks to secure chat features, a patient app, and full telehealth and telemedicine options, physicians can also increase patient engagement and empower their practices for the future.The IMS Practice Management solution helps practices manage their billing processes and patient management. The system also supports a range of mobile devices.
> 
> Verdict: Rated **4.3/5** by 54 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 54 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Meditab

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Per User
- **Pricing Details**: Intelligent Medical Software pricing starts at $199/month per provider.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Puerto Rico, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Analytics
- Appointment Management
- Appointment Scheduling
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Credit Card Processing
- Customisable Dashboard
- Customisable Forms

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software)

## Related Categories

- [Claims Processing Software](https://www.softwareadvice.co.nz/directory/4761/claims-processing-software/software)
- [Podiatry Software](https://www.softwareadvice.co.nz/directory/4755/podiatry-software/software)
- [Hospital Management Software](https://www.softwareadvice.co.nz/directory/4733/hospital-management/software)
- [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software)
- [Pediatric Software](https://www.softwareadvice.co.nz/directory/12/pediatric-electronic-medical-records/software)

## Alternatives

1. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1360 reviews)
2. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews)
3. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
4. [EZClaim](https://www.softwareadvice.co.nz/software/7094/ezclaim) — 4.5/5 (128 reviews)
5. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (363 reviews)

## Reviews

### "Decent Medical Records Software" — 4.0/5

> **Anthony F.** | *31 January 2019* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: It is HIPAA compliant and while it looks overwhelming, it is quick to get the hang of.
> 
> **Cons**: There are many features of the software that we do not use here so we pay for a lot that we don't use. Constantly "running out of memory" errors. Especially at the front desk, where it causes backups with patients. If you scan in 10-15 documents you have to close out of the whole program and restart it. Very annoying and unproductive. Also a little dated with some operations.
> 
> Good software for now. Changing would probably be more work than it's worth right now and not sure if it would be better. "Grass is always greener..."

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### "Intelligent Medical Software (IMS) for a small practice" — 4.0/5

> **Casey** | *21 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use and customization as well as the layout and look of the program compared to previous software packages
> 
> **Cons**: Support can be a problem if you purchased through a VAR and do not have access to support directly with the developer
> 
> Our practice has been using IMS since 2013 and we have had mainly good outcomes with only issues relating to support availability and speed.

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### "Complicated and poor coding from people are not end users" — 2.0/5

> **David** | *14 February 2019* | Medical Practice | Recommendation rating: 3.0/10
> 
> **Pros**: The software is hugely customizable.  It is very reasonably priced and the US management do try to work with offices to get things straightened out.
> 
> **Cons**: Initial training was almost useless as they spent most of the try trying to fix technical issues.  The software does not perform some of the features that were sold.  There are so many different way to perform similar task it is difficult to see if there is internal consistency in reporting and office procedures for performing task.  It is the least efficient software I have ever used, 5 clicks where 1-2 would do.  Insurance adjudication protocols were clearly written by people in India who have not actually used our US medical system.  Simple things like taking deductibles up front have not been thought about and cause open credit issues in patient legers.   The cash system is not well integrated with the claims system so if your office does a significant amount of insurance as well as cash pay there are constant issues in ensuring the books stay straight.  Making corrections to the system if a claim is incorrect or cash pay are incorrect are almost impossible and many times require deleting the whole interaction and starting over.  The user interface is kind of ugly and unrefined.  Photo manager is ancient.  Patient connections (text messaging, confirmations) has never worked correctly and we had two incidents of the system harmer texting patients where it had to be fully turned off.  We now use an outside vendor because we don't trust the system. It is difficult to keep running data on the clinical side.
> 
> We purchased to get our insurance AR in line and monitor it better.  Our billing company had an extremely difficult time integrating resulting and huge errors.  This was partially the billing company but also due to the no user friendly way the system processes claims and adjustments.   They need to bring all the coders back state side with people who know US billing and coding to redo the workflow with end user in mind.

-----

### "Best of the Best in Billing and Practice" — 5.0/5

> **Brittany** | *19 September 2022* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: One of the best features of this software is the ability to customize to the needs of the practice and the individual. This system is a biller's dream as well with the customization available that makes billing multiple providers/multiple fee schedules with ease. The team was great to work with and very knowledgeable. They can interface and integrate with almost any system if needed. Moving to IMS made an exponential positive impact very quickly. The A/R module to work the claims is one of  my favorite features\! The reporting is absolutely stellar and I can get just about any report that the providers might ever ask for.
> 
> **Cons**: The only thing that I'd change is that I'd like to be able to just drag and drop a file into the system if I want to upload instead of having to manually upload through the RDP. Nothing major, just a preference.
> 
> Overall, IMS improved the AR (in one provider increasing revenue by 30% in the first 8 weeks\!), and the reporting available gave us the best indicators to catch any issues early, and to work through them systematically. The system is easy to use, easy to train, and very intuitive.

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### "IMS software for Cosmetic Surgery Practice" — 5.0/5

> **David** | *7 July 2022* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: The scheduling interface was what brought us to this product and what has kept us as a customer for more than 10 years.
> 
> **Cons**: Even though the interface is good, too many clicks are required to schedule an appointment. Poor interface for exporting to MS Outlook / iPhone.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/267199/intelligent-medical-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/intelligent-medical-software-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/267199/intelligent-medical-software> |
| en-GB | <https://www.softwareadvice.co.uk/software/267199/intelligent-medical-software> |
| en-IE | <https://www.softwareadvice.ie/software/267199/intelligent-medical-software> |
| en-NZ | <https://www.softwareadvice.co.nz/software/267199/intelligent-medical-software> |

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