RXNT

Pros

Once I learned it, it is a piece of cake.

Cons

Some aspects are not intuitive, but that's me. Help was easily accessible and helpful.

Pros

ease of use and tech support when needed. Able to talk to a live person to problem solve

Cons

unable to note or delete deceased patients or those that have moved away

Alternatives Considered

Reasons for Choosing RXNT

Reasons for Switching to RXNT

Pros

They make it seem like its low cost but they then add on fee after fee. I actually liked nothing. Even the interface is sloppy

Cons

Telehealth is external to RXNT, Customer support is terrible. They seem to know nothing about their own program. Had to figure out all on my own.

Pros

Ease of use and low cost. All in one system.

Cons

It does not include a couple of features that are needed in the pediatric setting. You have to have separate tabs open for each part of the system, schedule, ehr, billing.

Alternatives Considered

Reasons for Switching to RXNT

Pros

I like that we do not have to completely fill out the demographics for a patient. I like that the medications saved are able to be viewed by all our network

Cons

I would like to have the pharmacy search easier for small pharmacies and I would like to have the pharmacy list be saved for the whole network like the medications saved. I think you need more training. The video's are more of a basic understanding and the rest I had to figure out on my own. It would be nice if you had a rep visit the facility and offer a training session to the trainer.

Alternatives Considered

Reasons for Switching to RXNT

Pros

Scheduler, EHR, how easy it is to navigate, very friendly user

Cons

I didn't have anything that I did not like about RXNT

Pros

From a clinician perspective, it's quite user friendly -- intuitive, logical data location, functional drop downs, easy to add patients, and archive favorite pharmacies, to name a few benefits.

Cons

The onboarding was a bit more onerous than it probably needs to be, but then again, because I have a history with the program, it may have simply been less relevant to me.

Pros

Medication entry and tracking is very simple. Re-ordering medication is made simple. I appreciate the fact that other pharmacies are easily accessible as an option for narcotics.

Cons

I really like everything about RXNT. I do not have any complaints, concerns, or questions at this time. I believe it is an awesome program.

Pros

Easy to use and find medication I need to order

Cons

Lose prescription if I have to click off to add diagnosis then need to reenter whole prescription again

Pros

The website is convenient and easy to navigate

Cons

The token can sometimes limit usage when not handy.

Pros

I love the templates for charting which gives me access to the diversity of my patients.

Cons

The billing portion was complicated but I no longer use that feature.

Alternatives Considered

Reasons for Switching to RXNT

Pros

Ease of use! Templates for charting are awesome!

Cons

There is really nothing I do not lije about the product.

Pros

The features that are most impactful are the east to use patient templates and the easy prescribing with a hard or soft token

Cons

I don’t feel RXNT is missing any features that I needed.

Alternatives Considered

Reasons for Choosing RXNT

Switched From

Reasons for Switching to RXNT

Pros

The ease of use on the computer and on a mobile device. Makes it easy to order meds while out in the field.

Cons

When medications did not transfer from consolo to rxnt and I would have to manually enter the medications into rxnt.

Pros

The price for this EHR is low which is very helpful since I have a very small practice.

Cons

Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.

Pros

RXNT is straightforward and easy to use. I love the wide variety of preset templates. makes my charting a lot easier.

Cons

Sometimes the site will crash. Too long to load a page

Pros

When its working, its great. When its not, it is a barrier to care and your call schesule

Cons

ANYTIME you have a new phone, prepared for waiting days to be functional again.

ANYTIME you have an issue, its ALL day to get it fixed. Constant poor customerservice etiquette like: "do you have an email?" YES and its confirmed on your site.
Constant- oh I cant fix this part, etc etc

Pros

Easy to use. This is very important in our practice.

Cons

Finding certain medications or generics. Sometimes certain medications are difficult to find if isn't a brand or specific

Pros

Ability to e-prescribe and the ability to make notes without templates.

Cons

After an encounter is printed out the words are too small to read easily. It would also be helpful to be able to chose what to print to give to the patient, for example, just the assessment and plan. It would be helpful to be able to move from one encounter to another for a given patient more easily when reviewing their prior appointments.

Pros

Accurate, easy to use and easy to navigate software.

Cons

High cost for private practice. I wish you had EHR too!

Pros

the software is very user friendly and can be accessed from various locations

Cons

the software is not very easy to correct mistakes

Pros

E prescribing from RXNT app was easy to use

Cons

Access to patient portal for the patients is a tedious process, requiring multiple steps with emails frequently going to junk mail. The interface is too busy and not intuitive for daily flow of quickly accessing notes and prescribing features through desktop. Recommended to use a large monitor while using Chrome which is inconvenient if you’re trying to chart on a laptop using any other browser. Can only access appointments an E, prescribing from the app, no ability to chart from there.

Pros

Easy to use!

Cons

No quick text and unable to auto populate problems to medical history

Pros

I like to e prescribing feature within RXNT. This allows our nurses to profile medications so family can pick them up at neighborhood pharmacies.

Cons

I have had staff nurses report that RXNT is hard to get established with, but I feel that is in part to lack of use.

Pros

It is straightforward and easy to understand

Cons

Can’t think of any right now. I believe the team at RXNT does its best.