About TablesReady
TablesReady pricing
TablesReady has a free version and offers a free trial. TablesReady paid version starts at US$49.00/month.
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TablesReady Reviews
Feature rating
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Easy to use not ideal for data collection.
Overall this has been really helpful with line management and definitely worth it at the price point.
Pros
Easy to use through the in-browser application.
Helpful features like text and call customers are essential and this application really nails that on the head.
Cons
The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function.
Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.
Response from Table's Ready
Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great Product
Tables Ready is a great way to keep our customers organized. I am thinking of using the reservation part come off season.
Pros
After going through many many many apps for a waitlist that fit our restaurant, I was ready to give up and go back to the pagers. Which are horrible. We've used them for too long. I found this software and was impressed how easy it was navigate and show my employees how to use it.
Cons
The only thing I was hoping for was an option for two waitlists but I couldn't find that on any of the apps and only because we have 2 separate hostess stands, and a 350 seat restaurant. But we made it work for us.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Nothing special
We are looking for a different platform
Pros
It's relatively easy to use
simple set up
Cons
too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering
Response from Table's Ready
I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:
-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.
-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.
-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.
-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.
-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.
Please reach out to our support if you're having issues!
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great Product!
Pros
Going from a familiar system to a new one TableReady made this transition easy! Execution of the software is easy to teach and learn
Cons
Sometimes our Wifi gets glitchy and we have to refresh the app- but no real cons for us with the software
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Charity Event Communication System Outstanding
The Team at TablesReady is highly professional and accommodating, from the Executive Team, Support team.... to the software engineers. We had any questions or needed a minor adjustment....immediately they went into action and performed miracles for us. In addition, the TablesReady Program and Dashboards are incredibly user-friendly and intuitive from a management standpoint. This allowed us to achieve a new level of communication with our clients, securing a high percentage of our reservations and capitalizing on opportunities when a cancellation occurred. We were able to serve more families than in the past 24 years. Most importantly, our client's feedback was that it led to a first-class customer experience. Thank you for the tremendous support and partnership, TablesReady.
Pros
This SMS system allowed us to communicate directly with our families that were registered for our event much easier than through email. We've never experienced such a high attendance rate vs registrations because we made it so easy for the families to communicate with us. No shows were pretty much non-existent. They were able to send me messages on the day of the event and have immediate answers i.e. parking, how long is the sailing, were running late...will we still be OK to meet the boat etc... We were able to eliminate so much stress when they knew they could speak to us easily via text and have a very short period of time for responses.
Cons
The one change I would like to see implemented is allowing the system to send a last-minute SMS to all registrants vs having the messages pre-programmed when we began the registration for this event. We're a unique application so we do understand that it wouldn't be readily used by many other customers. All-in-all, absolutely no complaints at all. It was a FANTASTIC EXPERIENCE!
